[SOLVED] No ethernet connection on Lubuntu 17.04 - message says I'm connected
Linux - NewbieThis Linux forum is for members that are new to Linux.
Just starting out and have a question?
If it is not in the man pages or the how-to's this is the place!
Notices
Welcome to LinuxQuestions.org, a friendly and active Linux Community.
You are currently viewing LQ as a guest. By joining our community you will have the ability to post topics, receive our newsletter, use the advanced search, subscribe to threads and access many other special features. Registration is quick, simple and absolutely free. Join our community today!
Note that registered members see fewer ads, and ContentLink is completely disabled once you log in.
If you have any problems with the registration process or your account login, please contact us. If you need to reset your password, click here.
Having a problem logging in? Please visit this page to clear all LQ-related cookies.
Get a virtual cloud desktop with the Linux distro that you want in less than five minutes with Shells! With over 10 pre-installed distros to choose from, the worry-free installation life is here! Whether you are a digital nomad or just looking for flexibility, Shells can put your Linux machine on the device that you want to use.
Exclusive for LQ members, get up to 45% off per month. Click here for more info.
Can you ping out? Please open a terminal post the results of...
Code:
ping google.com
Also, please post the results of these commands, as well...
Code:
lspci -nnk | grep -i net -A2
Code:
ifconfig -a
Code:
sudo lshw -C display
Code:
dmesg | grep -iC 3 "eth0"
This will give us additional information concerning your ethernet device and possibly help us find a solution to your issue. You can simply save the results to a text file and then move the file to a thumb drive. Then you can transfer the file to a computer that has an internet connection.
Disclaimer: Be careful with commands that are prefaced with "su" or "sudo." They will essentially allow root access to your system. Mistakes could possibly damage or even destroy your OS.
Regards...
Last edited by ardvark71; 06-01-2017 at 01:43 AM.
Reason: Added information.
Distribution: Debian testing/sid; OpenSuSE; Fedora; Mint
Posts: 5,524
Rep:
Have you tried using network-manager to manage your network. Also, if your connecting to a router or WAP, it will say you have a connection even if you don't have an Internet connection.
Distribution: Cinnamon Mint 20.1 (Laptop) and 20.2 (Desktop)
Posts: 1,647
Rep:
Quote:
I tethered the computer to my phone. The computer says that Wired Connection 2 is active.
So Firefox could be telling the truth; the computer is connected... To the phone. (i.e. It can "see" the modem in the phone) Perhaps it's something to do with the interconnection between computer, phone and your phone service?
I now get a message showing that (my phone) is not connected when it is connected.
When I connect the USB cable to the computer from my phone, the "Wired Connection 2" message appears.
Also, the name of my phone (Huawei) appears. Also, the word "disconnected" appears.
All this appears faint and cannot be clicked. It all vanishes when I remove the USB cable.
I downloaded exfat-utils and net-tools deb packages using another OS. I copied them into my ailing Lubuntu installation.
When I use synaptic or software manager in Lubuntu, both programs acknowledge the packages but neither program will install either of the packages.
I don't know if this is relevant, but the installer crashed when I installed Lubuntu. It was unable to install GRUB2 and the install process halted. (I boot Lubuntu with a menu entry in Mint Rosa.)
I have no idea if this is related to my two headaches with Lubuntu.
I've copied the net-tools and exfat-utils packages from Linux Mint (/var/cache/apt/archive) and I finally stumbled upon dpkg -i *.deb and installed them. I was able to run the laundry list of terminal commands suggested by Ardvark71.
I've thought of one thing that might be sabotaging my phone. I use a DSL connection, and the DSL connections seems to be used automatically, whether I connect to the land line or to the phone. The DSL is for the land line, so it works, albeit poorly. The phone doesn't connect at all.
I just tested the theory by booting a live USB. It has never had the DSL connection. Both the phone and land line showed. I disconnected the land line. It still showed I was connected to the phone. I was able to use Firefox, all sites.
You wouldn't believe what other convoluted paths I've been down.
Again, thanks for the responses.
Last edited by gunghang; 06-06-2017 at 06:33 AM.
Reason: updating
LinuxQuestions.org is looking for people interested in writing
Editorials, Articles, Reviews, and more. If you'd like to contribute
content, let us know.