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Problem on Installation of Bugzilla
Hi
I am installing the Bugzilla 4.4 on linux machine . I have done all the required configuration for Bugzilla 4.4 on Linux machine . When I am executing the ./ checksetup.pl .it shows “Now that you have installed Bugzilla”(output is attached ). But when accessing the Bugzilla with http://localhost/bugzilla/ I am getting the below error Software error: Can't locate Params/Validate.pm in @INC (@INC contains: . lib /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8) at /usr/lib/perl5/site_perl/5.8.8/DateTime/TimeZone/OffsetOnly.pm line 13. BEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/5.8.8/DateTime/TimeZone/OffsetOnly.pm line 13. Compilation failed in require at /usr/lib/perl5/site_perl/5.8.8/parent.pm line 20. BEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/5.8.8/DateTime/TimeZone/Floating.pm line 10. Compilation failed in require at /usr/lib/perl5/site_perl/5.8.8/DateTime/TimeZone.pm line 12. BEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/5.8.8/DateTime/TimeZone.pm line 12. Compilation failed in require at Bugzilla/User.pm line 28. BEGIN failed--compilation aborted at Bugzilla/User.pm line 28. Compilation failed in require at Bugzilla/Auth/Verify.pm line 15. BEGIN failed--compilation aborted at Bugzilla/Auth/Verify.pm line 15. Compilation failed in require at (eval 25) line 3. ...propagated at /usr/lib/perl5/5.8.8/base.pm line 85. BEGIN failed--compilation aborted at Bugzilla/Auth/Verify/Stack.pm line 10. Compilation failed in require at Bugzilla/Auth.pm line 23. BEGIN failed--compilation aborted at Bugzilla/Auth.pm line 23. Compilation failed in require at Bugzilla.pm line 23. BEGIN failed--compilation aborted at Bugzilla.pm line 23. Compilation failed in require at /var/www/html/bugzilla/index.cgi line 19. BEGIN failed--compilation aborted at /var/www/html/bugzilla/index.cgi line 19. Please suggest what is the issue . Thanks in advanced. |
what is the output of
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Run this command. Quote:
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[root@NHCLT-PC806-1 bugzilla]# ./checksetup.pl
* This is Bugzilla 4.4 on perl 5.8.8 * Running on Linux 2.6.18-308.el5PAE #1 SMP Fri Jan 27 17:40:09 EST 2012 Checking perl modules... Checking for CGI.pm (v3.51) ok: found v3.63 Checking for Digest-SHA (any) ok: found v5.85 Checking for TimeDate (v2.23) ok: found v2.24 Checking for DateTime (v0.28) ok: found v0.50 Checking for DateTime-TimeZone (v0.71) ok: found v1.33 Checking for DBI (v1.54) ok: found v1.627 Checking for Template-Toolkit (v2.22) ok: found v2.24 Checking for Email-Send (v2.04) ok: found v2.05 Checking for Email-MIME (v1.904) ok: found v1.920 Checking for URI (v1.37) ok: found v1.60 Checking for List-MoreUtils (v0.32) ok: found v0.33 Checking for Math-Random-ISAAC (v1.0.1) ok: found v1.004 Checking available perl DBD modules... Checking for DBD-Pg (v2.7.0) found v1.49 Checking for DBD-mysql (v4.001) ok: found v4.023 Checking for DBD-SQLite (v1.29) not found Checking for DBD-Oracle (v1.19) not found The following Perl modules are optional: Checking for GD (v1.20) not found Checking for Chart (v2.1) not found Checking for Template-GD (any) not found Checking for GDTextUtil (any) not found Checking for GDGraph (any) not found Checking for MIME-tools (v5.406) not found Checking for libwww-perl (any) ok: found v2.033 Checking for XML-Twig (any) ok: found v3.26 Checking for PatchReader (v0.9.6) not found Checking for perl-ldap (any) ok: found v0.33 Checking for Authen-SASL (any) not found Checking for Net-SMTP-SSL (v1.01) not found Checking for RadiusPerl (any) not found Checking for SOAP-Lite (v0.712) not found Checking for JSON-RPC (any) ok: found v1.03 