Printer issues - Samsung on Linux 18.04
I have uninstalled everything shut things off and back on and still have issued. Last time I tried to print the cups error log had - Backend returned status 113 (unknown)
I have probably spent 16 hours trying to get this to work. It did work fine until an automatic update of linux. Printer worked before automatic update linux-modules-4.15.0-52-generic:amd64 (4.15.0-52.56, automatic), |
Welcome to LinuxQuestions.org. CUPS printing issues can take a bit of debugging to nail down sometimes. Put CUPS into debug mode (for more verbose logging) with
Code:
sudo cupsctl --debug-logging localhost:631/printers select the printer > Maintenance > Print Test Page Examine the CUPS error log (/var/log/cups/error_log) for errors. It's a lengthy file, so use the time stamps and/or job ID to observe/capture the most recent print job, and you're looking for backend or filter related errors. If necessary copy/paste output to https://pastebin.com/ and post the link that it generates here so that we can advise further. Tip: If the file is too long, consider removing it before printing, so that the entire output concerns the most recent print job Code:
sudo rm -f /var/log/cups/error_log |
I updated to cups-2.3rc1-source.tar.gz and it works!
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Also, may be tell us a bit about your current printer configuration eg
Code:
cat /etc/cups/printers.conf Code:
egrep - i "name|model|filter" /etc/cups/ppd/* |
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Still not working
The update to cups worked for one page. Since then no printing. I set cups back and now I get Unsupported format "application/postscrip when I try to print a test page.
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Please show the output of the requested information in post #4. If you're using a postscript driver then make sure that /usr/share/cups/mime/mime.convs is present (usually supplied as part of the cups package). It contains an entry
Code:
# You should probably disclose the distro you're using (although from your mention of "18.04" I assume that you're using Ubuntu). |
response re Samsung on ubuntu
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We need to examine the filter chain as logged by CUPS in /var/log/cups/error_log when attempting to process a print job for a given printer. It's not clear to me why the postscript filter (application/postscript) would be involved in any way for your Samsung printer.
Check out and report back with output from Code:
grep -iaA4 "filter" /var/log/cups/error |
Some general debugging info for CUPS...
CUPS can put into debugging mode with Code:
sudo cupsctl --debug-logging The error_log can be quite lengthy, containing history from previous print jobs. Sometimes it is useful to remove it prior to sending a new print job when trying to identify a particular issue. Then one knows that the log contains only information relating to the current print job. To remove it do Code:
sudo rm -f /var/log/cups/error_log Code:
sudo cancel -a |
error_log
Did all of the above https://pastebin.com/iC8HZjDH
If I try to print a document it says cannot start printer please check your printer configuration |
better paste bin
error log after trying to print a document
https://pastebin.com/AP87NFh6 |
Do you have the cups-filters package installed? If not, install it. Actually, now that I come to think of it, this package should be reinstalled after a cups upgrade.
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As Hazel mentions it's clear from the filter errors reported in /var/log/cups/error_log that the 'cups-filters' package is not present. Install that package and report back.
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