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Old 06-05-2018, 01:14 PM   #1
istracpsboss
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Unable to mount Android


I'm using Mint 18.3 Sylvia
I've just plugged in my XTE Blade A520 running Android 7 with the USB connector and got Unable to mount Android Unable to open MTP device '[usb:001,019]'

I'm completely new to Linux having gone from Win7 last week and not wanting anything to do with Win10 on my new Lenovo. I know nothing about scripting. I just wanted to pull the photos I'd taken off my phone to attach to a report I'm sending a client.

Elsewhere I saw something about going to Phone in Synaptic package manager, but I couldn't find Phone there.

Is there a simple solution to this, please for a non techie ?

Cheers
Peter
 
Old 06-05-2018, 01:33 PM   #2
jsbjsb001
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On your Android device/phone, do you see a menu pop up with an option called (or similar to) "USB mass storage" ?

If so, select that option and you should be able to mount the file system on the internal SD card in your Android device.

You may have to unplug the USB cable connected from your PC to your Android device and then plug it back into your Android device to see a menu pop up on your Android device. When I plug in my Android phone via USB this menu automatically pops up.

On my phone you can't have both the MTP option and the "USB mass storage" options selected at the same time. You also need the relevant option selected on your Android device, to see the Android device appear on your PC.

It does depend on your Android version and device.
 
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Old 06-05-2018, 01:51 PM   #3
rtmistler
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Quote:
Originally Posted by istracpsboss View Post
Unable to mount Android Unable to open MTP device '[usb:001,019]'
Where did you "get" this specific error? From a log file on the Mint computer? From a pop-up on the phone? Did you just plug it in and do nothing further? Or did you use the pull-down menu on the phone to alter it from "USB for charging" to be "USB for File Transfer", or one of the other options?

Synaptic package manager allows you to install software applications. I'm sure there are applications which contain the phrase Android in them, or work in certain ways in conjunction with Android mobile devices, and thus you will find things containing the string in the package manager. This does not mean it is the correct choice.

The bottom line is natively, Mint 18.3 just like Windows, will detect that phone as a drive, whether it is set for File Transfer, as a Media Device, or as a Photo Transfer device. I may have mis-named some of those, I'm talking about the various options you see when you do connect your phone to a computer and it gives you alternate options besides just USB for Charging. Once you select one of those options, either a File Manager window will open, or at the very least you will be able to see the phone as an available drive in the File Manager.

You should not need to install any new software.
 
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Old 06-05-2018, 06:55 PM   #4
rokytnji
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Took me no time to learn this yesterday. I transferred some gigs of music from laptop to my Galaxy S7 and am ready now for my trip to Dallas Tx. It evens handles sms. I also use airdroid free.

https://yourtechexplained.com/2017/0...let-for-linux/
https://www.pushbullet.com/apps

Wifi access is needed though. No cables. When I use a cable in AntiX. I get by with

Code:
harry@biker:~
$ apt-cache policy gmtp
gmtp:
  Installed: 1.3.7-1
  Candidate: 1.3.7-1
  Version table:
 *** 1.3.7-1 0
        500 http://ftp.gr.debian.org/debian/ jessie/main i386 Packages
        100 /var/lib/dpkg/status
harry@biker:~
Mint has it.

https://community.linuxmint.com/software/view/gmtp
https://forums.linuxmint.com/viewtopic.php?t=240780
 
  


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