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Old 11-09-2010, 09:16 PM   #1
mandibabe83
LQ Newbie
 
Registered: Nov 2010
Posts: 13

Rep: Reputation: 0
printer error


printer says print job completed but later systems shows error did not print document. HP deskjet D1660 series.



Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Is local server publishing?):
{'local_server_exporting_printers': False}
Page 3 (Choose printer):
{'cups_dest': <cups.Dest Deskjet-D1600-series (default)>,
'cups_instance': None,
'cups_queue': 'Deskjet-D1600-series',
'cups_queue_listed': True}
Page 4 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
'cups_printer_dict': {'device-uri': u'hp:/usb/Deskjet_D1600_series?serial=CN01MC91R905CT',
'printer-info': u'HP Deskjet D1600 series',
'printer-is-shared': True,
'printer-location': u'clayton-desktop',
'printer-make-and-model': u'HP Deskjet d1600 Series hpijs, 3.10.2',
'printer-state': 3,
'printer-state-message': u'ready to print',
'printer-state-reasons': [u'none'],
'printer-type': 8556572,
'printer-uri-supported': u'ipp://localhost:631/printers/Deskjet-D1600-series'},
'cups_printer_remote': False,
'hplip_output': (['',
'\x1b[01mHP Linux Imaging and Printing System (ver. 3.10.9)\x1b[0m',
'\x1b[01mDevice Information Utility ver. 5.2\x1b[0m',
'',
'Copyright (c) 2001-9 Hewlett-Packard Development Company, LP',
'This software comes with ABSOLUTELY NO WARRANTY.',
'This is free software, and you are welcome to distribute it',
'under certain conditions. See COPYING file for more details.',
'',
'',
'\x1b[01mhp:/usb/Deskjet_D1600_series?serial=CN01MC91R905CT\x1b[0m',
'',
'\x1b[01mDevice Parameters (dynamic data):\x1b[0m',
'\x1b[01m Parameter Value(s) \x1b[0m',
' ---------------------------- ----------------------------------------------------------',
' agent1-ack False ',
' agent1-desc Black cartridge ',
' agent1-dvc 0 ',
' agent1-health 0 ',
' agent1-health-desc Good/OK ',
' agent1-hp-ink False ',
' agent1-id 0 ',
' agent1-kind 3 ',
' agent1-known False ',
' agent1-level 80 ',
' agent1-level-trigger 0 ',
' agent1-sku 60/60XL ',
' agent1-type 1 ',
' agent1-virgin False ',
' agent2-ack False ',
' agent2-desc Tri-color cartridge ',
' agent2-dvc 0 ',
' agent2-health 0 ',
' agent2-health-desc Good/OK ',
' agent2-hp-ink False ',
' agent2-id 0 ',
' agent2-kind 3 ',
' agent2-known False ',
' agent2-level 40 ',
' agent2-level-trigger 0 ',
' agent2-sku 60/60XL ',
' agent2-type 2 ',
' agent2-virgin False ',
' back-end hp ',
" cups-printers ['Deskjet-D1600-series'] ",
' cups-uri hp:/usb/Deskjet_D1600_series?serial=CN01MC91R905CT ',
' dev-file ',
' device-state 1 ',


