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Old 01-02-2011, 11:21 AM   #1
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Unable to Access Bugzilla after Lenny upgrade


I was able to successfully upgrade my debian server from Etch to Lenny, however now I am unable to access Bugzilla via the establish url's.

The error I am getting is:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

Here is my error.log output:

[Sun Jan 02 10:58:55 2011] [error] [client] Not a subroutine reference at Bugzilla/ line 59.
[Sun Jan 02 10:58:55 2011] [error] [client] Compilation failed in require at line 34.
[Sun Jan 02 10:58:55 2011] [error] [client] BEGIN failed--compilation aborted at line 34.
[Sun Jan 02 10:58:55 2011] [error] [client] Compilation failed in require at line 802.
[Sun Jan 02 10:58:55 2011] [error] [client] BEGIN failed--compilation aborted at line 802.
[Sun Jan 02 10:58:55 2011] [error] [client] Compilation failed in require at /var/www/uidsupport/bugzilla/index.cgi line 33.
[Sun Jan 02 10:58:55 2011] [error] [client] Premature end of script headers: index.cgi

Any suggestions would be greatly appreciated on how to resolve this issue.

Also it seems that this issue is affecting my virtual host connections and not my direct connection to my server IP address

Update 1-3-2011:

Ok so after all the searching I did it came down to the simple fact that Bugzilla 2.22 doesn't work with Perl 5.10. I am in the process of upgrading to Bugzilla3 and running into some issues there getting my backup database loaded due to the install couldn't finish.

When you upgrade you are prompted to create a new database or use one already created. When I selected to use one already created is caused a break in the installation and I now I can't seem to get the installation to finish.

Last edited by boomer42812; 01-03-2011 at 10:35 PM. Reason: Adding more detail
Old 01-16-2011, 12:27 PM   #2
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Glad you got it solved.

Kind regards


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