Hi guys, I am Carl. Sorry if this is the wrong place but it was suggested to post here as this is my first question.

I have an old Vista laptop that was not working. It is a HP 530 with a Celeron M. I have installed ubuntu 14.04 but have two major problems-

1) I cannot detect any wifi networks. It does work with an ethernet cable so I have internet access but not via wifi.

2) Laptop will not shut down via the menu shutdown option. It just gets to the Ubuntu shutdown screen with the little red/white dots underneath the Ubuntu name/logo and stays there. I have to force shutdown by holding down the power button.

I have a little Linux experience, but really not much. I have tried several solutions as per posts on various forums and as per a Youtube video, but no joy Any and all help appreciated! Thanks in advance!

And what were those solutions??

If you have no WiFi it's likely that your firmware isn't loading and we can't know whats going on in the shutdown without the log.

Ubuntu 16.04 was released today you might give that a go also.

1 members found this post helpful.

https://www.youtube.com/watch?v=4VVosf9p5GM Followed instructions as per this video and as per vid posters reply to me in comments below vid. No joy.

As per post #6 in this thread http://ubuntuforums.org/showthread.php?t=2189598

Thanks for the reply Chris!

I have posted two replies to Chris. Neither are showing. Not sure what's going on? Thanks for your attempt to help Chris. But if my replies won't show then the whole thing grinds to a halt. Obviously the mods are not allowing me to post any more. So, to the mods- Thanks guys! People like you are why Linux will never be the #1 distro even though it should be!

Why is this post showing but the ones where I detail the solutions already tried are not? Moderators are deleting/restricting completely normal posts. I will have to try another forum I guess.......

It's highly unlikely that your posts are being deleted unless you broke a rule and ever then a mod would edit your post and post in the thread.

I posted two replies with the steps I took to rectify both my problems and the links to Youtube and Ubuntu Forums so you could see the original content. I got a message that said the posts would appear after moderation...... Both did not appear here....... I am currently downloading 16.04 as per your advice. I will do a clean install. If I get the same problems I will come back and ask. Thanks again for your help Chris!

Both problems continue with 16.04. I cannot explain this.

Will not shutdown and will not detect/connect to Wifi. Please help somebody! Thanks!

+billion !

****************************

also u can try >>> https://www.linuxmint.com/

Thanks but does LinuxMint come with the wifi drivers for old HP laptops? Will the shutdown option in the dropdown menu function on LinuxMint?

The problem is it's not old HP laptops so much as it's which specific card you have for example here's mine

The "driver" for that is located in a /lib/firmware if there is nothing in lib firmware the Wifi card doesn't work.

If you're WiFi needs firmware that is not included then you have to download and then move it to /lib/firmware but we don't know that until you output a lspci so we can find out.

You have a thing called a log viewer in most GUI's on Linux I don't however know what it's called in Ubuntu just hit the windows key and type log and it should pop up. Everything you do with the computer is kept there because there is splash screen instead of a wall of text you have to go there to find out why your shut down is hanging. It's quite possible that you didn't make yourself an administrator and don't have privledges to shut down but we need the log to see whats going on...


Most of all just take your time and deal with things slowly you're not going to master this tomorrow or the next day most of us have been doing this for years and still only scratch the surface. I work in training and operations for the Army one day I'm making pretty pictures and the next I'm hanging targets in a shoot house If I can do it anyone can.

Here you go Chris dude!

Apr 21 18:48:12 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260892.9957] Using DHCP client 'dhclient'
Apr 21 18:48:12 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260892.9958] manager: WiFi disabled by radio killswitch; enabled by state file
Apr 21 18:48:12 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260892.9959] manager: WWAN enabled by radio killswitch; enabled by state file
Apr 21 18:48:12 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260892.9959] manager: Networking is enabled by state file
Apr 21 18:48:12 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260892.9960] Loaded device plugin: NMVxlanFactory (internal)
Apr 21 18:48:12 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260892.9961] Loaded device plugin: NMVlanFactory (internal)
Apr 21 18:48:12 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260892.9962] Loaded device plugin: NMVethFactory (internal)
Apr 21 18:48:12 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260892.9962] Loaded device plugin: NMTunFactory (internal)
Apr 21 18:48:12 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260892.9962] Loaded device plugin: NMMacvlanFactory (internal)
Apr 21 18:48:12 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260892.9963] Loaded device plugin: NMIPTunnelFactory (internal)
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU nm-dispatcher: req:1 'hostname': new request (1 scripts)
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.0024] Loaded device plugin: NMInfinibandFactory (internal)
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU nm-dispatcher: req:1 'hostname': start running ordered scripts...
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.0025] Loaded device plugin: NMEthernetFactory (internal)
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.0026] Loaded device plugin: NMBridgeFactory (internal)
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.0026] Loaded device plugin: NMBondFactory (internal)
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.1396] Loaded device plugin: NMWifiFactory (/usr/lib/i386-linux-gnu/NetworkManager/libnm-device-plugin-wifi.so)
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.4362] Loaded device plugin: NMWwanFactory (/usr/lib/i386-linux-gnu/NetworkManager/libnm-device-plugin-wwan.so)
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started Modem Manager.
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.5357] Loaded device plugin: NMAtmManager (/usr/lib/i386-linux-gnu/NetworkManager/libnm-device-plugin-adsl.so)
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.6322] Loaded device plugin: NMBluezManager (/usr/lib/i386-linux-gnu/NetworkManager/libnm-device-plugin-bluetooth.so)
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: nm_device_get_device_type: assertion 'NM_IS_DEVICE (self)' failed
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.6513] device (lo): link connected
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.6540] manager: (lo): new Generic device (/org/freedesktop/NetworkManager/Devices/0)
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.6589] manager: (enp2s8): new Ethernet device (/org/freedesktop/NetworkManager/Devices/1)
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.6629] keyfile: add connection in-memory (5e89cccb-0953-4464-ae79-5a4a1718d3f0,"Wired connection 1")
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.6998] settings: (enp2s8): created default wired connection 'Wired connection 1'
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.7036] device (enp2s8): state change: unmanaged -> unavailable (reason 'managed') [10 20 2]
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU kernel: [ 23.874665] IPv6: ADDRCONF(NETDEV_UP): enp2s8: link is not ready
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU kernel: [ 23.889065] IPv6: ADDRCONF(NETDEV_UP): enp2s8: link is not ready
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU kernel: [ 23.892204] e100 0000:02:08.0 enp2s8: NIC Link is Up 100 Mbps Full Duplex
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU kernel: [ 23.892967] IPv6: ADDRCONF(NETDEV_CHANGE): enp2s8: link becomes ready
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.8856] urfkill disappeared from the bus
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.8997] device (enp2s8): link connected
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.9079] ModemManager available in the bus
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.9095] ofono is now available
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <warn> [1461260893.9111] failed to enumerate oFono devices: GDBus.Errorrg.freedesktop.DBus.Error.ServiceUnknown: The name org.ofono was not provided by any .service files
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.9125] device (enp2s8): state change: unavailable -> disconnected (reason 'carrier-changed') [20 30 40]
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.9188] policy: auto-activating connection 'Wired connection 1'
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.9222] device (enp2s8): Activation: starting connection 'Wired connection 1' (5e89cccb-0953-4464-ae79-5a4a1718d3f0)
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.9242] device (enp2s8): state change: disconnected -> prepare (reason 'none') [30 40 0]
