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Old 05-03-2009, 01:06 PM   #1
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Unable to mount external drive after crash


After a crash in Ubuntu Jaunty I found I was unable to mount an external hard drive.
Pretty much reached the end of my patience with Ubuntu so installed Fedora 10.
When I try to access the drive in Fedora, I get the following errors:

Cannot mount volume. Incomplete multi-sector transfer: magic: 0x454c4946 size: 1024 usa_ofs: 42 usa_count: 0 data: 11108 usn: 11106: input/output error Record 5 has no FILE magic (0x44414142) Failed to mount '/dev/sdc1': Input/output error NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows twice.The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then first activate it and mount a different device under the /dev/mapper directory (eg /dev/mapper/nvidia_eahaabcc1). Please see the 'dimraid' documentation for more details.


DBus error org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.

I haven't had windows on my computer in ages (have used Ubuntu for the past four or five years). Is there a way to recover the information on the drive without plugging it into a windows machine?

Any advice would be much appreciated.


Old 05-03-2009, 05:23 PM   #2
Registered: Oct 2004
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I think your only option is to use Windows. You don't have to install, you can just boot a Windows Vista disk and use it in recovery mode. Or, if you can get to a Windows machine and plug in your drive that should work too.

Old 08-07-2009, 06:34 AM   #3
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Unable to mount external drive after crash

Hi blairm !

did you find an answer i have exactly the same problem with my HDD but chkdsk in win XP doesn't work better than ntfsfix on ubuntu...

thanx for sharing !



drive, external, hard, mount

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