-   Linux - Newbie (
-   -   Unknown login username and password (

Gaby Wilkens 04-20-2010 08:39 PM

Unknown login username and password
Hi, I am new to Linux, I have recently bought a mini laptop for my daughter and it has linux installed. After initial looking through the linux software, (which I love) she has somehow managed to put in a user name and password, but has no idea what it is.

How do I login without this information.

Tinkster 04-20-2010 08:52 PM

Hi Gaby, welcome to LQ!

The short answer: only with some difficulty.

Can you tell us which distribution of Linux the laptop has installed?
That would greatly help giving you more targeted responses.


Web31337 04-20-2010 09:00 PM

Where do you get a prompt for username/password? When you switch on a computer(after operating system boot) or when you are trying to run some program/perform software installation/perform other administrative tasks(when you already logged into a system and able to work with something)?

Gaby Wilkens 04-20-2010 09:02 PM

Not sure as it came preinstalled on computer, and there is no paperwork attached. Only arrived yesterday. Would it be easier to uninstall the program and reinstall. I have some linux discs, (older version, but could then update once installed.

Gaby Wilkens 04-20-2010 09:04 PM

Prompt comes when computer is turned on

Gaby Wilkens 04-20-2010 09:06 PM

The only thing I can do is get into startup menu before the prompt if I press F10

Dummy-in-Linux 04-20-2010 09:34 PM

Lets start with what is the brandname and model of the notebook, this can tell use maybe which Linux distribution and release version your are using...

Gaby Wilkens 04-20-2010 09:37 PM

OK Thanks Dummy in Linux. Brandname etc

HP Mini 110-1081TU Netbook

Karl Godt 04-20-2010 09:44 PM

2.5 GRUB
3.5 FAILSAFE-Gaphical-Text-Mode

all are or have prompts.

Could you tell us more about the numbers of prompts or menue you can go ?

Gaby Wilkens 04-20-2010 09:59 PM

No menu, when turned on it just prompts for user and password

grail 04-20-2010 10:42 PM

Seems to be an Ubuntu derivative. Did you happen to log into it yourself, ie with your own account?

Gaby Wilkens 04-20-2010 11:44 PM

No hadn't set up my own account yet. Worked perfectly yesterday, with no need to login, today turned it on and required login

grail 04-20-2010 11:55 PM

Well assuming Ubuntu is correct, give this a try (seems pretty straight forward):

Gaby Wilkens 04-21-2010 12:53 AM

grail thanks for you help but

Seems to work up until putting in a new password, comes up with

root@(none):/# Enter new UNIX password:

I put new password in and set, then go to type reboot. Comes up with

#shutdown: Unable to send message: Connection refused.

Not sure what to do next

Thanks in advance

grail 04-21-2010 01:03 AM

Well assuming new password has been set for your daughter's login, to confirm you should have received 2 prompts and 1 message:

Enter new UNIX password:
Retype new UNIX password:
passwd: password updated successfully
If you received all of the above it should be changed successfully, so you can force shutdown by holding down the power button.
Leave for 10 seconds or so and then restart.

Fingers crossed :)

All times are GMT -5. The time now is 06:43 AM.