Checking for JSON-XS (v2.0) not found Checking for Test-Taint (any) not found Checking for HTML-Parser (v3.40) ok: found v3.55 Checking for HTML-Scrubber (any) not found Checking for Encode (v2.21) found v2.12 Checking for Encode-Detect (any) not found Checking for Email-Reply (any) not found Checking for HTML-FormatText-WithLinks (v0.13) not found Checking for TheSchwartz (any) not found Checking for Daemon-Generic (any) not found Checking for mod_perl (v1.999022) ok: found v2.000004 Checking for Apache-SizeLimit (v0.96) not found Checking for File-MimeInfo (any) not found Checking for IO-stringy (any) not found Checking for mod_headers (any) ok Checking for mod_expires (any) ok Checking for mod_env (any) ok *********************************************************************** * OPTIONAL MODULES * *********************************************************************** * Certain Perl modules are not required by Bugzilla, but by * * installing the latest version you gain access to additional * * features. * * * * The optional modules you do not have installed are listed below, * * with the name of the feature they enable. Below that table are the * * commands to install each module. * *********************************************************************** * MODULE NAME * ENABLES FEATURE(S) * *********************************************************************** * GD * Graphical Reports, New Charts, Old Charts * * Chart * New Charts, Old Charts * * Template-GD * Graphical Reports * * GDTextUtil * Graphical Reports * * GDGraph * Graphical Reports * * MIME-tools * Move Bugs Between Installations * * PatchReader * Patch Viewer * * Authen-SASL * SMTP Authentication * * Net-SMTP-SSL * SSL Support for SMTP * * RadiusPerl * RADIUS Authentication * * SOAP-Lite * XML-RPC Interface * * JSON-XS * Make JSON-RPC Faster * * Test-Taint * JSON-RPC Interface, XML-RPC Interface * * HTML-Scrubber * More HTML in Product/Group Descriptions * * Encode * Automatic charset detection for text attachments * * Encode-Detect * Automatic charset detection for text attachments * * Email-Reply * Inbound Email * * HTML-FormatText-WithLinks * Inbound Email * * TheSchwartz * Mail Queueing * * Daemon-Generic * Mail Queueing * * Apache-SizeLimit * mod_perl * * File-MimeInfo * Sniff MIME type of attachments * * IO-stringy * Sniff MIME type of attachments * *********************************************************************** COMMANDS TO INSTALL OPTIONAL MODULES: GD: /usr/bin/perl install-module.pl GD Chart: /usr/bin/perl install-module.pl Chart::Lines Template-GD: /usr/bin/perl install-module.pl Template::Plugin::GD::Image GDTextUtil: /usr/bin/perl install-module.pl GD::Text GDGraph: /usr/bin/perl install-module.pl GD::Graph MIME-tools: /usr/bin/perl install-module.pl MIME::Parser PatchReader: /usr/bin/perl install-module.pl PatchReader Authen-SASL: /usr/bin/perl install-module.pl Authen::SASL Net-SMTP-SSL: /usr/bin/perl install-module.pl Net::SMTP::SSL RadiusPerl: /usr/bin/perl install-module.pl Authen::Radius SOAP-Lite: /usr/bin/perl install-module.pl SOAP::Lite JSON-XS: /usr/bin/perl install-module.pl JSON::XS Test-Taint: /usr/bin/perl install-module.pl Test::Taint HTML-Scrubber: /usr/bin/perl install-module.pl HTML::Scrubber Encode: /usr/bin/perl install-module.pl Encode Encode-Detect: /usr/bin/perl install-module.pl Encode::Detect Email-Reply: /usr/bin/perl install-module.pl Email::Reply HTML-FormatText-WithLinks: /usr/bin/perl install-module.pl HTML::FormatText::WithLinks TheSchwartz: /usr/bin/perl install-module.pl TheSchwartz Daemon-Generic: /usr/bin/perl install-module.pl Daemon::Generic Apache-SizeLimit: /usr/bin/perl install-module.pl Apache2::SizeLimit File-MimeInfo: /usr/bin/perl install-module.pl File::MimeInfo::Magic IO-stringy: /usr/bin/perl