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Old 12-06-2018, 09:31 PM   #1
cfli1688c1
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Registered: Oct 2018
Posts: 3

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need help with sound on zorin os 9 install on dell laptop


i have zorin os 9 install on dell latitude e5400, i am unable to get sound to work, have done this:

sudo apt-get install libsox-fmt-all faac flac paman
rm -rf ~/.config/pulse
sudo vi /etc/modprobe.d/alsa-base.conf
And add the following line at the end of the file:
options snd-hda-intel model=generic

sound still not working.
I have also installed ubuntu on the same laptop and sound is working, so i know hardware is good.

please help.
 
Old 12-07-2018, 02:00 PM   #2
jsbjsb001
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Location: Earth? I would say I hope so but I'm not so sure about that... I could just be a figment of your imagination too.
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Quote:
Originally Posted by cfli1688c1 View Post
i have zorin os 9 install on dell latitude e5400, i am unable to get sound to work, have done this:

sudo apt-get install libsox-fmt-all faac flac paman
rm -rf ~/.config/pulse
sudo vi /etc/modprobe.d/alsa-base.conf
And add the following line at the end of the file:
options snd-hda-intel model=generic

sound still not working.
I have also installed ubuntu on the same laptop and sound is working, so i know hardware is good.

please help.
Did you check if the sound is muted?

If not, type the following into a terminal window;

Code:
alsamixer
Don't run the above command as root, just run it under your normal user account. If it's muted, you'll see "MM", press F1 for help using alsamixer.
 
Old 12-11-2018, 04:10 PM   #3
cfli1688c1
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Registered: Oct 2018
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sorry for the delay, its was working, now not working, i did check the alsamixer and dont see any mute: mm
 
Old 12-11-2018, 10:25 PM   #4
frankbell
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Location: Virginia, USA
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Try booting to a Live CD of something else and testing the sound. If it doesn't work with the Live CD, it might be a hardware problem. I don't think that's likely, but it's worth ruling it out definitively and it's an easy test to do.
 
  


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