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.9254] manager: NetworkManager state is now CONNECTING
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU whoopsie[628]: [18:48:13] offline
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.9309] device (enp2s8): state change: prepare -> config (reason 'none') [40 50 0]
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.9331] device (enp2s8): state change: config -> ip-config (reason 'none') [50 70 0]
Apr 21 18:48:13 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260893.9847] dhcp4 (enp2s8): activation: beginning transaction (timeout in 45 seconds)
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Received SIGRTMIN+20 from PID 365 (plymouthd).
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU apport[587]: * Starting automatic crash report generation: apport
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU speech-dispatcher[603]: * speech-dispatcher disabled; edit /etc/default/speech-dispatcher
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started LSB: Speech Dispatcher.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Received SIGRTMIN+21 from PID 365 (plymouthd).
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU irqbalance[605]: * Starting SMP IRQ Balancer: irqbalance
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started Light Display Manager.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started LSB: Set the CPU Frequency Scaling governor to "ondemand".
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started Raise network interfaces.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Reached target Network.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260894.2679] dhcp4 (enp2s8): dhclient started with pid 745
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Starting /etc/rc.local Compatibility...
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU apport[587]: ...done.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started LSB: automatic crash report generation.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started /etc/rc.local Compatibility.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Starting Hold until boot process finishes up...
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started Hold until boot process finishes up.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started Getty on tty1.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Reached target Login Prompts.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU /usr/sbin/irqbalance: Balancing is ineffective on systems with a single cpu. Shutting down
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU irqbalance[605]: ...done.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started LSB: daemon to balance interrupts for SMP systems.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started LSB: Record successful boot for GRUB.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Reached target Multi-User System.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Reached target Graphical Interface.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Starting Update UTMP about System Runlevel Changes...
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started Stop ureadahead data collection 45s after completed startup.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started Update UTMP about System Runlevel Changes.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Startup finished in 4.400s (kernel) + 20.533s (userspace) = 24.933s.
Apr 21 18:48:14 helena-HP-530-Notebook-PC-GU327AA-ABU dhclient[745]: DHCPDISCOVER on enp2s8 to 255.255.255.255 port 67 interval 3 (xid=0x5e7e7f26)
Apr 21 18:48:15 helena-HP-530-Notebook-PC-GU327AA-ABU acpid: client connected from 757[0:0]
Apr 21 18:48:15 helena-HP-530-Notebook-PC-GU327AA-ABU acpid: 1 client rule loaded
Apr 21 18:48:15 helena-HP-530-Notebook-PC-GU327AA-ABU ModemManager[549]: <info> Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:1e.0/0000:02:08.0': not supported by any plugin
Apr 21 18:48:16 helena-HP-530-Notebook-PC-GU327AA-ABU avahi-daemon[599]: Joining mDNS multicast group on interface enp2s8.IPv6 with address fe80::c280:38f4:3a57:2faa.
Apr 21 18:48:16 helena-HP-530-Notebook-PC-GU327AA-ABU avahi-daemon[599]: New relevant interface enp2s8.IPv6 for mDNS.
Apr 21 18:48:16 helena-HP-530-Notebook-PC-GU327AA-ABU avahi-daemon[599]: Registering new address record for fe80::c280:38f4:3a57:2faa on enp2s8.*.
Apr 21 18:48:16 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Created slice User Slice of helena.
Apr 21 18:48:16 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Starting User Manager for UID 1000...
Apr 21 18:48:16 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started Session c1 of user helena.
Apr 21 18:48:16 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[806]: Reached target Paths.
Apr 21 18:48:16 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[806]: Reached target Timers.
Apr 21 18:48:16 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[806]: Reached target Sockets.
Apr 21 18:48:16 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[806]: Reached target Basic System.
Apr 21 18:48:16 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[806]: Reached target Default.
Apr 21 18:48:16 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[806]: Startup finished in 153ms.
Apr 21 18:48:16 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started User Manager for UID 1000.
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU dhclient[745]: DHCPREQUEST of 192.168.1.66 on enp2s8 to 255.255.255.255 port 67 (xid=0x267f7e5e)
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU dhclient[745]: DHCPOFFER of 192.168.1.66 from 192.168.1.254
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU dhclient[745]: DHCPACK of 192.168.1.66 from 192.168.1.254
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260897.3469] address 192.168.1.66
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260897.3477] plen 24 (255.255.255.0)
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260897.3483] gateway 192.168.1.254
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260897.3489] server identifier 192.168.1.254
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260897.3494] lease time 86399
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260897.3499] hostname 'helena-HP-530-Notebook-PC-GU327AA-ABU'
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260897.3505] nameserver '192.168.1.254'
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260897.3506] domain name 'home'
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260897.3506] dhcp4 (enp2s8): state changed unknown -> bound
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU avahi-daemon[599]: Joining mDNS multicast group on interface enp2s8.IPv4 with address 192.168.1.66.
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU avahi-daemon[599]: New relevant interface enp2s8.IPv4 for mDNS.
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU avahi-daemon[599]: Registering new address record for 192.168.1.66 on enp2s8.IPv4.
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260897.3620] device (enp2s8): state change: ip-config -> ip-check (reason 'none') [70 80 0]
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260897.3670] device (enp2s8): state change: ip-check -> secondaries (reason 'none') [80 90 0]
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260897.3699] device (enp2s8): state change: secondaries -> activated (reason 'none') [90 100 0]
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260897.3711] manager: NetworkManager state is now CONNECTED_LOCAL
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU dhclient[745]: bound to 192.168.1.66 -- renewal in 40588 seconds.
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260897.5574] manager: NetworkManager state is now CONNECTED_GLOBAL
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260897.5596] policy: set 'Wired connection 1' (enp2s8) as default for IPv4 routing and DNS
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260897.6173] DNS: starting dnsmasq...
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <warn> [1461260897.7064] dnsmasq[0x8b147d0]: dnsmasq not found on the bus. The nameserver update will be sent when dnsmasq appears
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260897.7090] dns-mgr: Writing DNS information to /sbin/resolvconf
Apr 21 18:48:17 helena-HP-530-Notebook-PC-GU327AA-ABU whoopsie[628]: [18:48:17] Cannot reach: https://daisy.ubuntu.com
Apr 21 18:48:18 helena-HP-530-Notebook-PC-GU327AA-ABU dnsmasq[826]: started, version 2.75 cache disabled
Apr 21 18:48:18 helena-HP-530-Notebook-PC-GU327AA-ABU dnsmasq[826]: compile time options: IPv6 GNU-getopt DBus i18n IDN DHCP DHCPv6 no-Lua TFTP conntrack ipset auth DNSSEC loop-detect inotify
Apr 21 18:48:18 helena-HP-530-Notebook-PC-GU327AA-ABU dnsmasq[826]: DBus support enabled: connected to system bus
Apr 21 18:48:18 helena-HP-530-Notebook-PC-GU327AA-ABU dnsmasq[826]: warning: no upstream servers configured
Apr 21 18:48:19 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260899.0801] device (enp2s8): Activation: successful, device activated.
Apr 21 18:48:19 helena-HP-530-Notebook-PC-GU327AA-ABU nm-dispatcher: req:2 'up' [enp2s8]: new request (1 scripts)
Apr 21 18:48:19 helena-HP-530-Notebook-PC-GU327AA-ABU nm-dispatcher: req:2 'up' [enp2s8]: start running ordered scripts...
Apr 21 18:48:19 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260899.0909] manager: startup complete
Apr 21 18:48:19 helena-HP-530-Notebook-PC-GU327AA-ABU whoopsie[628]: [18:48:19] The default IPv4 route is: /org/freedesktop/NetworkManager/ActiveConnection/0
Apr 21 18:48:19 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260899.1006] dnsmasq[0x8b147d0]: dnsmasq appeared as :1.23
Apr 21 18:48:19 helena-HP-530-Notebook-PC-GU327AA-ABU dnsmasq[826]: setting upstream servers from DBus
Apr 21 18:48:19 helena-HP-530-Notebook-PC-GU327AA-ABU dnsmasq[826]: using nameserver 192.168.1.254#53
Apr 21 18:48:19 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260899.1060] dns-mgr: Writing DNS information to /sbin/resolvconf
Apr 21 18:48:19 helena-HP-530-Notebook-PC-GU327AA-ABU whoopsie[628]: [18:48:19] Not a paid data plan: /org/freedesktop/NetworkManager/ActiveConnection/0
Apr 21 18:48:19 helena-HP-530-Notebook-PC-GU327AA-ABU whoopsie[628]: [18:48:19] Found usable connection: /org/freedesktop/NetworkManager/ActiveConnection/0
