LinuxQuestions.org
Welcome to the most active Linux Forum on the web.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 08-19-2019, 04:57 PM   #1
Mark Weil
LQ Newbie
 
Registered: Aug 2019
Posts: 2

Rep: Reputation: Disabled
Print job does not release to the printer.


I want to find an approach to identifying my print problem. I am running Ubuntu 16.04 LTS on a laptop. My printer is a Canon PIXMA TR7520. I am trying to connect using my home wireless network. This function had been working, but now it is not. Print jobs sent to this printer across my home network from other devices successfully print. The print status dialog box in Ubuntu indicates the job status is "processing", but the printer does not respond. Thank you for your help.
 
Old 08-19-2019, 05:16 PM   #2
teckk
Senior Member
 
Registered: Oct 2004
Distribution: FreeBSD Arch
Posts: 2,615

Rep: Reputation: 640Reputation: 640Reputation: 640Reputation: 640Reputation: 640Reputation: 640
Quote:
This function had been working, but now it is not.
The printers IP change? Will it answer a ping?
Quote:
This function had been working, but now it is not
What did you change?
https://www.canonsoftwaredriver.com/...driver-manual/
 
Old 08-19-2019, 08:57 PM   #3
frankbell
LQ Guru
 
Registered: Jan 2006
Location: Virginia, USA
Distribution: Slackware, Ubuntu MATE, Mageia, and whatever VMs I happen to be playing with
Posts: 15,896
Blog Entries: 27

Rep: Reputation: 4675Reputation: 4675Reputation: 4675Reputation: 4675Reputation: 4675Reputation: 4675Reputation: 4675Reputation: 4675Reputation: 4675Reputation: 4675Reputation: 4675
Check the printer's status in CUPS (http://localhost:631) to make sure it's accepting jobs and not paused or something.
 
Old 08-19-2019, 10:05 PM   #4
ferrari
Senior Member
 
Registered: Sep 2003
Location: Auckland, NZ
Distribution: openSUSE Leap
Posts: 4,136

Rep: Reputation: 726Reputation: 726Reputation: 726Reputation: 726Reputation: 726Reputation: 726Reputation: 726
Let us know current printer status reported by CUPS...
Code:
lpstat -t
 
Old 08-20-2019, 03:24 PM   #5
Mark Weil
LQ Newbie
 
Registered: Aug 2019
Posts: 2

Original Poster
Rep: Reputation: Disabled
The IP address has not changed. It does answer a ping.

lpstat -t

replies with

scheduler is running
system default destination: Canon-TR7500-series
device for Canon-TR7500-series: dnssd://Canon%20TR7500%20series._ipp._tcp.local/?uuid=00000000-0000-1000-8000-0018243061ba
Canon-TR7500-series accepting requests since Tue 20 Aug 2019 02:03:01 PM CDT
printer Canon-TR7500-series is idle. enabled since Tue 20 Aug 2019 02:03:01 PM CDT
The printer is in use.

I have not knowingly made any changes.

I had previously shut down and unplugged the computer and shut down the printer and restarted them without resolving the problem. The printer "in use" status led me to try shutting them down again and unplugging the printer for a few minutes. That resolved the problem. After starting the computer and the printer, the printer status became "idle". The print function now works.

Thank you for your help.

Last edited by Mark Weil; 08-20-2019 at 05:20 PM.
 
Old 08-20-2019, 05:46 PM   #6
ferrari
Senior Member
 
Registered: Sep 2003
Location: Auckland, NZ
Distribution: openSUSE Leap
Posts: 4,136

Rep: Reputation: 726Reputation: 726Reputation: 726Reputation: 726Reputation: 726Reputation: 726Reputation: 726
Quote:
The printer "in use" status led me to try shutting them down again and unplugging the printer for a few minutes. That resolved the problem. After starting the computer and the printer, the printer status became "idle". The print function now works.
Good to read of your success with this. Thanks for the update.
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
Printer queue not clearing after print job has completed goodhc1 Linux - Server 4 07-23-2019 04:49 AM
Can print from Windows to CUPS printer. Cannot print from Windows to Samba printer. PastorJeremyWilson Linux - Server 9 09-24-2018 03:11 PM
Print job stops, will not print OS: Fedora 16, Printer Samsung ML-2955ND Entwicklung Linux - General 9 05-18-2013 09:00 AM
print job spools out but does not initiate print function john test Linux - Newbie 7 07-23-2008 06:13 PM
Print Manager indicates successful print job, but nothing actually prints sdgalbo Linux - Hardware 2 04-03-2006 12:40 AM

LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie

All times are GMT -5. The time now is 01:29 AM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration