LinuxQuestions.org
Review your favorite Linux distribution.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 12-09-2019, 01:59 AM   #1
anandsnan
LQ Newbie
 
Registered: Dec 2019
Posts: 1

Rep: Reputation: Disabled
No Sound Card found after upgrading Ubuntu


Hi,

I am using Dell Latitude E5470 and I am a ubuntu user and not a technical / Linux expert. I have upgraded my ubuntu from 19.04 to 19.10 and from then on, my audio is not working and it shows, Dummy output in the output device. I have followed some of the instructions from various forums. But, no luck. My ALSA information is available in this link http://alsa-project.org/db/?f=973aa7...3ff1eac3ba6129 . Requesting support.

Thanks.
 
Old 12-09-2019, 10:03 AM   #2
pan64
LQ Guru
 
Registered: Mar 2012
Location: Hungary
Distribution: debian/ubuntu/suse ...
Posts: 13,605

Rep: Reputation: 4361Reputation: 4361Reputation: 4361Reputation: 4361Reputation: 4361Reputation: 4361Reputation: 4361Reputation: 4361Reputation: 4361Reputation: 4361Reputation: 4361
What you wrote is more or less useless. How should I know if someone suggests you anything you have already tried that or not?
Anyway, I think the upgrade installed an additional package (timidity) which grabs the sound output, you need to uninstall it (if not needed). But it is only a wild guess.
 
Old 12-09-2019, 08:50 PM   #3
aus9
LQ 5k Club
 
Registered: Oct 2003
Location: Australia
Distribution: Mainly Debian based
Posts: 5,434

Rep: Reputation: Disabled
Hi from your alsa info

Quote:
snd_hda_intel: `1s' invalid for parameter `index'
the model number is not working...and when you look at your loaded modules you will notice that
snd_hda_intel is not under All Loaded Modules

and our refs are:
Quote:
Dell
Latitude E5470
Audio device: Intel Corporation 100 Series/C230 Series Chipset Family HD Audio Controller (rev 31)
8086:a170 (rev 31)
Subsystem: 1028:06de
I am on a diff kernel to you but me thinks yours is the last line of below command
Code:
modinfo snd_hda_intel | grep A170
alias:          pci:v00008086d0000A170sv*sd*bc*sc*i*
I can not find the model number at this stage so searching for C230 gives me
https://linustechtips.com/main/topic...nd-whatsoever/

and that user had missing firmware....so please show the results to

Code:
dmesg | grep error
dmesg | grep fw
dmesg | grep snd
that last line, for me...gives a line that shows I have a ALC887-VD and I hoping your output might reveal more.

then we can load the sound model with a model=string from
http://lxr.linux.no/#linux+v3.2.19/D...dio-Models.txt

if we don't find it....we can try some of dell models out

Last edited by aus9; 12-09-2019 at 08:53 PM.
 
Old 12-09-2019, 10:01 PM   #4
frankbell
LQ Guru
 
Registered: Jan 2006
Location: Virginia, USA
Distribution: Slackware, Ubuntu MATE, Mageia, and whatever VMs I happen to be playing with
Posts: 15,895
Blog Entries: 27

Rep: Reputation: 4672Reputation: 4672Reputation: 4672Reputation: 4672Reputation: 4672Reputation: 4672Reputation: 4672Reputation: 4672Reputation: 4672Reputation: 4672Reputation: 4672
What is the audio chipset? The command lspci issued in a terminal should reveal this information.

Also, as Ubuntu uses Pulse Audio (which rides atop ALSA), I suggest that you install the Pulse Audio Mixer (pavucontrol--it's in the repos) and check the settings with it. Then let us know what you find.
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
[SOLVED] No package 'x11' found No package 'xext' found No package 'xdamage' found No package 'xfixes' found No package 'x11-xcb' found Jigsaw Linux From Scratch 12 04-25-2019 08:33 AM
After upgrading to Debian 8, Jessie no sound, sees no sound card ? All working prior to upgrade. Spirals Debian 1 11-28-2016 06:50 AM
Lost sound when upgrading to Ubuntu 10.40, except for Ubuntu sound during start-up starsound Linux - Newbie 3 09-21-2010 06:55 PM
HDA intel Sound Card Sounds problems with intel sound card on Ubuntu zengingok Linux - Hardware 9 08-17-2007 11:52 AM
Upgrading to Badger! Can't login anymore after upgrading? BellaSha87 Ubuntu 1 12-03-2005 01:09 PM

LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie

All times are GMT -5. The time now is 05:41 AM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration