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-   -   PA3489U-1MPC - MINI PCI PRO Wireless Notebook Card For Intel, Signal too low (https://www.linuxquestions.org/questions/linux-newbie-8/pa3489u-1mpc-mini-pci-pro-wireless-notebook-card-for-intel-signal-too-low-4175545741/)

Mr. Grey 06-18-2015 09:31 AM

PA3489U-1MPC - MINI PCI PRO Wireless Notebook Card For Intel, Signal too low
 
Hello Community,

My wireless card is a PA3489U-1MPC - MINI PCI PRO Wireless Notebook Card For Intel. It is installed on a Toshiba Satellite A105-S4384 system.

The laptop came installed with Windows 7 and for the last few days I have been using UbuntuMATE off of the live CD. I liked it so I installed it to the hard drive in place of Windows.

All is fine except for the wireless signal. It seems to have cut in half since installing UbuntuMATE. It works if I am near my wireless (gigabit) router, but even then I am only getting two out of 6 available bars. What can I do?

I am not new to computers, but I AM new to Linux. Please be gentle.

Thanks in advance!

JeremyBoden 06-18-2015 09:36 AM

The number of bars is a bit arbitrary.

Try an internet speed test - this will give you a figure of merit.
Alternatively, download a large file from a fast server.

Mr. Grey 06-18-2015 09:51 AM

Quote:

Originally Posted by JeremyBoden (Post 5379298)
The number of bars is a bit arbitrary.

Try an internet speed test - this will give you a figure of merit.
Alternatively, download a large file from a fast server.

Hi Jeremy,

Thanks for the quick reply! I am unable to run a speediest at the moment, due to the laptop saying it does not have Flash installed. I tried to install the 64bit Ubuntu version, but I have no clue what i am doing and can't figure out how to instal it.

I am 3 feet from my modem and it took 11 minutes to download Google Chrome. It normally takes less than 30 seconds..... Anything outside of 15 feet, signal is gone. It is definitely a wireless signal issue. I plugged into ethernet and speed is where it should be.

JeremyBoden 06-18-2015 10:45 AM

I assume your wifi is not some ancient speed standard and that you are not trying to transmit through a brick wall?

Wireless troubleshooting can be very difficult. :)

To find out more info, post the output of
Code:

inxi -Nxx
You may need to install inxi from your repositories - but it is very small.
Similarly, post the relevant part of
Code:

lspci -v
You might find https://wireless.wiki.kernel.org/en/...rivers/iwlwifi to be useful in conjunction with the wireless drivers identified by inxi & lspci.

Mr. Grey 06-18-2015 12:29 PM

Quote:

Originally Posted by JeremyBoden (Post 5379333)
I assume your wifi is not some ancient speed standard and that you are not trying to transmit through a brick wall?

Wireless troubleshooting can be very difficult. :)

To find out more info, post the output of
Code:

inxi -Nxx
You may need to install inxi from your repositories - but it is very small.
Similarly, post the relevant part of
Code:

lspci -v
You might find https://wireless.wiki.kernel.org/en/...rivers/iwlwifi to be useful in conjunction with the wireless drivers identified by inxi & lspci.

inxi -NXX Results:
Network:
Card: Intel PRO/Wireless 3945ABG (GOLAN)
Network Connection Driver: iwl3945
ver: in-tree:s
bus ID: 05:00:0
chip ID: 8086:4222

lspci -v results:
05:00.0 Network Controller: Intel Corporation PPRO/wireless 3945ABG [GOLAN] Network Connection (rev 02)
Subsystem: Intel Corporation Device 1040
Flags: bus master, fast devsel, latency 0, IRQ 43
Memory at a000000 (32-bit, non-prefetchable) [size=4k]
Capabilities: <access denied>
Kernel driver in use: iwl3945

Single floor home, no walls separating currently. This card can receive 2.4Ghz and 5Ghz, both are having the same signal issue.

ardvark71 06-18-2015 03:25 PM

Hi Mr. Grey...

As mentioned in your other thread, now that you have flash, please run the speed test Jeremy requested. I think that will help with diagnosis. ;)

Thanks!

Mr. Grey 06-18-2015 06:57 PM

Quote:

Originally Posted by JeremyBoden (Post 5379298)
The number of bars is a bit arbitrary.