'D [09/Nov/2010:20:30:35 -0500] cupsdSetBusyState: Active clients and dirty files',
'D [09/Nov/2010:20:30:35 -0500] cupsdAuthorize: No authentication data provided.',
'D [09/Nov/2010:20:30:35 -0500] cupsdReadClient: 11 1.1 Get-Notifications 1',
'D [09/Nov/2010:20:30:35 -0500] Get-Notifications /',
'D [09/Nov/2010:20:30:35 -0500] cupsdIsAuthorized: requesting-user-name="clayton"',
'D [09/Nov/2010:20:30:35 -0500] Returning IPP successful-ok for Get-Notifications (/) from localhost',
'D [09/Nov/2010:20:30:35 -0500] cupsdSetBusyState: Dirty files',
'D [09/Nov/2010:20:30:35 -0500] cupsdReadClient: 15 WAITING Closing on EOF',
'D [09/Nov/2010:20:30:35 -0500] cupsdCloseClient: 15',
'D [09/Nov/2010:20:30:35 -0500] cupsdReadClient: 14 WAITING Closing on EOF',
'D [09/Nov/2010:20:30:35 -0500] cupsdCloseClient: 14',
'I [09/Nov/2010:20:30:49 -0500] Generating printcap /var/run/cups/printcap...',
'I [09/Nov/2010:20:30:49 -0500] Saving job cache file "/var/cache/cups/job.cache"...',
'I [09/Nov/2010:20:30:49 -0500] Saving subscriptions.conf...',
'D [09/Nov/2010:20:30:49 -0500] cupsdSetBusyState: Not busy',
'D [09/Nov/2010:20:31:33 -0500] [Job 1] Unloading...',
'D [09/Nov/2010:20:31:33 -0500] [Job 2] Unloading...',
'D [09/Nov/2010:20:31:33 -0500] [Job 3] Unloading...',
'D [09/Nov/2010:20:31:33 -0500] [Job 4] Unloading...',
'D [09/Nov/2010:20:31:33 -0500] [Job 5] Unloading...',
'D [09/Nov/2010:20:31:33 -0500] [Job 6] Unloading...',
'D [09/Nov/2010:20:31:33 -0500] [Job 7] Unloading...',
'D [09/Nov/2010:20:31:33 -0500] [Job 8] Unloading...',
'D [09/Nov/2010:20:31:33 -0500] [Job 9] Unloading...',
'D [09/Nov/2010:20:31:33 -0500] [Job 10] Unloading...',
'D [09/Nov/2010:20:31:33 -0500] [Job 11] Unloading...',
'D [09/Nov/2010:20:31:33 -0500] [Job 12] Unloading...',
'D [09/Nov/2010:20:31:33 -0500] [Job 13] Unloading...',
'D [09/Nov/2010:20:31:33 -0500] [Job 14] Unloading...',
'D [09/Nov/2010:20:31:33 -0500] [Job 15] Unloading...',
'D [09/Nov/2010:20:31:33 -0500] [Job 16] Unloading...',
'D [09/Nov/2010:20:31:33 -0500] [Job 17] Unloading...',
'D [09/Nov/2010:20:31:33 -0500] Report: clients=2',
'D [09/Nov/2010:20:31:33 -0500] Report: jobs=18',
'D [09/Nov/2010:20:31:33 -0500] Report: jobs-active=4',
'D [09/Nov/2010:20:31:33 -0500] Report: printers=1',
'D [09/Nov/2010:20:31:33 -0500] Report: printers-implicit=0',
'D [09/Nov/2010:20:31:33 -0500] Report: stringpool-string-count=3594',
'D [09/Nov/2010:20:31:33 -0500] Report: stringpool-alloc-bytes=8728',
'D [09/Nov/2010:20:31:33 -0500] Report: stringpool-total-bytes=80592',
'D [09/Nov/2010:20:31:35 -0500] cupsdReadClient: 11 POST / HTTP/1.1',
'D [09/Nov/2010:20:31:35 -0500] cupsdSetBusyState: Active clients',
'D [09/Nov/2010:20:31:35 -0500] cupsdAuthorize: No authentication data provided.',
'D [09/Nov/2010:20:31:35 -0500] cupsdReadClient: 11 1.1 Get-Notifications 1',
'D [09/Nov/2010:20:31:35 -0500] Get-Notifications /',
'D [09/Nov/2010:20:31:35 -0500] cupsdIsAuthorized: requesting-user-name="clayton"',
'D [09/Nov/2010:20:31:35 -0500] Returning IPP successful-ok for Get-Notifications (/) from localhost',
'D [09/Nov/2010:20:31:35 -0500] cupsdSetBusyState: Not busy',
'D [09/Nov/2010:20:32:35 -0500] cupsdReadClient: 11 POST / HTTP/1.1',
'D [09/Nov/2010:20:32:35 -0500] cupsdSetBusyState: Active clients',
'D [09/Nov/2010:20:32:35 -0500] cupsdAuthorize: No authentication data provided.',
'D [09/Nov/2010:20:32:35 -0500] Report: clients=2',
'D [09/Nov/2010:20:32:35 -0500] Report: jobs=18',
'D [09/Nov/2010:20:32:35 -0500] Report: jobs-active=4',
'D [09/Nov/2010:20:32:35 -0500] Report: printers=1',
'D [09/Nov/2010:20:32:35 -0500] Report: printers-implicit=0',
'D [09/Nov/2010:20:32:35 -0500] Report: stringpool-string-count=3596',
'D [09/Nov/2010:20:32:35 -0500] Report: stringpool-alloc-bytes=8728',
'D [09/Nov/2010:20:32:35 -0500] Report: stringpool-total-bytes=80624',
'D [09/Nov/2010:20:32:35 -0500] cupsdReadClient: 11 1.1 Get-Notifications 1',
'D [09/Nov/2010:20:32:35 -0500] Get-Notifications /',
'D [09/Nov/2010:20:32:35 -0500] cupsdIsAuthorized: requesting-user-name="clayton"',
'D [09/Nov/2010:20:32:35 -0500] Returning IPP successful-ok for Get-Notifications (/) from localhost',
'D [09/Nov/2010:20:32:35 -0500] cupsdSetBusyState: Not busy',
'D [09/Nov/2010:20:32:42 -0500] cupsdReadClient: 11 POST / HTTP/1.1',
'D [09/Nov/2010:20:32:42 -0500] cupsdSetBusyState: Active clients',
'D [09/Nov/2010:20:32:42 -0500] cupsdAuthorize: No authentication data provided.',
'D [09/Nov/2010:20:32:42 -0500] cupsdReadClient: 11 1.1 Get-Job-Attributes 1',
'D [09/Nov/2010:20:32:42 -0500] Get-Job-Attributes ipp://localhost/jobs/18',
'D [09/Nov/2010:20:32:42 -0500] Returning IPP successful-ok for Get-Job-Attributes (ipp://localhost/jobs/18) from localhost',
'D [09/Nov/2010:20:32:42 -0500] cupsdSetBusyState: Not busy',
'D [09/Nov/2010:20:32:42 -0500] cupsdReadClient: 11 POST / HTTP/1.1',
'D [09/Nov/2010:20:32:42 -0500] cupsdSetBusyState: Active clients',
'D [09/Nov/2010:20:32:42 -0500] cupsdAuthorize: No authentication data provided.',
'D [09/Nov/2010:20:32:42 -0500] cupsdReadClient: 11 1.1 Cancel-Subscription 1',
'D [09/Nov/2010:20:32:42 -0500] Cancel-Subscription /',
'D [09/Nov/2010:20:32:42 -0500] cupsdIsAuthorized: requesting-user-name="clayton"',
'D [09/Nov/2010:20:32:42 -0500] cupsdMarkDirty(-----S)',
'D [09/Nov/2010:20:32:42 -0500] cupsdSetBusyState: Active clients and dirty files',
'D [09/Nov/2010:20:32:42 -0500] Returning IPP successful-ok for Cancel-Subscription (/) from localhost',
'D [09/Nov/2010:20:32:42 -0500] cupsdSetBusyState: Dirty files',
'D [09/Nov/2010:20:32:42 -0500] cupsdAcceptClient: 14 from localhost (Domain)',
'D [09/Nov/2010:20:32:42 -0500] cupsdReadClient: 14 GET /admin/log/error_log HTTP/1.1',
'D [09/Nov/2010:20:32:42 -0500] cupsdSetBusyState: Active clients and dirty files',
'D [09/Nov/2010:20:32:42 -0500] cupsdAuthorize: No authentication data provided.'],
'error_log_debug_logging_unset': True}
Page 11 (Printer state reasons):
{'printer-state-message': u'/usr/lib/cups/filter/foomatic-rip failed',
'printer-state-reasons': [u'none']}
Page 12 (Locale issues):
{'printer_page_size': u'Letter',
'system_locale_lang': None,
'user_locale_ctype': 'en_US',
'user_locale_messages': 'en_US'}
 
