The sound on my laptop is not working(nether is the headphones) need help to fix.

Patrickbubb · 03-30-2009, 03:16 PM

The sound on my new dv4 1225 hp laptop is not working (it works with the headphones in when set on high) so if anyone can help that would be great.
Ps. disregard the anwsers posted before April ,17.

thorkelljarl · 03-30-2009, 06:06 PM

Before we can help...

Are you using alsa?

You would get more of a response if you were more specific. What is your linux distribution and what happened exactly. What did you do to try to fix the problem as recommended after a google search? See this and post again.

http://www.linuxquestions.org/linux/...Ask_a_Question

Patrickbubb · 03-30-2009, 07:33 PM

Im not sure I can but when I try to test it(the audio) gives me this mesage
gconfaudiosrc ! audioconvert ! audioresample ! gconfaudiosink profile=chat: Could not get/set settings from/on resource.
I don't think it is registering the drivers for the sound card couse when I try to look at the drivers it ether does not do any thing or gives me an error mesage.
as to what I did to try to fix(that messed it up) I'm not sure.
I think I need to download new sound drivers but i'm not sure how or if thats even the right step.

please help and if you have any questions couse you need more info please ask them in as dumbed down terms as posibal I am very new to linux.

Patrickbubb · 03-30-2009, 07:34 PM

oh yea and my linux is 8.10 I think

hurry_hui · 03-30-2009, 08:40 PM

It seems you are using gnome and Ubuntu 8.10? open Terminal and type this:

Code:

uname -a

. this will give us kernel version and perhaps your distro. We also need output of lspci, lsmod and modinfo soundcore. type them at terminal using sudo, e.g.

Code:

sudo lspci

and post the output here.

Patrickbubb · 03-31-2009, 08:14 AM

Is this what you want?

uname -a
Linux patrick-laptop 2.6.27-11-generic #1 SMP Thu Jan 29 19:24:39 UTC 2009 i686 GNU/Linux
patrick@patrick-laptop:~$ sudo lspci

00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Hewlett-Packard Company Device 9602
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:07.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics]
01:05.1 Audio device: ATI Technologies Inc RS780 Azalia controller
08:00.0 System peripheral: JMicron Technologies, Inc. SD/MMC Host Controller
08:00.2 SD Host controller: JMicron Technologies, Inc. Standard SD Host Controller
08:00.3 System peripheral: JMicron Technologies, Inc. MS Host Controller
08:00.4 System peripheral: JMicron Technologies, Inc. xD Host Controller
09:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g (rev 01)
0a:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)

Patrickbubb · 03-31-2009, 08:21 AM

patrick@patrick-laptop:~$ output of Ispci
The program 'output' is currently not installed. You can install it by typing:
sudo apt-get install yagiuda
bash: output: command not found
patrick@patrick-laptop:~$ Ismod
bash: Ismod: command not found
patrick@patrick-laptop:~$ modinfo soundcore
filename: /lib/modules/2.6.27-11-generic/kernel/sound/soundcore.ko
alias: char-major-14-*
license: GPL
author: Alan Cox
description: Core sound module
srcversion: E4F49ED9C4CFD1A5A923330
depends:
vermagic: 2.6.27-11-generic SMP mod_unload modversions 586

hurry_hui · 03-31-2009, 09:00 AM

Ok. it should be written--sorry for uppercase--LSMOD, LSPCI, and MODINFO. You are using snd-hda-intel and the kernel has recognized your soundcard. But it needs some configuration. do this by typing at prompt: sudo alsaconf.

Patrickbubb · 03-31-2009, 09:48 AM

ok when I type sudo alsaconf
It says command not found. what should I do?

Patrickbubb · 03-31-2009, 09:50 AM

oh could you like stay on and guyd me through this Ill be on at least onuther half hour its 10:50 right now

hurry_hui · 03-31-2009, 10:15 AM

Ok. can i have the output of LSMOD? at prompt type lsmod. this is to make sure you use proper module.

