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Old 05-21-2016, 01:47 PM   #1
guy-iv
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screen lock up


my computer locks up and i have to hold the power button down to shut down when it boot back it has to clear i nodes before it loads Ubuntu
 
Old 05-21-2016, 02:04 PM   #2
Keruskerfuerst
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Anything in the logs?
Hardware of your computer?
 
Old 05-23-2016, 01:26 PM   #3
guy-iv
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don't know where the logs are at took my computer to best buy and had hardware checked they said everything was good still under warranty HP pavilion model 15-ab121dx had this same problem with kubuntu when i installed it
 
Old 05-23-2016, 10:01 PM   #4
frankbell
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This sounds as if it might have to do with the graphics card. What graphics card is installed in that machine?

The logs are normally in /var/log, but if the machine is locking up, it likely freezes before it has a chance to write to the logs.

Remember, the more information you provide, the easier it is for others to help you.

Welcome to the forums.
 
Old 05-24-2016, 12:41 AM   #5
Ztcoracat
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Looks like a AMD Radeon R6 :-

http://support.hp.com/us-en/document/c04815964
 
Old 05-24-2016, 02:28 PM   #6
malekmustaq
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Quote:
my computer locks up and i have to hold the power button down to shut down
Go to Menu and find the System tab, look for the Screensaver options then turn the screensaver OFF. If freezing continues it is certain that the problem is caused somewhere else.

Quote:
when it boot back it has to clear i nodes before it loads Ubuntu
This is normal. Unwanted nodes shall be cleared first before the root filesystem is mounted.

Hope that helps.

m.m.
 
Old 05-24-2016, 10:37 PM   #7
Ztcoracat
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Maybe try a more 'lightweight' distribution:-

Quote:
Nvidia, AMD/ATI/Radeon and Intel work out of the box, or the system can be tweaked to work fairly easily. You can get help at the Ubuntu Forums.
Maybe try the AMD driver (last resort)
http://support.amd.com/en-us/download/linux
https://help.ubuntu.com/community/RadeonDriver

Lubuntu needs at least 1 GB of RAM.
http://lubuntu.net/

Look in the dmesg log.
 
Old 05-27-2016, 01:28 PM   #8
guy-iv
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system board id 80 af ,processor AMD a10-8700p radeon r6 10 compute cores 4c+6g speed 1800 MHz,6g memory,BIOS version f.4 vendor american Megatrends board ct# pfdtu018j9068 had windows 10 f disks the hard drive with g parted installed kubuntu got as far as getting on line then computer locked up mouse movement,nothing f keys,nothing ctrl,alt,del,nothing had to hold down power button till shut down. installed windows 8.1 did not like it installed ubuntu 16.04 same thing happened as it did with kubuntu do not know graphic card it has
 
Old 05-27-2016, 11:02 PM   #9
Ztcoracat
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Quote:
Originally Posted by guy-iv View Post
system board id 80 af ,processor AMD a10-8700p radeon r6 10 compute cores 4c+6g speed 1800 MHz,6g memory,BIOS version f.4 vendor american Megatrends board ct# pfdtu018j9068 had windows 10 f disks the hard drive with g parted installed kubuntu got as far as getting on line then computer locked up mouse movement,nothing f keys,nothing ctrl,alt,del,nothing had to hold down power button till shut down. installed windows 8.1 did not like it installed ubuntu 16.04 same thing happened as it did with kubuntu do not know graphic card it has

Did windows lock up too?
Does the Live Ubuntu 16.04 CD boot up all the way long enough to use the terminal?

If so run this command to find out what GPU you have.
Code:
lspci | grep -i VGA
post the output.
 
Old 05-28-2016, 02:00 AM   #10
malekmustaq
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Quote:
system board id 80 af ,processor AMD a10-8700p radeon r6 10 compute cores 4c+6g speed 1800 MHz,6g memory,BIOS version f.4 vendor american Megatrends board ct# pfdtu018j9068
Your machine is not bad. I have tried installing linux distros on even cheaper or older specs than you have, there was no problem.

Quote:
had windows 10 f disks the hard drive with g parted installed kubuntu got as far as getting on line then computer locked up mouse movement,nothing f keys,nothing ctrl,alt,del,nothing had to hold down power button till shut down. installed windows 8.1 did not like it installed ubuntu 16.04 same thing happened as it did with kubuntu do not know graphic card it has
It could be something else. Probably there were misconfigurations during installation, or that, probably your installer has a problem. After downloading the iso check the md5sum first before burning.

I may not have perceived correctly your post. You seem to have problem expressing thought in the english. Pardon me. What language are you at home? This forum is and must be in english.

Good luck.

m.m.
 
  


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