LinuxQuestions.org
Share your knowledge at the LQ Wiki.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 11-11-2017, 11:00 AM   #1
TonyWinn
LQ Newbie
 
Registered: Nov 2017
Posts: 3

Rep: Reputation: Disabled
Mouse has stopped working


I have been running Linux Mint on my Acer Aspire ES 15 for over a year and have have been very pleased with it so far. However, recently my usb mouse became intermittent and now seems to have stopped working completely. I have also tried a wireless mouse but this doesn't work either. I suspect a software fault; can you help please? I have some technical knowledge but am not highly knowledgeable in Linux.
 
Old 11-11-2017, 12:17 PM   #2
JeremyBoden
Senior Member
 
Registered: Nov 2011
Location: London, UK
Distribution: Debian
Posts: 1,536

Rep: Reputation: 312Reputation: 312Reputation: 312Reputation: 312
A wired mouse is probably more reliable. Try
Code:
lsusb | grep -i mouse
I get
Quote:
Bus 008 Device 003: ID 045e:00f6 Microsoft Corp. Comfort Optical Mouse 1000
 
1 members found this post helpful.
Old 11-11-2017, 01:22 PM   #3
AwesomeMachine
LQ Guru
 
Registered: Jan 2005
Location: USA and Italy
Distribution: Debian testing/sid; OpenSuSE; Fedora; Mint
Posts: 5,513

Rep: Reputation: 1004Reputation: 1004Reputation: 1004Reputation: 1004Reputation: 1004Reputation: 1004Reputation: 1004Reputation: 1004
Did you try cleaning out the mouse? They can get full of dust. Does the mouse work on a different computer?
 
1 members found this post helpful.
Old 11-12-2017, 03:56 PM   #4
TonyWinn
LQ Newbie
 
Registered: Nov 2017
Posts: 3

Original Poster
Rep: Reputation: Disabled
My mouse is still not working. I tried <lsusb | grep -i mouse> and got nothing back, only the $ prompt. I don't know what to do next. My usb mouse which I was working with seems to have developed a wiring fault (light flashes on/off when I wiggle the wire) so I've changed over to an Acer wireless mouse which worked when I used a couple of weeks ago but that doesn't work either. Perhaps the mouse driver has failed; how do I correct this? Getting desperate!

TonyWinn
 
Old 11-12-2017, 04:16 PM   #5
ferrari
Senior Member
 
Registered: Sep 2003
Location: Auckland, NZ
Distribution: openSUSE Leap
Posts: 3,802

Rep: Reputation: 654Reputation: 654Reputation: 654Reputation: 654Reputation: 654Reputation: 654
Staying with the Acer wireless mouse - I assume it uses a USB receiver? If so, show us
Code:
lsusb
You can also run
Code:
dmesg --follow
then unplug the receiver dongle and plug it back in again. What is captured in the dmesg output?

Last edited by ferrari; 11-12-2017 at 04:17 PM.
 
1 members found this post helpful.
Old 11-12-2017, 04:24 PM   #6
ferrari
Senior Member
 
Registered: Sep 2003
Location: Auckland, NZ
Distribution: openSUSE Leap
Posts: 3,802

Rep: Reputation: 654Reputation: 654Reputation: 654Reputation: 654Reputation: 654Reputation: 654
BTW, have you tried using alternative USB ports?
 
1 members found this post helpful.
Old 11-12-2017, 09:31 PM   #7
frankbell
LQ Guru
 
Registered: Jan 2006
Location: Virginia, USA
Distribution: Slackware, Ubuntu MATE, Mageia, and whatever VMs I happen to be playing with
Posts: 15,332
Blog Entries: 25

Rep: Reputation: 4391Reputation: 4391Reputation: 4391Reputation: 4391Reputation: 4391Reputation: 4391Reputation: 4391Reputation: 4391Reputation: 4391Reputation: 4391Reputation: 4391
The first thing to do is to determine for certain whether this a hardware or software problem. Gut instinct is not a valid test.

Get another mouse, one that you know works, and test it; maybe you could borrow one from a friend. That will tell you conclusively whether this is a hardware or software problem. For a further test, you could boot to a Live CD of something and test the mouse with it.

If the mouse is broken/worn out, no amount of mucking with software will fix it.
 
1 members found this post helpful.
Old 11-13-2017, 06:05 AM   #8
TonyWinn
LQ Newbie
 
Registered: Nov 2017
Posts: 3

Original Poster
Rep: Reputation: Disabled
Thank you all for your help.

I carried out the checks you suggested. I also borrowed my wife's trackerball which worked perfectly! I then rebooted on the original live CD (linux Mint 18 cinnamon 64bit) and the wireless mouse also worked perfectly. After removing the CD and rebooting the computer the wireless mouse worked!! I'm don't at present know how to produce the Terminal Screen shots you sent, nor how to transfer them into this type of messaging. Am I pushing things a bit by asking for help here as well (perhaps I should start a new string for this)?

Anyway, the mouse problem seems to be solved and I am extremely grateful for all your help; thanks again

TonyWinn
 
Old 11-13-2017, 07:21 AM   #9
Mill J
Member
 
Registered: Feb 2017
Location: 127.0.0.1 Sweet 127.0.0.1
Distribution: Void, MX, Haiku, Puppy and many others
Posts: 937
Blog Entries: 2

Rep: Reputation: 390Reputation: 390Reputation: 390Reputation: 390
Quote:
Originally Posted by TonyWinn View Post
I'm don't at present know how to produce the Terminal Screen shots you sent, nor how to transfer them into this type of messaging. Am I pushing things a bit by asking for help here as well (perhaps I should start a new string for this)?
No need for screenshots, just select the text in the terminal(not all terminals do this but Mint does) right-click and select copy. Than headed over here and and paste it here. if you can please use code tags

[CODE]
code here
[forward-slashCODE]

Replace forward-slash with /.

Hope this helps

Last edited by Mill J; 11-13-2017 at 07:22 AM.
 
Old 11-13-2017, 09:53 PM   #10
frankbell
LQ Guru
 
Registered: Jan 2006
Location: Virginia, USA
Distribution: Slackware, Ubuntu MATE, Mageia, and whatever VMs I happen to be playing with
Posts: 15,332
Blog Entries: 25

Rep: Reputation: 4391Reputation: 4391Reputation: 4391Reputation: 4391Reputation: 4391Reputation: 4391Reputation: 4391Reputation: 4391Reputation: 4391Reputation: 4391Reputation: 4391
Glad you got it working.

It never hurts to try a reboot!
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
Mouse stopped working danne123 Linux - Newbie 1 06-08-2009 11:35 PM
Mouse stopped working boyakasha Linux - Desktop 1 01-28-2007 11:42 PM
Mouse stopped working Oxagast Linux - Hardware 1 11-30-2006 04:06 AM
Help! My mouse JUST stopped working! face_master Linux - General 7 11-21-2006 01:34 AM
Mouse stopped working itz2000 Linux - Newbie 3 11-21-2006 01:32 AM

LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie

All times are GMT -5. The time now is 07:40 PM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration