I've been trying to obtain the scanner plugin for my HP laserjet pro mfp m277dw printer. I've tried hp-plugin command in the terminal and it constantly fails. Is there any other way to obtain the plugin without going through the HP website? My scanner doesn't work without the plugin!

Thanks, Gael

What version of HPLIP is installed on your system? Not all distros update it very quickly. HP list version 3.20.5 as the latest.

You can download the latest from this link. -->https://developers.hp.com/hp-linux-i...nting/gethplip

Hope this helps.

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Thanks for your reply, however, I have hplip 3.20.5. The problem isn't printing as that works without fault, the problem is with 'scanning'. When I attempt to scan I get an error message informing me that I need to download the necessary plugin. Each time I try, it fails. I've spent all afternoon searching for an alternative site. Any ideas will be most welcome.

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Could you, as root, run the command sane-find-scanner and post the results? One problem with scanners, is back-ends like the genesys back end support scanners by different manufacturers. Is a little more difficult to figure out what back end will work. What I'm looking for is the vendor and product ID. This is what it looks like for my HP scanner.

If you look at /etc/sane.d/ you should find the backends you have already. You may have what you need.

What distro are you running?

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You may need the sane package installed to interface with the scanner.

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Linux Mint Cinnamon 19.3

$ sudo sane-find-scanner
[sudo] password for gael33:

# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.

# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x3b2a [HP Color LaserJet MFP M277dw]) at libusb:001:015
found USB scanner (vendor=0x0cf3 [ATHEROS], product=0x7015 [USB WLAN]) at libusb:001:003
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.

# Not checking for parallel port scanners.

# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.

A little extra info;

$ scanimage -L
device `hpaio:/usb/HP_Color_LaserJet_MFP_M277dw?serial=VNB8K3K1V5' is a Hewlett-Packard HP_Color_LaserJet_MFP_M277dw all-in-one
device `hpaio:/net/hp_color_laserjet_mfp_m277dw?ip=192.168.1.191&queue=false' is a Hewlett-Packard hp_color_laserjet_mfp_m277dw all-in-one
device `escl:http://2a00:23c7:4283:c801:aa6b:adff:fe7a:1742:8080' is a HP Color LaserJet MFP M277dw (A1D4FE) flatbed scanner
device `escl:http://192.168.1.191:8080' is a HP Color LaserJet MFP M277dw (A1D4FE) flatbed scanner

I can not find any evidence that this scanner is supported in linux. I hate to be the bearer of bad news, however, HP does not seem to support the scanner in linux now.

That said, I have a HP Scanjet G4010, and it took a year for the linux support to show up. I think your options are, connect it to a windoze system, and install the windoze software for the scanner.

When I was waiting for the driver for my scanner, I installed V-box, installed windows, and the scanner software in windows. That worked for me.

I suspect that is a new design piece of hardware, and as such, it takes time for a driver to be made available.

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Check to see if you are in the scanner group, or similar name. Otherwise your access to it is blocked.

Thanks for responding. I don't know what you mean by 'in the scanner group', perhaps you could explain with a wee bit more detail?

Thanks, Gael.

Yes, this model is supported by HPLIP as per the Supported Printers page.

The 'Required' entry refers to the plugin but that's for printing.

Try using the scanner with the 'hp-scan' utility (part of HPLIP). Launch it from a terminal with

I used the utility and a pop-up window asked if I wanted to install the necessary plugin ... I clicked yes and it failed. I want to know if there is any other site that would allow me to download the plugin? I've looked and can't find any other site.

I've read similar Linux Mint threads. This thread explains how some users have updated HPLIP to solve problems with the version Mint 18.3 comes with.

You could try installing a more recent version from here.
https://sourceforge.net/projects/hplip/files/hplip/

It would be good if other Ubuntu/Mint users could chime in here.

Okay, I eventually found the answer on another board, and here it is. It would appear that I was not the only one having problems installing the Scanner plugin.


HP Color Laserjet Pro MFP M277dw Installation & Plugin.

Problem solved with the following approach (terminal):
• sudo python uninstall.py
• sudo apt purge hplip*
• sudo apt-get -f install
• python -c 'import sys; print sys.path'
• sudo apt-get install libgtk-3-dev
• sudo apt-get purge hplip hplip-data libhpmud0 libsane-hpaio printer-driver-hpcups hplip-gui
• sudo rm -r /usr/share/hplip
• sudo updatedb && locate hplip
• sudo apt install --reinstall python3-notify2 libsane-dev sane-utils libpthread-stubs0-dev python3-pil python3-dbus.mainloop.qt libssl1.1 libusb-1.0-0-dev python3-dev libsnmp-dev python3-reportlab libcupsfilters-dev libcups2-dev libcupsimage2-dev python3-pyqt4 python3-cups libjpeg-dev libcupsimage2-dev python3-hpilo python3-dbus python3-dev
• sudo apt-get update -y
• sudo apt-get install -y python-gobject
• RESTART
• Downloads hplip Version 3.20.5 from*https://developers.hp.com/hp-linux-i...nting/gethplip
• sh hplip-3.20.5.run
• Downloads HP-Plugin from*https://developers.hp.com/sites/defa...0.5-plugin.run
• sh hplip-3.20.5-plugin.run

Well done. Thanks for the update.