Open your file manager and go to /usr/src/redhat. Look for a hidden file called .config. Open that file and scroll down to the section labeled '#Fle systems'. Scroll down and look for 'CONFIG_NTFS_FS=m' or 'CONFIG_NTFS_FS=y'. If you see that, ntfs support is compiled into the kernel, or as a module, and your problem lies elsewhere. If the line reads 'CONFIG_NTFS_FS is not set', then you will have to reconfigure and recompile the kernel.
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