install-module.pl IO::Scalar To attempt an automatic install of every required and optional module with one command, do: /usr/bin/perl install-module.pl --all Reading ./localconfig... OPTIONAL NOTE: If you want to be able to use the 'difference between two patches' feature of Bugzilla (which requires the PatchReader Perl module as well), you should install patchutils from: http://cyberelk.net/tim/patchutils/ Checking for DBD-mysql (v4.001) ok: found v4.023 Checking for MySQL (v5.0.15) ok: found v5.0.77 *** It appears that you still have an old index.html hanging around. Either the contents of this file should be moved into a template and placed in the './template/en/custom' directory, or you should delete the file. which: no qmail-inject in (/usr/kerberos/sbin:/usr/kerberos/bin:/usr/bin:/bin) Removing existing compiled templates... Precompiling templates...done. Fixing file permissions... Now that you have installed Bugzilla, you should visit the 'Parameters' page (linked in the footer of the Administrator account) to ensure it is set up as you wish - this includes setting the 'urlbase' option to the correct URL. checksetup.pl complete. |
Check the permissions on the /usr/lib/perl5/site_perl/5.8.8 and /usr/lib/perl5/5.8.8 and the various perl modules you installed. After installing a module I usually run:
Code:
for f in $(perl -e 'print join "\n", @INC;'); do if [ ${f} != '.' ]; then cd ${f};echo "Working in ${f}";find . -type d ! -perm /o+r -exec chmod 755 {} \; -print;fi;done |
Have you tried to run this command?
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No I have not run this command.
I have installed all perl module manually by the following command # cd /home/download # gzip -d XML-Parser-2.36.tar.gz # tar xvf XML-Parser-2.36.tar # cd XML-Parser-2.36 # perl Makefile.PL # make # make test # make install |
Did you check the permissions? Because of our security policies, my umask has to be very restrictive and installing perl modules leaves them unable to be read by "others." So, I run the above to grant that. It could simply be a permission problem. :)
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HI
when i am executing the command for f in $(perl -e 'print join "\n", @INC;'); do if [ ${f} != '.' ]; then cd ${f};echo "Working in ${f}";find .-type d ! -perm /o+r -exec chmod 755 {} \; -print;fi;done getting the message ----> Working in /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi find: .-type: No such file or directory find: d: No such file or directory Working in /usr/lib/perl5/site_perl/5.8.8 find: .-type: No such file or directory find: d: No such file or directory Working in /usr/lib/perl5/site_perl find: .-type: No such file or directory find: d: No such file or directory Working in /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi find: .-type: No such file or directory find: d: No such file or directory Working in /usr/lib/perl5/vendor_perl/5.8.8 find: .-type: No such file or directory find: d: No such file or directory Working in /usr/lib/perl5/vendor_perl find: .-type: No such file or directory find: d: No such file or directory Working in /usr/lib/perl5/5.8.8/i386-linux-thread-multi find: .-type: No such file or directory find: d: No such file or directory Working in /usr/lib/perl5/5.8.8 find: .-type: No such file or directory find: d: No such file or directory What i have change ? Thanks Anil Kumar |
While running ./checksetup.pl, it asks for user info to create administration account, we have to fill info in it.
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You are missing a space between the period and the dash. It should be "find . -type" and not "find .-type" :)
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Yes i got all this option and set the value accordingly.
