hi everyone im new on here had linex ubuntu for a couple of months and ive discovered a number of problems from convertin from vista but my main one is the most recent ive brought an 02 prepay dongle and it installs ok but when i edit connections on it some feilds arnt populated and it keeps askin for a passord ive set a password but sadly having no joy im going away for the week and i need my dongle active asap can anyone help me out please my email is damon.cook@ymail.com

No, we're not going to be your personal, one-on-one tech support line. If you want answers, you'll actually have to participate in the forums.

You don't say what version of Ubuntu, what fields aren't populated, or give any errors. Look in the /var/log/messages file when you try to connect, and see if there's anything that indicates there's a failure.

Also, try to spell and write clearly...and some punctuation wouldn't hurt either...your question is very hard to read and follow.

i thank yo very much for your speedy message the feilds un populated are as follows
network
pin
puk
and although im not as wise in these matters i dont appreciate being spoken down to about and i will try and improve my spelling for all further posts
thank you
damon cook

Did you check your docs? That information needs to come from when you signed up for O2...nothing much for us to help you with there.
And yet you still don't say what version of Ubuntu, give anything from your logs, or say what program you're using to try to get connected. We can't help if you don't provide information.

And if you think you're getting talked down to, oh well....if you want anyone to be able to understand what you're saying, you're going to have to talk/write clearly. One giant run-on sentence, no caps, etc., doesn't help. If you're even in grade school, those are things you should already know.

i dont no what version of ubuntu iv got its the connected icon at the top of the screen. ive left clicked on it and edit connections and thats what comes up.
and i dont see the importance of correct grammar and and spelling as im typing quite fast, and im rushed to try and activate it as i have to be up for work at 430 in the morning 4 hours and counting so excuse me for being short tempered.
and as for reading the documents theres nothing about linex and its pay as you go ive contacted o2 and there as much help as a chocolate teacup.

On the panel try clicking System->About Ubuntu
This should pop up a window indicating the version.

Clicked on what? Does the thing that comes up have a Help->About menu item. If so, that should tell you what it is.

Well, it is entirely up to you, but generally when asking for help from people you are far more likely to get it if you follow the usual accepted standards of social interactions.
What is "linex"?

Evo2.

Sorry to rain on your parade with a bit more netiquette/sensibly defensive online behaviour, but posting your e-mail details online in clear text is not a sensible way to behave, unless you like getting spam. Harvesters (not the less-than-brilliant restaraunt) go round and add such addresses to lists sold to spammers; this is not a good thing.

And, of course, as TB0ne indicated, the volunteers do this for the community, and not for an individual, so it is important to us that answers to questions remain in their entirety in order that they are useful for others in the community.

There are rules for the forum which are made available when you join and you will find that your life is easier if you actually obey them.

then i feel i should apologise this is my first time ive ever used a forum and no very little of their functions.
i intend on staying on here and if there arises a problem that i have the answer to il have every intention of assisting with what information i have. Also to add to my info my linux ubuntu is version 9.04 the Jaunty Jackalope - released in April 2009. thats all the info i have on it if anymore info is required please ask im still eager to to help out where i can .

I can suggest that you answer the questions people have already asked. Or if you don't know how to answer them, ask for help on how to answer them.

If you are unsure why you are not getting the help you want, please have a look at the following link:
http://catb.org/~esr/faqs/smart-questions.html

Cheers,

Evo2.

will do and thanks again. ok as far as i know ive put my version on here and the feilds that need filling on when i edit connections are network, pin and puk as i said its an o2 dongle made by huawei mobile connect the model of it is E160 it wont connect at all if i try

if he's using gnome more than likely he is using the network-manager-applet.

can you open up a terminal and post the output of commands like lsusb, ifconfig -a

dude uve just flew right over my head i can tell u exactly what ive done and the name gnome 2.26.1 ive got that on my system drop down.
ive got a drop down on the right hand top bar for all network connections if i right click on it and use the edit connections button and select mobile broadband and edit my dongle i comes up with somthing like this

basic
number [*99#]
username [payandgo]
password [pasword]

advanced
APN [payandgo.o2.co.uk]
network [ ]
pin [ ]
puk [ ]

Ok, schneidz asked you to open a terminal an type some commands. Do you know what a terminal is? If not, say so. Better yet, try to find out by googling or similar.

Evo2.

yeh i have no idea how to do that i use ubuntu for basic stuff downloading, facebook and other general web browsing and trying to add music to my ipods and failing miserably. Il google it tommorow as its 1 am here and i got work thank you for all your advice so far hopefully il get this thing working soon

have tried opening a terminal and entering both commands the first wasn't recognized and the second flicked up a load of data at me but no joy dongle was in and wouldn't activate at all.