Apr 21 18:48:19 helena-HP-530-Notebook-PC-GU327AA-ABU whoopsie[628]: [18:48:19] online
Apr 21 18:48:21 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260901.8694] WiFi hardware radio set enabled
Apr 21 18:48:21 helena-HP-530-Notebook-PC-GU327AA-ABU NetworkManager[618]: <info> [1461260901.8695] WWAN hardware radio set enabled
Apr 21 18:48:21 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Starting Load/Save RF Kill Switch Status...
Apr 21 18:48:21 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started Load/Save RF Kill Switch Status.
Apr 21 18:48:23 helena-HP-530-Notebook-PC-GU327AA-ABU org.ayatana.bamf[1055]: initctl: Job is already running: bamfdaemon
Apr 21 18:48:23 helena-HP-530-Notebook-PC-GU327AA-ABU org.ayatana.bamf[1055]: initctl: Job is already running: bamfdaemon
Apr 21 18:48:28 helena-HP-530-Notebook-PC-GU327AA-ABU org.a11y.atspi.Registry[1192]: SpiRegistry daemon is running with well-known name - org.a11y.atspi.Registry
Apr 21 18:48:30 helena-HP-530-Notebook-PC-GU327AA-ABU dbus[550]: [system] Activating via systemd: service name='org.freedesktop.UPower' unit='upower.service'
Apr 21 18:48:30 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Starting Daemon for power management...
Apr 21 18:48:30 helena-HP-530-Notebook-PC-GU327AA-ABU org.gnome.ScreenSaver[1055]: ** (gnome-screensaver:1236): WARNING **: Couldn't get presence status: The name org.gnome.SessionManager was not provided by any .service files
Apr 21 18:48:31 helena-HP-530-Notebook-PC-GU327AA-ABU dbus[550]: [system] Successfully activated service 'org.freedesktop.UPower'
Apr 21 18:48:31 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started Daemon for power management.
Apr 21 18:48:31 helena-HP-530-Notebook-PC-GU327AA-ABU systemd-timesyncd[389]: Synchronized to time server 91.189.94.4:123 (ntp.ubuntu.com).
Apr 21 18:48:33 helena-HP-530-Notebook-PC-GU327AA-ABU gnome-session[1175]: SSH_AUTH_SOCK=/run/user/1000/keyring/ssh
Apr 21 18:48:33 helena-HP-530-Notebook-PC-GU327AA-ABU gnome-session[1175]: SSH_AUTH_SOCK=/run/user/1000/keyring/ssh
Apr 21 18:48:33 helena-HP-530-Notebook-PC-GU327AA-ABU gnome-session[1175]: SSH_AUTH_SOCK=/run/user/1000/keyring/ssh
Apr 21 18:48:34 helena-HP-530-Notebook-PC-GU327AA-ABU dbus[550]: [system] Activating via systemd: service name='org.bluez' unit='dbus-org.bluez.service'
Apr 21 18:48:34 helena-HP-530-Notebook-PC-GU327AA-ABU dbus[550]: [system] Activating via systemd: service name='org.freedesktop.ColorManager' unit='colord.service'
Apr 21 18:48:35 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Starting Manage, Install and Generate Color Profiles...
Apr 21 18:48:36 helena-HP-530-Notebook-PC-GU327AA-ABU dbus[550]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service'
Apr 21 18:48:36 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Starting RealtimeKit Scheduling Policy Service...
Apr 21 18:48:36 helena-HP-530-Notebook-PC-GU327AA-ABU dbus[550]: [system] Successfully activated service 'org.freedesktop.RealtimeKit1'
Apr 21 18:48:36 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started RealtimeKit Scheduling Policy Service.
Apr 21 18:48:36 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Successfully called chroot.
Apr 21 18:48:36 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Successfully dropped privileges.
Apr 21 18:48:36 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Successfully limited resources.
Apr 21 18:48:36 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Running.
Apr 21 18:48:36 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Watchdog thread running.
Apr 21 18:48:36 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Canary thread running.
Apr 21 18:48:36 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Successfully made thread 1340 of process 1340 (n/a) owned by '1000' high priority at nice level -11.
Apr 21 18:48:36 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Supervising 1 threads of 1 processes of 1 users.
Apr 21 18:48:36 helena-HP-530-Notebook-PC-GU327AA-ABU dbus[550]: [system] Successfully activated service 'org.freedesktop.ColorManager'
Apr 21 18:48:36 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started Manage, Install and Generate Color Profiles.
Apr 21 18:48:40 helena-HP-530-Notebook-PC-GU327AA-ABU pulseaudio[1340]: [pulseaudio] sink.c: Default and alternate sample rates are the same.
Apr 21 18:48:40 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Supervising 1 threads of 1 processes of 1 users.
Apr 21 18:48:40 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Successfully made thread 1369 of process 1340 (n/a) owned by '1000' RT at priority 5.
Apr 21 18:48:40 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Supervising 2 threads of 1 processes of 1 users.
Apr 21 18:48:40 helena-HP-530-Notebook-PC-GU327AA-ABU pulseaudio[1340]: [pulseaudio] source.c: Default and alternate sample rates are the same.
Apr 21 18:48:40 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Supervising 2 threads of 1 processes of 1 users.
Apr 21 18:48:40 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Successfully made thread 1370 of process 1340 (n/a) owned by '1000' RT at priority 5.
Apr 21 18:48:40 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Supervising 3 threads of 1 processes of 1 users.