Output of ./checksetup.pl is below. ------------------------------------------------ [root@NHCLT-PC806-1 bugzilla]# ./checksetup.pl * This is Bugzilla 4.4 on perl 5.8.8 * Running on Linux 2.6.18-308.el5PAE #1 SMP Fri Jan 27 17:40:09 EST 2012 Checking perl modules... Checking for CGI.pm (v3.51) ok: found v3.63 Checking for Digest-SHA (any) ok: found v5.85 Checking for TimeDate (v2.23) ok: found v2.24 Checking for DateTime (v0.28) ok: found v0.50 Checking for DateTime-TimeZone (v0.71) ok: found v1.33 Checking for DBI (v1.54) ok: found v1.627 Checking for Template-Toolkit (v2.22) ok: found v2.24 Checking for Email-Send (v2.04) ok: found v2.05 Checking for Email-MIME (v1.904) ok: found v1.920 Checking for URI (v1.37) ok: found v1.60 Checking for List-MoreUtils (v0.32) ok: found v0.33 Checking for Math-Random-ISAAC (v1.0.1) ok: found v1.004 Checking available perl DBD modules... Checking for DBD-Pg (v2.7.0) found v1.49 Checking for DBD-mysql (v4.001) ok: found v4.023 Checking for DBD-SQLite (v1.29) not found Checking for DBD-Oracle (v1.19) not found The following Perl modules are optional: Checking for GD (v1.20) not found Checking for Chart (v2.1) not found Checking for Template-GD (any) not found Checking for GDTextUtil (any) not found Checking for GDGraph (any) not found Checking for MIME-tools (v5.406) not found Checking for libwww-perl (any) ok: found v2.033 Checking for XML-Twig (any) ok: found v3.26 Checking for PatchReader (v0.9.6) not found Checking for perl-ldap (any) ok: found v0.33 Checking for Authen-SASL (any) not found Checking for Net-SMTP-SSL (v1.01) not found Checking for RadiusPerl (any) not found Checking for SOAP-Lite (v0.712) not found Checking for JSON-RPC (any) ok: found v1.03 Checking for JSON-XS (v2.0) not found Checking for Test-Taint (any) not found Checking for HTML-Parser (v3.40) ok: found v3.55 Checking for HTML-Scrubber (any) not found Checking for Encode (v2.21) found v2.12 Checking for Encode-Detect (any) not found Checking for Email-Reply (any) not found Checking for HTML-FormatText-WithLinks (v0.13) not found Checking for TheSchwartz (any) not found Checking for Daemon-Generic (any) not found Checking for mod_perl (v1.999022) ok: found v2.000004 Checking for Apache-SizeLimit (v0.96) not found Checking for File-MimeInfo (any) not found Checking for IO-stringy (any) not found WARNING: We could not check the configuration of Apache. This sometimes happens when you are not running checksetup.pl as root. To see the problem we ran into, run: /usr/sbin/apachectl -t -D DUMP_MODULES *********************************************************************** * OPTIONAL MODULES * *********************************************************************** * Certain Perl modules are not required by Bugzilla, but by * * installing the latest version you gain access to additional * * features. * * * * The optional modules you do not have installed are listed below, * * with the name of the feature they enable. Below that table are the * * commands to install each module. * *********************************************************************** * MODULE NAME * ENABLES FEATURE(S) * *********************************************************************** * GD * Graphical Reports, New Charts, Old Charts * * Chart * New Charts, Old Charts * * Template-GD * Graphical Reports * * GDTextUtil * Graphical Reports * * GDGraph * Graphical Reports * * MIME-tools * Move Bugs Between Installations * * PatchReader * Patch Viewer * * Authen-SASL * SMTP Authentication * * Net-SMTP-SSL * SSL Support for SMTP * * RadiusPerl * RADIUS Authentication * * SOAP-Lite * XML-RPC Interface * * JSON-XS * Make JSON-RPC Faster * * Test-Taint * JSON-RPC Interface, XML-RPC Interface * * HTML-Scrubber * More HTML in Product/Group Descriptions * * Encode * Automatic charset detection for text attachments * * Encode-Detect * Automatic charset detection for text attachments * * Email-Reply * Inbound Email * * HTML-FormatText-WithLinks * Inbound Email * * TheSchwartz * Mail Queueing * * Daemon-Generic * Mail Queueing * * Apache-SizeLimit * mod_perl * * File-MimeInfo * Sniff MIME type of attachments * * IO-stringy * Sniff MIME type of attachments * *********************************************************************** COMMANDS TO INSTALL