Old 11-10-2010, 08:30 PM   #2
frankbell
LQ Guru
 
Registered: Jan 2006
Location: Virginia, USA
Distribution: Slackware, Debian, Mageia, and whatever VMs I happen to be playing with
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Blog Entries: 18

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Here's an old LQ thread on the error message, /usr/lib/cups/filter/foomatic-rip failed on a Slackware box.

It looks as if CUPS is invoking the hplip utility. I've had excellent luck finding and installing printers using hplip, as opposed to adding them directly in the CUPS interface.

Did you use hplip to install the printer? Also, what distro/version and what make/model computer?
 
Old 11-11-2010, 07:43 AM   #3
mandibabe83
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Registered: Nov 2010
Posts: 13

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I downloaded the HPLIP download. computer is a Sony 421V I think not really my computer.
 
Old 11-11-2010, 07:54 AM   #4
mandibabe83
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Registered: Nov 2010
Posts: 13

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the little hplip window comes up saying it is downloading. The first one has like a yellow !.
 
Old 11-11-2010, 08:16 AM   #5
mandibabe83
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Registered: Nov 2010
Posts: 13

Original Poster
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after it tries to print and nothing happens this shows up Idle- /usr/lib/cups/filter/footmatic-rip failed. If that helps.
 
Old 11-11-2010, 10:01 PM   #6
frankbell
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Registered: Jan 2006
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It sounds as if the printer isn't properly installed. When that happens, CUPS can think it's printing when it really is sending stuff into NeverNeverLand.

Did you download the hplip GUI so that you can run hplip from the command line with gui interface to install the printer? If you haven't done that, give that a try: sudo hplip.

On my Debian box the hplip GUI had to be downloaded specifically in addition to hplip itself. Once it I had it, I could run hplip from the command line as root and have the GUI to install my printer.

On my Ubuntu box, I can't remember whether I had to get the GUI separately.

I know the hplip installation can be done with command line, but sometimes the GUI is easier because you don't have to look up all the commands and write some umpty-ump character long command with umpty switches for some command that you will likely not use again for months or years.

The first time I installed a printer to Linux, it was a struggle, not because it was hard, but because I didn't know what I was doing and had no one I could ask to show me. I had to do what you are doing--read the docs and get help over the inner tubes until I finally figured it o--er, discovered that I'd stumbled on how to do it.
 
Old 11-12-2010, 08:04 AM   #7
mandibabe83
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Registered: Nov 2010
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I got it to print without the HPLIP installed. Is that good?
 
Old 11-12-2010, 10:29 PM   #8
frankbell
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Working stuff is good.

Do you know what did it? I'm curious. If you do, post it here and this thread might help someone else.

(I know that sometimes I get stuff working after trying so many things I'm not really sure which one did the trick.)
 
  


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