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Old 10-03-2017, 04:25 AM   #31
benjaminthomas
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Quote:
Originally Posted by Rickkkk View Post
Hi again benjaminthomas,

Sorry to see that you're still having trouble with this. Another thing you might try is checking to see if Compaq didn't put the drivers for your hardware on your C: drive somewhere. I know that IBM/Lenovo typically did this. Look for directories under C:\ that might look like they were put there by Compaq (or HP - depending on the age of the laptop). If you do indeed find something there, it may not be the latest versions but it should be enough to get you functional again. Thereafter, a Windows Update will likely install a more current version. Odd that the driver became uninstalled ...

For extensive system information on Windows 7, including the make and model number of your system, run msinfo32.exe from a command prompt or from the "Run" box in your Start menu.

Hope this helps - let us know how you do.
Hey rickkkk, thanks for the support, I appreciate it.

I went into the system info panel to try & get some more info, there's 2 screenshots attached showing what I found. I'm gonna hit up the Compaq website to see if I can manually search for, download & install the driver, but if y'all could double-check and make sure I'm grabbing the right thing it would be great.

Also, the second screenshot is the "Problem Devices" tab, the first entry is my network driver and the reason for problem is pretty simple - it's not installed. But the second item on the list confuses me a little.

When I took a screenshot of my Device Manager tab, the second item also popped up there under the "Network Controllers" tab, so I'm not sure about it but does it have something to do with my drivers/connections? If somebody could let me know:
a) what it actually is, and
b) what function it serves,
I'd really appreciate it. Sorry for being such a computer noob.

Anyways, that's all for now. I'll post a new update r.e the driver search if I find anything, or if anything changes with the system.

As always, thank you guys. You're all awesome.
_Ben

P.S: In re the COMPAQ/H.P folder on the C:\ drive; based on a quick search it doesn't look like there's anything directly linked to them - it's possible a more extensive search could churn something up. Let me know if you think this is necessary and, if so, what it is I'm looking for.

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Last edited by benjaminthomas; 10-03-2017 at 10:56 AM.
 
Old 10-03-2017, 09:55 PM   #32
Rickkkk
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Hey Benjamin,

I checked the HP website and there are several sub-models of the Presario CQ62 ... the link below is for the first one on the drop-down list (a-00), but you should check under your laptop for the exact one and search accordingly.

https://support.hp.com/us-en/drivers...series/4156505

The wireless network adapter drivers are easily found there for downloading and installation - you should be up and running in no time.

I wouldn't worry about the second device in your second screen shot - it is a "virtual networking interface" that Windows will sometime create to actually function over one of the physical (wired or wireless) interfaces. It will probably start functioning as expected once you get your wireless interface working.

Also, if you didn't easily find any directories on your C:\ drive containing the manufacturer's drivers and software, don't put any more effort into trying to find it. It if it's not obvious, it probably isn't there. In any case, a current version of the driver obtained from HP's web site is a better solution.

Let us know how it goes - you're almost there !

Last edited by Rickkkk; 10-04-2017 at 09:23 AM.
 
Old 10-06-2017, 03:22 PM   #33
DVOM
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Ya haven't said what you need Windows for, maybe this would be a good time to consider ridding yourself of the evil windows.
 
Old 10-12-2017, 02:44 PM   #34
benjaminthomas
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Talking

Quote:
Originally Posted by DVOM View Post
Ya haven't said what you need Windows for, maybe this would be a good time to consider ridding yourself of the evil windows.
Eh, I grew up using Windows, at this point it's basically just because I have a familiarity with Windows that I don't with other operating systems - I can pretty much figure most of the problems out in Windows without much effort (except for this one, obviously). Also, the Windows (and Mac) -native applications - iTunes and the like - are, like I said, what I grew up using, so I guess I'm just a little begrudging when it comes to moving on from them. Plus, on the iTunes front, I still haven't found a decent Linux program that emulates iTunes that I'm happy with - I constantly add and remove new music from my iPod and iTunes is the only way I know of doing that. (How many times did I just say iTunes? Sorry XD.

I'm not gonna lie, I do love the flexibility and user-friendliness of the Linux operating systems, I have plans to buy a new, semi-decent laptop in the future, I'll probably run Windows on that and keep this one solely for Linux. The only real drawback with Linux in comparison to Windows is the fact that practically everything can be edited, provided you have the know-how. If I'm being honest, it kinda scares me a little because I'm very...inexperienced when it comes to computing and I feel like I'm going to make a mistake and break the computer. I know, logically, that as long as I backup and keep track of what I'm doing then I'll be fine, but for reasons like that I prefer the...rigidity (for want of a better word) of the Windows distros (is that the right word? idk, sorry).

Anyways, for all it's terrible design and execution flaws, I sorta like using Windows.

Sorry, the long-winded answer probably wasn't what you were after, but oh well

Thanks for all the feedback and support guys, it really means a lot to be able to rely on y'all for help.
Over and out.


(Editing notes)

Talking about decent iTunes-style programs, what constitutes decent for me is
a) a decent U.I - I've tried using Banshee and the like, and the interface feels...underdeveloped.
b) and this is the important one for me - because I have an iPod Nano, there's no Network connections on my iPod, so to sync new music I have to plug into my PC. I haven't found a Linux program that allows this - probably because Apple love money and therefore won't port iTunes to Linux. I've tried using Wine/PlayOnLinux as a run-around but it never works.

I've read a little about a workaround script/application for Linux that will allow Apple devices to be recognised and then synced, if anyone knows anything about this and/or can direct me to a thread where I can get some info and a potential walkthrough for this process, it would be greatly appreciated.

Last edited by benjaminthomas; 10-13-2017 at 08:34 AM.
 
