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Old 07-30-2020, 04:18 PM   #1
Billkram01@gmail.com
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no response from cursor clicks Mint


Running Cinnamon Mint 19.3, updated
Dell laptop Intel m5
Has run well for past year up to now, sudden change in response

Cursor works on touchpad &/or mouse
Today program stopped responding to touchpad left enter key and from keyboard enter key
Some response from windows key, brings up the menu, scroll works for menu items select, menu item will open with keyboard enter but not touchpad enter. Menu item does not respond to clicks

To close menu item, need to click right touchpad key, select close and click on key board enter (not with touchpad enter)

Ctrl Alt Del also works

Is this a software problem or is it a computer malfunction?
 
Old 07-30-2020, 05:18 PM   #2
cordx
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any chance you have timeshift set up so you can roll back to when things were working better?
 
Old 07-30-2020, 06:44 PM   #3
Billkram01@gmail.com
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Yes, have time shift & previous version
Problem is how to install previous version since enter clicks either don't work or access wrong response
 
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Old 07-31-2020, 06:23 AM   #4
cordx
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i have never had occasion to test it, but the timeshift documentation says you can run it from another system with timeshift installed so my thought would be to try from a live usb:
Quote:
Snapshots can be restored either from the running system (online restore) or from another system that has Timeshift installed on it (offline restore).

If the main system is not bootable, then it is possible to boot from an Ubuntu Live CD, install Timeshift on the live system, and restore a snapshot on the main system.
 
Old 07-31-2020, 07:18 AM   #5
ondoho
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Quote:
Originally Posted by Billkram View Post
Today program stopped responding to touchpad left enter key and from keyboard enter key
Some response from windows key, brings up the menu, scroll works for menu items select, menu item will open with keyboard enter but not touchpad enter. Menu item does not respond to clicks
Unclear.
1. It's called "left click", not "touchpad enter key".
2. You seem to first say that the keyboard's enter key does not work, then it does work. Please clarify.
3. Also clarify if this happens across all applications or only the mint menu.

PS: you might want to stop revealing your Email address to the world.
 
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Old 07-31-2020, 11:33 AM   #6
Billkram01@gmail.com
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Problem occurs for any function, not just menu
Left click does not work at any time
Windows key works, pulls up menu
Keyboard entry only works occasionally, will work on menu

How do I remove email?
 
Old 07-31-2020, 03:48 PM   #7
Billkram01@gmail.com
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Solved problem

Computer has a firmware bug, it is not a linux program problem
Thanks for help
Still would like to know how to erase my email signature?
 
Old 07-31-2020, 03:51 PM   #8
scasey
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Quote:
Originally Posted by Billkram01 View Post
Still would like to know how to erase my email signature?
Use the Contact Us link at the bottom of every page to request your username/memberid be changed.

Last edited by scasey; 07-31-2020 at 07:44 PM.
 
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Old 07-31-2020, 04:48 PM   #9
Billkram01@gmail.com
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Thanks, have removed email info
 
  


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