Patrickbubb · 03-31-2009, 10:48 AM

this is what I get.

patrick@patrick-laptop:~$ lsmod
Module Size Used by
nls_iso8859_1 12032 1
nls_cp437 13696 1
vfat 18816 1
fat 57376 1 vfat
usb_storage 82752 1
libusual 30356 1 usb_storage
ipv6 263972 14
af_packet 25728 4
binfmt_misc 16904 1
rfcomm 44432 0 tbh
bridge 56980 0
stp 10628 1 bridge
bnep 20480 2
sco 18308 2
l2cap 30464 6 rfcomm,bnep
bluetooth 61924 6 rfcomm,bnep,sco,l2cap
ppdev 15620 0
powernow_k8 22148 0
cpufreq_powersave 9856 0
cpufreq_userspace 11396 0
cpufreq_conservative 14600 0
cpufreq_ondemand 14988 2
cpufreq_stats 13188 0
freq_table 12672 3 powernow_k8,cpufreq_ondemand,cpufreq_stats
sbs 19464 0
container 11520 0
pci_slot 12680 0
sbshc 13440 1 sbs
iptable_filter 10752 0
ip_tables 19600 1 iptable_filter
x_tables 22916 1 ip_tables
parport_pc 39204 0
lp 17156 0
parport 42604 3 ppdev,parport_pc,lp
joydev 18368 0
psmouse 45200 0
serio_raw 13444 0
pcspkr 10624 0
evdev 17696 11
i2c_piix4 16144 0
uvcvideo 63624 0
i2c_core 31892 1 i2c_piix4
compat_ioctl32 9344 1 uvcvideo
videodev 41344 1 uvcvideo
v4l1_compat 22404 2 uvcvideo,videodev
ieee80211_crypt_tkip 17024 0
wl 1080212 0
ieee80211_crypt 13572 2 ieee80211_crypt_tkip,wl
sdhci_pci 15360 0
sdhci 23940 1 sdhci_pci
mmc_core 58268 1 sdhci
fglrx 1813960 29
battery 18436 0
agpgart 42184 1 fglrx
video 25232 0
output 11008 1 video
wmi 14504 0
ac 12292 0
button 14224 0
shpchp 38036 0
pci_hotplug 34976 1 shpchp
ext3 133256 1
jbd 55828 1 ext3
mbcache 16004 1 ext3
sd_mod 42392 4
crc_t10dif 9984 1 sd_mod
sr_mod 22212 0
cdrom 43168 1 sr_mod
sg 39732 0
pata_atiixp 12800 0
pata_acpi 12160 0
ata_generic 12932 0
ehci_hcd 43788 0
ohci_hcd 32016 0
ahci 37132 2
usbcore 149360 6 usb_storage,libusual,uvcvideo,ehci_hcd,ohci_hcd
libata 178208 4 pata_atiixp,pata_acpi,ata_generic,ahci
scsi_mod 155212 5 usb_storage,sd_mod,sr_mod,sg,libata
dock 16656 1 libata
r8169 36100 0
mii 13440 1 r8169
thermal 23708 0
processor 42156 2 powernow_k8,thermal
fan 12548 0
fbcon 47648 0
tileblit 10880 1 fbcon
font 16512 1 fbcon
bitblit 13824 1 fbcon
softcursor 9984 1 bitblit
fuse 60828 3
patrick@patrick-laptop:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Hewlett-Packard Company Device 9602
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:07.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics]
01:05.1 Audio device: ATI Technologies Inc RS780 Azalia controller
08:00.0 System peripheral: JMicron Technologies, Inc. SD/MMC Host Controller
08:00.2 SD Host controller: JMicron Technologies, Inc. Standard SD Host Controller
08:00.3 System peripheral: JMicron Technologies, Inc. MS Host Controller
08:00.4 System peripheral: JMicron Technologies, Inc. xD Host Controller
09:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g (rev 01)
0a:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
patrick@patrick-laptop:~$ modinfo
Usage: modinfo [-0][-F field][-k kernelversion] module...
Prints out the information about one or more module(s).
If a fieldname is given, just print out that field (or nothing if not found).
Otherwise, print all information out in a readable form
If -0 is given, separate with nul, not newline.
patrick@patrick-laptop:~$ sudo alsaconf
sudo: alsaconf: command not found