Try an internet speed test - this will give you a figure of merit.
Alternatively, download a large file from a fast server.

Speedtest.net

This computer:
Ping 92ms
Download: 14.65mbps
Upload: 15.05mbps

To compare:
Different laptop:
Ping:38ms
Download:41.39mbps
Upload:21.20mbps

Tablet:
Ping:49ms
Download: 27.40mbps
Upload:11.00mbps

JeremyBoden 06-19-2015 02:37 AM

I would say that is borderline grounds for complaint!
By this, I mean that all your devices suffer from excessive ping times,
although some are better than others.

Have you tried pinging devices on your local network?
Anything much more than 5ms indicates your LAN has troubles - which can include radio interference
from non-internet devices.

At least in the UK, it generally helps to leave the router switched on 24/7.

It can help the signal strength (slightly) if the router is placed high up;
similarly changing the orientation of the laptop may help slightly.

Mr. Grey 06-19-2015 09:30 AM

I deleted Ubuntu and reinstalled Windows 7. My signal is right back to where it should be.

Reinstalled Ubuntu, back to no signal unless I am right in front. I would say a fair conclusion is that it is an Ubuntu software/driver issue.

I was able to install Adobe Flash yesterday using a Sudo command. Is there a command line to install a driver?

Thanks everyone for your patience!

Timothy Miller 06-19-2015 10:02 AM

Drivers are included with the kernel. You could probably try installing an older kernel as the 3945, despite being a great card, is older and is probably NOT the focus of the developers, and so that may be why it's performance is suffering. Or possibly try a newer kernel as there might be a regression for that card in your particular kernel version.

Mr. Grey 06-19-2015 10:55 AM

Quote:

Originally Posted by Timothy Miller (Post 5379854)
Drivers are included with the kernel. You could probably try installing an older kernel as the 3945, despite being a great card, is older and is probably NOT the focus of the developers, and so that may be why it's performance is suffering. Or possibly try a newer kernel as there might be a regression for that card in your particular kernel version.

Hi Timothy, how do I go about finding and installing a new kernel?

Mr. Grey 06-19-2015 09:05 PM

Quote:

Originally Posted by JeremyBoden (Post 5379333)
You might find https://wireless.wiki.kernel.org/en/...rivers/iwlwifi to be useful in conjunction with the wireless drivers identified by inxi & lspci.

From the above link, I go to https://wireless.wiki.kernel.org/en/...ivers/iwlegacy

I downloaded iwlwifi-3945-ucode-15.32.2.9 and extracted the files.

I opened the README file and do not understand the directions. Can someone help?

Thanks!!

allend 06-19-2015 09:54 PM

Just curious. Have you tried adding the swcrypto=0 option to iwl3945 kernel module? http://ubuntuforums.org/showthread.php?t=2121599

Mr. Grey 06-20-2015 07:49 PM

Quote:

Originally Posted by allend (Post 5380137)
Just curious. Have you tried adding the swcrypto=0 option to iwl3945 kernel module? http://ubuntuforums.org/showthread.php?t=2121599

After running code "lsmod | grep iwl" I get the following:

iwl3945 63639 0
iwlegacy 87977 1 iwl3945
mac80211 559100 2 iwl3945,iwlegacy
cfg80211 418839 3 iwl3945,iwlegacy,mac80211

I then enter code "sudo modprobe -r iwl3945" and I immediately get disconnected from my wireless.

I then enter code "sudo modprobe iwl3945 swcrypto=0" and the cursor moves down to the next row, waiting for a new command.

I then restart.

Upon restarting my wireless pops back on. I am now able to get a signal throughout my house!!!!!!!!!

Thank you so much allend!

Now that I have the signal issue dealt with, is there anything I can do to get the signal strength back to where it was with Windows?

allend 06-20-2015 08:37 PM

If that kernel module option is working for you, then I hope that you have made a file /etc/modprobe.d/iwl3945.conf to make it permanent.

That option was suggested as an improvement to the speeds, as it pushes the cryptographic processing to the firmware, which should be faster.

If you can get a signal throughout the house, do not worry about the bar display. Perceived signal strength does not affect speed until there is insufficient signal to get a connection at all.


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