Please... need HELP with TAILS

RockaGer · 06-02-2017, 01:59 PM

Hello,

at first: I am german.. i hope to describe my problem i english accurately.

I have installed Tails 2.12 as described on TAILS.boum website.
It´s installed on a USB-Stick (2 USB Method) and working fine on my old PC
(Intel i3, Win7 64-bit, normal old BIOS). So the first test was successful!

Next i wanted to try the USB-Stick on my main-PC (Intel i7 6700K, Win10 Pro 64-bit, UEFI-BIOS)
Also i disabled FastBoot in UEFI!

But when i boot from Tails-USB i get the normal choise (Tails/ Tails Troubleshoot), then there´s an Error-Messege, then there are pretty slow Frame-changes like TV-flickering (green/violet snow??), then there´s the Greeter.
At the Greeter the Mouse-Cursor is fixed at the upper-left corner of the screen and doesn´t move anymore. I can still use the mouse but i can´t see where i´m clicking.
So in that shape TAILS is unuseable at my main-PC.

So... what is wrong?

Please... I am totally out of any idea

Kind regards,

PS: The Error-Messege is: "ACPI Error: [\_SB_PCI0.XHC_.RHUB.HS11]" and "ACPI Exception: AE_NOT_FOUND"

I will try to upload a picture of the full text.

And: I am sorry to ask as a new member... but i just registered of course of my problem and the fact that i dont have any clue about linux. I know that´s not the right way to enter a community... and I am sorry about that. I am just out of any other ideas

RockaGer · 06-02-2017, 02:08 PM

I´ve added some pictures of the Error-Messege, the "snow" and the fixed Cursor.

AwesomeMachine · 06-02-2017, 03:25 PM

Try adding "linux acpi=off" to the boot command line.

RockaGer · 06-03-2017, 11:36 AM

I've tried... Tails starts in TS-mode and my monitor says "Outta Area". I dont know why...

AwesomeMachine · 06-03-2017, 03:35 PM

Are you using a KVM switch? You can also specify monitor resolutions on the boot kernel line.