problems installing epson stylus office BX300F

guyholmes · 11-21-2009, 10:27 AM

The printer works but I have to copy and paste: sudo dpkg -i --force-architecture pipslite_1.4.0-3_i386.deb into the terminal every time I start the computer. Isn't there a command I can paste in so that the printer will work every time? Thanks.

Meson · 11-21-2009, 12:30 PM

Yes, there should be a remedy that doesn't involve reinstalling that package every time.

Start up your computer fresh and check the permissions on the printer. You can do this by doing the following:

Code:

$ sudo lsusb
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 003: ID 413c:2105 Dell Computer Corp. Model L100 Keyboard
Bus 007 Device 002: ID 0461:4d15 Primax Electronics, Ltd Dell Optical Mouse
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 04b8:0813 Seiko Epson Corp. Stylus CX6500/6600
Bus 001 Device 003: ID 0409:0058 NEC Corp. HighSpeed Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

From there you can get the Bus and Device number. Mine is 001/002 for my CX6600.

Now, check the permissions of that device:

Code:

$ ls -l /dev/bus/usb/001/002 
crw-rw---- 1 root lp 189, 1 2009-11-21 12:46 /dev/bus/usb/001/002

If the permissions aren't right, you can add a udev rule to fix the problem. Add the following to

Code:

$ echo 'ATTR{idVendor}=="04b8", ATTR{idProduct}=="0813", MODE:="0660", GROUP:="lp"' >> /etc/udev/rules.d/99-custom.conf

Make sure you replace your idVendor and idProduct with the correct printer. You get the correct numbers from the lsusb command.

Note: The group you want may be different than lp, I'm not sure what ubuntu wants.

guyholmes · 11-22-2009, 04:54 AM

This is what I get:

guy@linuxpc:~$ sudo lsusb
Bus 002 Device 002: ID 046d:0928 Logitech, Inc. Quickcam Express
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 04b8:0848 Seiko Epson Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
guy@linuxpc:~$ ls -l /dev/bus/usb/001/003
crw-rw-r--+ 1 root root 189, 2 2009-11-22 10:26 /dev/bus/usb/001/003
guy@linuxpc:~$ echo 'ATTR{idVendor}=="04b8", ATTR{idProduct}=="0848", MODE:="0660", GROUP:="lp"' >> /etc/udev/rules.d/99-custom.conf
bash: /etc/udev/rules.d/99-custom.conf: Permission denied

Any ideas? Thanks for your help so far.

Meson · 11-22-2009, 09:09 AM

You need to be root to create the 99-custom.conf file.

But before we go any futher, try this simple, manual fix to see if it works.

Code:

$ sudo chmod 0666 /dev/bus/usb/001/002
$ sudo /etc/init.d/cups restart

(I'm not sure if you have to restart CUPS after changing the permissions, but you might as well give it a try.) Then see if you're printer is usable.

guyholmes · 11-23-2009, 02:56 AM

I tried:
$ sudo chmod 0666 /dev/bus/usb/001/002
$ sudo /etc/init.d/cups restart
but got this:
guy@linuxpc:~$ sudo chmod 0666 /dev/bus/usb/001/002
[sudo] password for guy:
chmod: cannot access `/dev/bus/usb/001/002': No such file or directory
guy@linuxpc:~$ sudo /etc/init.d/cups restart
* Restarting Common Unix Printing System: cupsd [ OK ]
I then tried:
$ sudo chmod 0666 /dev/bus/usb/001/003 (I changed the 002 to 003)
$ sudo /etc/init.d/cups restart
* Restarting Common Unix Printing System: cupsd [ OK ]
However, the printer didn't work.