OPTIONAL MODULES: GD: /usr/bin/perl install-module.pl GD Chart: /usr/bin/perl install-module.pl Chart::Lines Template-GD: /usr/bin/perl install-module.pl Template::Plugin::GD::Image GDTextUtil: /usr/bin/perl install-module.pl GD::Text GDGraph: /usr/bin/perl install-module.pl GD::Graph MIME-tools: /usr/bin/perl install-module.pl MIME::Parser PatchReader: /usr/bin/perl install-module.pl PatchReader Authen-SASL: /usr/bin/perl install-module.pl Authen::SASL Net-SMTP-SSL: /usr/bin/perl install-module.pl Net::SMTP::SSL RadiusPerl: /usr/bin/perl install-module.pl Authen::Radius SOAP-Lite: /usr/bin/perl install-module.pl SOAP::Lite JSON-XS: /usr/bin/perl install-module.pl JSON::XS Test-Taint: /usr/bin/perl install-module.pl Test::Taint HTML-Scrubber: /usr/bin/perl install-module.pl HTML::Scrubber Encode: /usr/bin/perl install-module.pl Encode Encode-Detect: /usr/bin/perl install-module.pl Encode::Detect Email-Reply: /usr/bin/perl install-module.pl Email::Reply HTML-FormatText-WithLinks: /usr/bin/perl install-module.pl HTML::FormatText::WithLinks TheSchwartz: /usr/bin/perl install-module.pl TheSchwartz Daemon-Generic: /usr/bin/perl install-module.pl Daemon::Generic Apache-SizeLimit: /usr/bin/perl install-module.pl Apache2::SizeLimit File-MimeInfo: /usr/bin/perl install-module.pl File::MimeInfo::Magic IO-stringy: /usr/bin/perl install-module.pl IO::Scalar To attempt an automatic install of every required and optional module with one command, do: /usr/bin/perl install-module.pl --all Reading ./localconfig... OPTIONAL NOTE: If you want to be able to use the 'difference between two patches' feature of Bugzilla (which requires the PatchReader Perl module as well), you should install patchutils from: http://cyberelk.net/tim/patchutils/ Checking for DBD-mysql (v4.001) ok: found v4.023 Checking for MySQL (v5.0.15) ok: found v5.0.77 Adding new table bz_schema... Initializing bz_schema... Creating tables... Converting attach_data maximum size to 100G... Setting up choices for standard drop-down fields: priority bug_status rep_platform resolution bug_severity op_sys Creating ./data directory... Creating ./data/attachments directory... Creating ./data/db directory... Creating ./data/extensions directory... Creating ./data/mining directory... Creating ./data/webdot directory... Creating ./graphs directory... Creating ./skins/custom directory... Creating ./data/extensions/additional... Creating ./data/mailer.testfile... Creating ./Bugzilla/.htaccess... Creating ./data/.htaccess... Creating ./data/attachments/.htaccess... Creating ./data/webdot/.htaccess... Creating ./graphs/.htaccess... Creating ./lib/.htaccess... Creating ./template/.htaccess... Creating contrib/.htaccess... Creating t/.htaccess... Creating xt/.htaccess... which: no qmail-inject in (/usr/kerberos/sbin:/usr/kerberos/bin:/usr/bin:/bin) Precompiling templates...done. Fixing file permissions... Initializing "Dependency Tree Changes" email_setting ... Initializing "Product/Component Changes" email_setting ... Marking closed bug statuses as such... Creating default classification 'Unclassified'... Setting up foreign keys... Setting up the default status workflow... Creating default groups... Setting up user preferences... Looks like we don't have an administrator set up yet. Either this is your first time using Bugzilla, or your administrator's privileges might have accidentally been deleted. Enter the e-mail address of the administrator: anil_kumar@hcl.com Enter the real name of the administrator: anil_kumar@hcl.com Enter a password for the administrator account: Please retype the password to verify: anil_kumar@hcl.com is now set up as an administrator. Creating initial dummy product 'TestProduct'... Now that you have installed Bugzilla, you should visit the 'Parameters' page (linked in the footer of the Administrator account) to ensure it is set up as you wish - this includes setting the 'urlbase' option to the correct URL. checksetup.pl complete. [root@NHCLT-PC806-1 bugzilla]# -------------------------------------- |
What did you have to do to get it working?
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Hi bradva ,Problem is not resolved yet .waiting for some solution which will do the bugzilla running.
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