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Old 06-02-2017, 01:59 PM   #1
RockaGer
LQ Newbie
 
Registered: Jun 2017
Posts: 3

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Please... need HELP with TAILS


Hello,

at first: I am german.. i hope to describe my problem i english accurately.

I have installed Tails 2.12 as described on TAILS.boum website.
Itīs installed on a USB-Stick (2 USB Method) and working fine on my old PC
(Intel i3, Win7 64-bit, normal old BIOS). So the first test was successful!

Next i wanted to try the USB-Stick on my main-PC (Intel i7 6700K, Win10 Pro 64-bit, UEFI-BIOS)
Also i disabled FastBoot in UEFI!

But when i boot from Tails-USB i get the normal choise (Tails/ Tails Troubleshoot), then thereīs an Error-Messege, then there are pretty slow Frame-changes like TV-flickering (green/violet snow??), then thereīs the Greeter.
At the Greeter the Mouse-Cursor is fixed at the upper-left corner of the screen and doesnīt move anymore. I can still use the mouse but i canīt see where iīm clicking.
So in that shape TAILS is unuseable at my main-PC.

So... what is wrong?

Please... I am totally out of any idea

Kind regards,


PS: The Error-Messege is: "ACPI Error: [\_SB_PCI0.XHC_.RHUB.HS11]" and "ACPI Exception: AE_NOT_FOUND"

I will try to upload a picture of the full text.


And: I am sorry to ask as a new member... but i just registered of course of my problem and the fact that i dont have any clue about linux. I know thatīs not the right way to enter a community... and I am sorry about that. I am just out of any other ideas

Last edited by RockaGer; 06-02-2017 at 02:03 PM. Reason: Text errors
 
Old 06-02-2017, 02:08 PM   #2
RockaGer
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Registered: Jun 2017
Posts: 3

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UPDATE: Pictures

Iīve added some pictures of the Error-Messege, the "snow" and the fixed Cursor.
 
Old 06-02-2017, 03:25 PM   #3
AwesomeMachine
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Registered: Jan 2005
Location: USA and Italy
Distribution: Debian testing/sid; OpenSuSE; Fedora; Mint
Posts: 5,513

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Try adding "linux acpi=off" to the boot command line.
 
Old 06-03-2017, 11:36 AM   #4
RockaGer
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Registered: Jun 2017
Posts: 3

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I've tried... Tails starts in TS-mode and my monitor says "Outta Area". I dont know why...
 
Old 06-03-2017, 03:35 PM   #5
AwesomeMachine
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Registered: Jan 2005
Location: USA and Italy
Distribution: Debian testing/sid; OpenSuSE; Fedora; Mint
Posts: 5,513

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Are you using a KVM switch? You can also specify monitor resolutions on the boot kernel line.
 
  


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