LinuxQuestions.org
Share your knowledge at the LQ Wiki.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 06-25-2012, 10:54 AM   #1
jim.thornton
Member
 
Registered: May 2007
Posts: 430

Rep: Reputation: 19
Printing not working


I'm using Mint Linux (Katya). My printer ran out of toner and I wasn't able to print jobs anymore (even after shaking the toner).

I replaced the toner cartridge but now it still says in the printer status that it is out of toner. I can't seem to reset it. I've rebooted my computer twice and I've rebooted the printer.

Does anyone know how I can totally reset the printer status?
 
Old 06-25-2012, 01:07 PM   #2
scandalist
Member
 
Registered: Apr 2011
Posts: 31

Rep: Reputation: 1
Are you using CUPS to manage your printing? You may find something in the web interface panel.

http://localhost:631
 
Old 06-25-2012, 02:23 PM   #3
EDDY1
LQ Addict
 
Registered: Mar 2010
Location: Oakland,Ca
Distribution: wins7, Debian wheezy
Posts: 6,841

Rep: Reputation: 649Reputation: 649Reputation: 649Reputation: 649Reputation: 649Reputation: 649
Try powering off printer then power on.
Network printer or usb?
 
Old 06-25-2012, 02:55 PM   #4
michaelk
Moderator
 
Registered: Aug 2002
Posts: 26,472

Rep: Reputation: 6218Reputation: 6218Reputation: 6218Reputation: 6218Reputation: 6218Reputation: 6218Reputation: 6218Reputation: 6218Reputation: 6218Reputation: 6218Reputation: 6218
As suggested have you tried restarting the printer spooler via the CUPS browser interface?

Last edited by michaelk; 06-25-2012 at 02:56 PM.
 
Old 06-25-2012, 09:28 PM   #5
jim.thornton
Member
 
Registered: May 2007
Posts: 430

Original Poster
Rep: Reputation: 19
I have gone into the CUPS server but did not see anything saying "restart service" or "restart spooler" or anything like that.

I moved the job to my other printer (which is also out of toner) reboot both the computer and the printer (off and on) and then moved the jobs back to the printer with the full toner again.

That didn't work so I moved the jobs out again and then tried to start new jobs and it didn't work.

I just rebooted my computer again and the Mint Notification thing says "MFC 7820N is out of toner". But it's not.

So the OS is not clearing the message for some reason... I would think that I need to manually reset the service or force the CUPS server to interface with the printer again to get the current status.

FYI - It is a network printer (IP).
 
Old 06-25-2012, 09:53 PM   #6
michaelk
Moderator
 
Registered: Aug 2002
Posts: 26,472

Rep: Reputation: 6218Reputation: 6218Reputation: 6218Reputation: 6218Reputation: 6218Reputation: 6218Reputation: 6218Reputation: 6218Reputation: 6218Reputation: 6218Reputation: 6218
Navigate to localhost:631/printers and select your printer. Is the there an error message or any indication that the queue is paused? If so see if you can restart it. Should be under maintenance pull down menu.
 
Old 06-25-2012, 11:09 PM   #7
jim.thornton
Member
 
Registered: May 2007
Posts: 430

Original Poster
Rep: Reputation: 19
AMAZING! Thank you. I can't believe it was that simple. I was in that screen with the maintenance dropdown, but I didn't see the screen that showed "paused" so I didn't know that it needed to be resumed.
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
Cups Printing Not Working 2buck56 Linux - Server 1 04-08-2010 06:43 PM
RH9 printing stopped working miloshd Red Hat 0 11-13-2007 03:29 PM
Network Printing not Working hroit Linux - General 0 07-17-2007 02:03 PM
cups printing not working chocloman Debian 4 08-22-2005 04:09 AM
lpr printing working but not everywhere ewinger Linux - Networking 0 06-04-2003 06:02 PM

LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie

All times are GMT -5. The time now is 06:03 AM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Open Source Consulting | Domain Registration