PLEASE HELP! Browser Constantly Crashing Consitently
 

I dont even think Ill be able to finish writing this post without it crashing.


This is only a list of "REPORTED" crashes sometimes I deny reporting because it happens so often.

I have to delete my history everyday. I have to delete all my bookmarks.

I read this is very common on Ubuntu for years. It was the 4th ranked on Google search for Ubuntu in 2012. I have Ubuntu 13.10. I read today there is no more updates for 13.10 but I was having this problem months ago which I had to reinstall my whole OS because I thought it would fix it. The ubuntu forums NEVER respond to ANY of the threads I ask questions. I never get help but I ALWAYS get help here. Anyone know ANY reason AT ALL what the *** is going on here!!!??!

Hi,

have you filed a bug report?

Evo2.

Hi,
You haven't mentioned what browser you're using. Simply saying something crashes a lot does not help me to help you. Briefly looking at the crash report log you've posted I see it occurs fairly often. Sometimes once every two minutes.

*Assuming* you're using Mozilla Firefox because you mentioned Ubuntu, such frequency in crashes seem to indicate a regular schedule of crashes. It very well may be an installed add-on which is causing the crash if that add-on syncs periodically that often.

Your question prompts me to ask you questions.

What browser are you using? Is this crashing behavior happening to a lot of programs on your computer or just your browser? Have you tried starting the browser with all add-ons disabled? Have you tried a different browser? Has your browser always crashed or is this a relatively recent occurrence?

Assuming you're using Firefox, have you tried running it in Safe-mode? If not, you can go to the File->Open Profile Manager and click on Safe-mode and see if that makes a difference.
jdk

A quick search shows this has been going on sporadically for years. Sometimes you get a program that falls out with particular hardware. This seems to happen more frequently with Ubuntu, probably because the sort of testing done by Canonical cannot be as comprehensive as that done by all those who download and test beta releases of other distros.

Sometimes you just have to know when to say enough: if I were you, I'd have changed my browser or even my distro by now.

There are many different browsers.
See a selection at https://en.wikipedia.org/wiki/List_o...rating_systems

Hi Im so sorry I did not even realize I did not mention it is Firefox! I was in a hurry to write the post because of the crashes. It helps when I delete all my history and close any other programs open. I just cant work like that contantly clearing stuff and no multitasking allowed.

Yes it is very buggy there is a bug report for it already. I have the same issue with Chromium. I had a very busy night and this morning. I will do some more digging the next few days and post back here with a better response. Its not crashing right this moment and I have stuff to catch up on.

Thank LQ for the responses.

Create a new firefox profile and use that?
Or create a new user on the system and login as that new user and see if the problem remains.

Have you looked at the Firefox configuration?
The default disk cache setting is "grab loads of space" on my machine this translates as 350MB.
I alter it to a fixed value of 64MB.

Maybe this might help?

Hi,
What do you mean by "helps"?

Can you provide a link?

Same? What do you mean? Did you report a bug for this too?

Evo2.

If multiple programs are crashing consider running a filesystem fsck. You might also consider analyzing the SMART diagnostics of your hard drive. If you post your SMART diagnostics I can help you interpret the results. You might also consider memtest86 to scan and diagnose your RAM.

If it was only Firefox crashing I'd say it was Firefox's problem. But since you mention more than one program crashing regularly it's likely a deeper issue possibly related to hardware failure. Switching distros wouldn't save you from that.

Hi,

at this point, if I had to guess (which is the only option since OP is yet to answer questions), I'd say RAM problems. For many users, their browser is the biggest consumer of RAM and as such is likely the first thing to have issues with bad RAM. Deleting history and cache would cause the browser to load less into ram and therefore be less likely to have problems with bad bits. So, as sag47 says, running memtest86 would probably be a good test.

Evo2.

Alright thank you so much for all your responses. I spent all night backing up my data, I am preforming a reinstall, I will then check all system analysis youve requested.

My hardware is only about 1 year old.

Ram: http://www.newegg.com/Product/Produc...82E16820220558
SSD: http://www.newegg.com/Product/Produc...82E16820220558
MB : http://www.asus.com/Motherboards/E45M1I_DELUXE/

Recent crashes
Also Firefox automatically had to reset the settings and saved my old FIREFOX DATA to a separate folder. Ive seen this done with this problem. Im very sorry it took me a couple days to get on top of this. I have been packing to move next week and Im backing up my data. Im going to reinstall today the new OS, run some tests and post back my results. Again thank you so much for everyone looking into this with me. Much thank you.

Before going through the hassle of reinstalling the system consider testing in a live system. If the crash is reproducible there you won't benefit from reinstalling the OS. That would also rule out hard drive issues as the live system doesn't even have to mount the hard drives to run.
Also the memtest is something I would run before reinstalling the system. You can still reinstall if firefox behaves itself in a live environment and the memtest passes without issues.
If you need to have a webbrowser that is stable for the troubleshooting period consider using a text browser such as lynx.

Thanks. I just installed the new system but I can still boot into a live system and test the hardware. I needed a fresh install anyways and I think that its true it may likely be a hardware malfunction. It was freezing up alot while just copying files over to backup. :(

I have a fresh new install nothing really loaded onto the HDD, and I just had my 1st crash. Im exhausted after a really long day. I posted a question to copy in this forum. I cannot continue until I have at least loaded up some of my backups to keep working while I fix the browser. Any advices on the copying thread is very helpful. I am planning a system diagnostic tomorrow. Thanks.