Patrickbubb · 03-31-2009, 10:50 AM

here

patrick@patrick-laptop:~$ lsmod
Module Size Used by
nls_iso8859_1 12032 1
nls_cp437 13696 1
vfat 18816 1
fat 57376 1 vfat
usb_storage 82752 1
libusual 30356 1 usb_storage
ipv6 263972 14
af_packet 25728 4
binfmt_misc 16904 1
rfcomm 44432 0
bridge 56980 0
stp 10628 1 bridge
bnep 20480 2
sco 18308 2
l2cap 30464 6 rfcomm,bnep
bluetooth 61924 6 rfcomm,bnep,sco,l2cap
ppdev 15620 0
powernow_k8 22148 0
cpufreq_powersave 9856 0
cpufreq_userspace 11396 0
cpufreq_conservative 14600 0
cpufreq_ondemand 14988 2
cpufreq_stats 13188 0
freq_table 12672 3 powernow_k8,cpufreq_ondemand,cpufreq_stats
sbs 19464 0
container 11520 0
pci_slot 12680 0
sbshc 13440 1 sbs
iptable_filter 10752 0
ip_tables 19600 1 iptable_filter
x_tables 22916 1 ip_tables
parport_pc 39204 0
lp 17156 0
parport 42604 3 ppdev,parport_pc,lp
joydev 18368 0
psmouse 45200 0
serio_raw 13444 0
pcspkr 10624 0
evdev 17696 11
i2c_piix4 16144 0
uvcvideo 63624 0
i2c_core 31892 1 i2c_piix4
compat_ioctl32 9344 1 uvcvideo
videodev 41344 1 uvcvideo
v4l1_compat 22404 2 uvcvideo,videodev
ieee80211_crypt_tkip 17024 0
wl 1080212 0
ieee80211_crypt 13572 2 ieee80211_crypt_tkip,wl
sdhci_pci 15360 0
sdhci 23940 1 sdhci_pci
mmc_core 58268 1 sdhci
fglrx 1813960 29
battery 18436 0
agpgart 42184 1 fglrx
video 25232 0
output 11008 1 video
wmi 14504 0
ac 12292 0
button 14224 0
shpchp 38036 0
pci_hotplug 34976 1 shpchp
ext3 133256 1
jbd 55828 1 ext3
mbcache 16004 1 ext3
sd_mod 42392 4
crc_t10dif 9984 1 sd_mod
sr_mod 22212 0
cdrom 43168 1 sr_mod
sg 39732 0
pata_atiixp 12800 0
pata_acpi 12160 0
ata_generic 12932 0
ehci_hcd 43788 0
ohci_hcd 32016 0
ahci 37132 2
usbcore 149360 6 usb_storage,libusual,uvcvideo,ehci_hcd,ohci_hcd
libata 178208 4 pata_atiixp,pata_acpi,ata_generic,ahci
scsi_mod 155212 5 usb_storage,sd_mod,sr_mod,sg,libata
dock 16656 1 libata
r8169 36100 0
mii 13440 1 r8169
thermal 23708 0
processor 42156 2 powernow_k8,thermal
fan 12548 0
fbcon 47648 0
tileblit 10880 1 fbcon
font 16512 1 fbcon
bitblit 13824 1 fbcon
softcursor 9984 1 bitblit
fuse 60828 3
patrick@patrick-laptop:~$ ismod
bash: ismod: command not found
patrick@patrick-laptop:~$

Patrickbubb · 03-31-2009, 11:07 AM

to any body who is here who can help I will be back on at 1:30 to 2:00 If you could come on during that time and guyd me through fixing my prob that would be great.

hurry_hui · 03-31-2009, 09:32 PM

The problem seems more complicated than i thought. LSMOD did not show the modules used but kernel (MODINFO SOUNDCORE)and LSPCI has recognized. it is the module problem. You can try

Code:

modprobe snd

or

Code:

modprobe snd_hda_intel

.

If not working read http://www.alsa-project.org/main/index.php/Main_Page. Intel HD Audio is so complicated to setup you also need editing alsa-base under /etc/modprobe.d with options snd-hda-intel model=auto. This works for me although I have modprobe.conf instead.