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Old 09-03-2014, 02:06 AM   #1
greeder
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Trouble printing under Xubuntu


What I have here is a Dell Optiplex GX620 (stock) with a new install of Xubuntu as of May 18. It works fine except that I am having trouble printing.
The printer is an HP Deskjet 832c hooked to a Linksys BEFW11P1. The Linksys box is an old internet router/firewall/wi-fi/printserver. I am using it as a network printserver with all the other functions disabled. It's a strange setup for sure. But, over there I have another computer running Lucid Puppy 5.3.2 and it prints just fine.
This machine running Xubuntu only will print the simplest of documents. The printer setup will print a test page, Text files will print, AbiWord files will print, PDF files and HTML pages displayed in Firefox do not print.
I have been taking some stabs at trying to fix this problem by changing some settings. but no joy.
Has anyone seen an issue like this? Any pointers/ideas on where to actually look for the problem.
It seems to me that Xubuntu does not use CUPS to manage it's printers? True? Would installing CUPS be a good idea?
Thanks
 
Old 09-03-2014, 02:45 AM   #2
ferrari
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From your account, it appears that your Xubuntu install is using a different driver than Puppy. This can be checked by examining the .ppd file(s) in /etc/cups/ppd/directory. They specify the cups filter to be used. There are corresponding entries in /etc/cups/printers.conf which effectively point to those PPDs. So, that's the place to look. As long as the actual driver exists (in case you had to install it from an external source), it should be possible to simply copy both the .ppd file and /etc/cups/printers.conf to the Xubuntu machine, and it will then be using the same driver. If not, you'll need to install the correct driver package first.

From the OpenPrinting site, I note that the preferred driver is hplip, so you might want to check both machines to see what is in use.

http://www.openprinting.org/printer/HP/HP-DeskJet_832C

Hope that makes sense.
 
Old 09-03-2014, 03:50 AM   #3
Drakeo
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Quote:
HTML pages displayed in Firefox do not print.
You need to read up on what your missing for this problem and firefox.

Quote:
there I have another computer running Lucid Puppy 5.3.2 and it prints just fine
This a pretty old problem from long ago.
your missing some dependencies on firefox. this should read firefox on this machine is not printing Web images.
and you will see the problem.

Quote:
It seems to me that Xubuntu does not use CUPS to manage it's printers? True? Would installing CUPS be a good idea?
Thanks
then
Code:
http://localhost:631/admin
if this does not work then cups is not running.
Read your ubuntu manual on setting up cups server. If your hp printer is networked. And you want your HP program to see it make sure
hp is installed on xubuntu.
 
Old 09-03-2014, 05:27 AM   #4
ferrari
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@greeder: Here's a blog where the user described that cups-pdf was required before they could successfully print PDF files

http://www.cyberfella.co.uk/2014/03/18/printing-pdfs/

*This should fix the underlying problem with printing from firefox too.

FWIW, I stumbled across post describing similar symptoms while researching this

http://www.linuxquestions.org/questi...ps-4175478890/
 
Old 09-15-2014, 01:15 AM   #5
greeder
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Sorry about the delay. And, thanks for getting me on track. I went to http://localhost:631 and.. ...oh, look, here's the CUPS setup screen. And it looks like the two systems are using different drivers. Although I haven't actually fixed the problem, I think I can take it from here. Also, Firefox pushed an update recently and some printing issues began to work better.
 
Old 09-15-2014, 02:27 AM   #6
ferrari
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Thanks for the update. Keep us posted with your progress.
 
Old 01-14-2015, 07:56 PM   #7
greeder
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Sorry about not keeping everyone updated. Here is what happened.
Indeed, I had two different print drivers on each system; Foomatic here, Gutenprint there. After a bit of research, I attempted to download the Gutenprint and Hplips drivers (by apt-get install --bla bla--). In each case I was informed that the packages were already there and nothing was downloaded or installed. Further, trying to run CUPS via localhost:631 didn't let the printer install routine run through. I'm not sure why. Maybe privilage. In any case, I went back to the Unbuntu printer settings wizard. When I edited the printer setings I suddenly had three choices instead of the one I had before. Since HPcups+Gutenprint worked so well on _that_ system I decided to use it here. Everything seems to be printing just fine now.

Footnote: The Puppy system has been retired. Not because of Puppy. It seems that some AMD CPUs have trouble with Shockwave Flash. And wouldn't you know it, I had one. So I picked up a used Optiplex 755 from Eco-Binary and installed Xubuntu on it as well.
 
Old 01-14-2015, 10:47 PM   #8
ferrari
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Thanks for the update.
Quote:
Further, trying to run CUPS via localhost:631 didn't let the printer install routine run through. I'm not sure why. Maybe privilage.
I would have expected CUPS to have prompted for root credentials.
Quote:
In any case, I went back to the Unbuntu printer settings wizard. When I edited the printer setings I suddenly had three choices instead of the one I had before. Since HPcups+Gutenprint worked so well on _that_ system I decided to use it here. Everything seems to be printing just fine now.
Good to know all is working now.
 
  


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