Apr 21 18:48:41 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Successfully made thread 1375 of process 1375 (n/a) owned by '1000' high priority at nice level -11.
Apr 21 18:48:41 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Supervising 4 threads of 2 processes of 1 users.
Apr 21 18:48:41 helena-HP-530-Notebook-PC-GU327AA-ABU pulseaudio[1375]: [pulseaudio] pid.c: Daemon already running.
Apr 21 18:48:41 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Successfully made thread 1377 of process 1377 (n/a) owned by '1000' high priority at nice level -11.
Apr 21 18:48:41 helena-HP-530-Notebook-PC-GU327AA-ABU rtkit-daemon[1341]: Supervising 5 threads of 3 processes of 1 users.
Apr 21 18:48:41 helena-HP-530-Notebook-PC-GU327AA-ABU pulseaudio[1377]: [pulseaudio] pid.c: Daemon already running.
Apr 21 18:48:41 helena-HP-530-Notebook-PC-GU327AA-ABU dbus[550]: [system] Activating via systemd: service name='org.freedesktop.locale1' unit='dbus-org.freedesktop.locale1.service'
Apr 21 18:48:41 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Starting Locale Service...
Apr 21 18:48:41 helena-HP-530-Notebook-PC-GU327AA-ABU dbus[550]: [system] Successfully activated service 'org.freedesktop.locale1'
Apr 21 18:48:41 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started Locale Service.
Apr 21 18:48:42 helena-HP-530-Notebook-PC-GU327AA-ABU gnome-session[1175]: (process:1387): indicator-application-service-WARNING **: Unable to get watcher name 'org.kde.StatusNotifierWatcher'
Apr 21 18:48:42 helena-HP-530-Notebook-PC-GU327AA-ABU gnome-session[1175]: (process:1387): indicator-application-service-WARNING **: Name Lost
Apr 21 18:48:42 helena-HP-530-Notebook-PC-GU327AA-ABU gnome-session-binary[1175]: Entering running state
Apr 21 18:48:43 helena-HP-530-Notebook-PC-GU327AA-ABU gnome-session[1175]: (gnome-software:1401): Gs-WARNING **: failed to open plugin /usr/lib/gs-plugins-9/libgs_plugin_xdg_app_reviews.so: /usr/lib/gs-plugins-9/libgs_plugin_xdg_app_reviews.so: cannot open shared object file: No such file or directory
Apr 21 18:48:43 helena-HP-530-Notebook-PC-GU327AA-ABU dbus[550]: [system] Activating via systemd: service name='org.freedesktop.UDisks2' unit='udisks2.service'
Apr 21 18:48:43 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Starting Disk Manager...
Apr 21 18:48:44 helena-HP-530-Notebook-PC-GU327AA-ABU udisksd[1427]: udisks daemon version 2.1.7 starting
Apr 21 18:48:44 helena-HP-530-Notebook-PC-GU327AA-ABU dbus[550]: [system] Successfully activated service 'org.freedesktop.UDisks2'
Apr 21 18:48:44 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started Disk Manager.
Apr 21 18:48:44 helena-HP-530-Notebook-PC-GU327AA-ABU udisksd[1427]: Acquired the name org.freedesktop.UDisks2 on the system message bus
Apr 21 18:48:44 helena-HP-530-Notebook-PC-GU327AA-ABU org.gtk.vfs.AfcVolumeMonitor[1055]: Volume monitor alive
Apr 21 18:48:45 helena-HP-530-Notebook-PC-GU327AA-ABU gnome-session[1175]: (gnome-software:1401): Gs-WARNING **: Failed to create permission org.freedesktop.packagekit.trigger-offline-update: GDBus.Errorrg.freedesktop.PolicyKit1.Error.Failed: Action org.freedesktop.packagekit.trigger-offline-update is not registered
Apr 21 18:48:45 helena-HP-530-Notebook-PC-GU327AA-ABU gnome-session[1175]: (gnome-software:1401): Gs-WARNING **: Failed to create permission org.freedesktop.packagekit.trigger-offline-update: GDBus.Errorrg.freedesktop.PolicyKit1.Error.Failed: Action org.freedesktop.packagekit.trigger-offline-update is not registered
Apr 21 18:48:45 helena-HP-530-Notebook-PC-GU327AA-ABU dbus[550]: [system] Activating service name='org.freedesktop.fwupd' (using servicehelper)
Apr 21 18:48:50 helena-HP-530-Notebook-PC-GU327AA-ABU org.freedesktop.fwupd[550]: (fwupd:1459): Fu-WARNING **: Failed to coldplug: UEFI firmware updating not supported
Apr 21 18:48:50 helena-HP-530-Notebook-PC-GU327AA-ABU dbus[550]: [system] Successfully activated service 'org.freedesktop.fwupd'
Apr 21 18:48:51 helena-HP-530-Notebook-PC-GU327AA-ABU org.gnome.ScreenSaver[1055]: ** Message: Lost the name, shutting down.
Apr 21 18:48:59 helena-HP-530-Notebook-PC-GU327AA-ABU pulseaudio[1340]: [pulseaudio] bluez5-util.c: GetManagedObjects() failed: org.freedesktop.DBus.Error.TimedOut: Failed to activate service 'org.bluez': timed out
Apr 21 18:49:00 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Starting Stop ureadahead data collection...
Apr 21 18:49:00 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Started Stop ureadahead data collection.
Apr 21 18:49:00 helena-HP-530-Notebook-PC-GU327AA-ABU systemd[1]: Stopped Read required files in advance.
Apr 21 18:49:03 helena-HP-530-Notebook-PC-GU327AA-ABU org.gnome.zeitgeist.Engine[1055]: ** (zeitgeist-datahub:1601): WARNING **: zeitgeist-datahub.vala:229: Unable to get name "org.gnome.zeitgeist.datahub" on the bus!
Apr 21 18:50:54 helena-HP-530-Notebook-PC-GU327AA-ABU com.canonical.Unity.Scope.Applications[1055]: Error loading package indexes: Couldn't stat '/var/cache/software-center/xapian'
Apr 21 18:50:54 helena-HP-530-Notebook-PC-GU327AA-ABU com.canonical.Unity.Scope.Applications[1055]: (unity-scope-loader:1668): unity-applications-daemon-CRITICAL **: daemon.vala:144: Failed to load Software Center index. 'Apps Available for Download' will not be listed