Old 10-13-2017, 04:18 PM   #35
DVOM
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Quote:
Originally Posted by benjaminthomas View Post
(Editing notes)

Talking about decent iTunes-style programs, what constitutes decent for me is
a) a decent U.I - I've tried using Banshee and the like, and the interface feels...underdeveloped.
b) and this is the important one for me - because I have an iPod Nano, there's no Network connections on my iPod, so to sync new music I have to plug into my PC. I haven't found a Linux program that allows this - probably because Apple love money and therefore won't port iTunes to Linux. I've tried using Wine/PlayOnLinux as a run-around but it never works.

I've read a little about a workaround script/application for Linux that will allow Apple devices to be recognised and then synced, if anyone knows anything about this and/or can direct me to a thread where I can get some info and a potential walkthrough for this process, it would be greatly appreciated.
I've also got programs I use or need that only run in Windows. And, like you, I only need it about 20-30 mins a week. So I run Win7 in a virtual machine. And, if you've got something to do in linux while you're syncing your iPod in Windows, that's not a problem.
 
Old 10-14-2017, 09:30 AM   #36
benjaminthomas
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I actually didn't think of that. Huh... I've just been restarting & booting W7 every time; probably would be less hassle to just run it in a virtual machine. If I can figure out how to, that is. Guess I'm doing some reading tonight.

Thanks man.

(editing notes)
I've also considered getting a new laptop and running that exclusively with Windows (I'd keep the current one with Linux, though I'd probably change from Cinnamon to something else), both because I'd love a fully-functioning Windows system and because my current laptop is just shy of its 10th birthday and has a pretty rubbish amount of RAM and memory. Plus, I play a lot of games through Steam, and there's a fair few games I both own and want to own that require about 4 to 8 GB of RAM, and right now I'm clocking about 1.8 GB.

So that's another option, but financially at the moment that's on the backburner, saving up the almost $1000 for a new, pretty good laptop is going to take a long time for me.

Last edited by benjaminthomas; 10-15-2017 at 02:02 AM.
 
Old 10-16-2017, 11:10 AM   #37
benjaminthomas
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SO JUST A QUICK UPDATE on how everything's going:

So far I haven't had any luck with the driver packages - I initially selected the 32-bit, switched to W7 and ran the executable, then remembered I had a 64-bit system (after the error message reminded me). I went back and grabbed the 64-bit package, switched to Windows, blah, blah... still didn't work. I ran the executable and extracted the file into my C:\ Drive, then opened the file and ran the setup, and it came back with an error message reading something along the lines of "drive not located, please re-insert and try again" (I'll edit this later with the exact message it gave).

My first thought was maybe I selected the wrong system specifics and grabbed the wrong driver package, so I went back to the site and matched my laptop's specifics as closely as I could to the drop-down menu, downloaded the driver, etc. - still nothing. I'm thinking that it's probably a matter of still not selecting the correct driver package, so - unless/until y'all have any other suggestions - I'll keep trying.

That's all for the moment,
Ben
 
Old 10-16-2017, 11:31 AM   #38
Rickkkk
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Hey Ben,

Just in case ... Make sure you're downloading the driver for the right wireless adapter (card) ... There are several available on the HP website for that model of laptop, probably because they shipped with a variety of different hardware depending on availability, etc. ...

From the output of one of your earlier posts, your wireless adapter is THIS ONE:

Realtek RTL8191SEvA Wireless LAN Controller

... I checked, and a driver for that adapter is indeed available on the HP website page for your computer. It's not the first one in the list of several, so make sure to scroll down until you find it ...

Let us know how you do !
 
1 members found this post helpful.
Old 10-23-2017, 08:03 AM   #39
benjaminthomas
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Click image for larger version

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NEWS TIME: THE INTERNET WORKS ON WINDOWS7 AGAIN!!

So I installed the appropriate driver, and the internet connections are up and running again! Yay!

Slight issue though - while I am able to connect to my network, there is no internet access, and the network is displayed as "Unknown Network" instead of its SSID. I'll stick a screenshot in so y'all know what I mean - basically, I can connect to the network itself but not the internet. I think I'm supposed to change the network from public to home (I suck at computers so IDK)?

Anyways, we're almost there - the connections are available, so we fixed the main problem, just one little hurdle left to jump.

Thanks for everything, y'all are super-awesome. =)
-Ben

[editing notes]
So I went a 'lil bit deeper into why I couldn't access the internet, and it turns out that it has difficulty connecting because my network info doesn't have a "valid IP address" or something like that. IDK.

Last edited by benjaminthomas; 10-23-2017 at 08:40 AM.
 
Old 10-23-2017, 10:46 AM   #40
Rickkkk
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Hey Ben - glad to hear you got the driver issue resolved - good job ! As you say, you're almost there ...

For Internet access, you may have to play with Windows' config options ... You could try using the Troubleshooter to begin with - it may automatically find and correct the problem.

If not, get back to us and let us know. Technically, this is a Windows problem, not a linux problem, but since we've stuck with you this far ... ;-)
 
1 members found this post helpful.
Old 10-23-2017, 02:03 PM   #41
benjaminthomas
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Registered: Sep 2017
Location: Secret Harbour, WA
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Quote:
Originally Posted by Rickkkk View Post
For Internet access, you may have to play with Windows' config options ... You could try using the Troubleshooter to begin with - it may automatically find and correct the problem.
Yeah, the troubleshooter's where I figured out that the IP address wasn't valid. It seems that every time I disconnect the network it forgets the network properties. I don't know, I'll do some googling.
 
Old 10-23-2017, 09:37 PM   #42
DVOM
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While you're struggling with this, you could go ahead and try virtualbox. Ya might like it.
 
  


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