Open a terminal and use command below and press enter, then post back results. We can go from there.

and

Here are the results of the first command-

00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)
00:1b.0 Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 1 (rev 01)
00:1c.1 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 2 (rev 01)
00:1d.0 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #1 (rev 01)
00:1d.7 USB controller: Intel Corporation NM10/ICH7 Family USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 01)
00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 01)
00:1f.2 SATA controller: Intel Corporation 82801GBM/GHM (ICH7-M Family) SATA Controller [AHCI mode] (rev 01)
02:06.0 CardBus bridge: ENE Technology Inc CB1410 Cardbus Controller (rev 01)
02:08.0 Ethernet controller: Intel Corporation 82562ET/EZ/GT/GZ - PRO/100 VE (LOM) Ethernet Controller Mobile (rev 01)
10:00.0 Network controller: Broadcom Corporation BCM4311 802.11b/g WLAN (rev 01)

Here is the result of the second command-

helena@helena-HP-530-Notebook-PC-GU327AA-ABU:~$ sudo lshw -C network
[sudo] password for helena:
*-network
description: Network controller
product: BCM4311 802.11b/g WLAN
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:10:00.0
version: 01
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=wl latency=0
resources: irq:17 memory:f0000000-f0003fff
*-network
description: Ethernet interface
product: 82562ET/EZ/GT/GZ - PRO/100 VE (LOM) Ethernet Controller Mobile
vendor: Intel Corporation
physical id: 8
bus info: pci@0000:02:08.0
logical name: enp2s8
version: 01
serial: 00:1b:38:8d:61:2b
size: 100Mbit/s
capacity: 100Mbit/s
width: 32 bits
clock: 33MHz
capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e100 driverversion=3.5.24-k2-NAPI duplex=full ip=192.168.1.66 latency=64 link=yes maxlatency=56 mingnt=8 multicast=yes port=MII speed=100Mbit/s
resources: irq:20 memory:f0101000-f0101fff ioport:2000(size=64)