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Old 07-29-2018, 05:17 AM   #1
byebyemrgates
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mounting removable media - multiple users

Hi there, everyone! A question form an absolute Linux newbie...
My scenario:
* Linux Mint XFCE on a PC in an office, four separate users
* Removable Media (a digital camera) is used by all users; all need to copy pictures from it to PC
Problem:
* camera was used once by user1, successfully. I suspect user1 did not unmount it after use, just unplugged
* user2 could not get camera to mount, getting message "operation already pending"
* user 1 attempted to mount again, unsuccessfully, same message
* now, no user can mount
Help?...
 
Old 07-29-2018, 06:54 AM   #2
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Have you tried turning it off and back on? Seriously, try rebooting and see if the problem persists. If it does, the user may have corrupted the camera sd card.
 
Old 08-07-2018, 01:25 AM   #3
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yea. the kernel freezes the associated table to protect it until the disk is re-inserted. but you can't (don't know how) because you changed it's state (no way from here to there).

the answer is when you plug it in it gets detected under a new device name (that's the usual way). so if i unplug a flash on /dev/sdb1 mistakenly, i plug it back in, the linux kernel and linux distro may say it's now on /dev/sdb2. your software must know to check for it (perhaps open a shell and check by hand)

it's possible you could damage your (camera, flash, whatever) by unplugging it while it's "working". so don't.

IT IS NOT A LINUX PROBLEM. the similar problem is also in Windows 10 and Apple High Sierra. (in windows you'll likely be forced to reboot, in sierra maybe not)

also don't do that with flash cards. allot of flash cards out there keep writing for possibly several seconds after being "unmounted" (the flash cards break the rules, so be careful with them)
 
Old 08-07-2018, 06:48 AM   #4
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Likely best to create a group that owns the camera mount point, & add your users to that group.
 
Old 08-07-2018, 03:30 PM   #5
byebyemrgates
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Quote:
Originally Posted by fatmac View Post
Likely best to create a group that owns the camera mount point, & add your users to that group.
This sounds like something I'd like to try. How do you change the ownership?
I tried changing the ownership of the actual disk in gui by opening file manager as root (I think...) - gksu thunar
But it did not let me change permissions or ownership - why?
 
Old 08-07-2018, 03:47 PM   #6
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Quote:
Removable Media (a digital camera)
Are you attaching the camera to the computer or removing the memory card and inserting it into a reader?
 
Old 08-07-2018, 06:49 PM   #7
byebyemrgates
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Originally Posted by michaelk View Post
Are you attaching the camera to the computer or removing the memory card and inserting it into a reader?
attaching the camera...
 
Old 08-07-2018, 08:05 PM   #8
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It depends on the make / model of camera. Some look like a mass storage device i.e. USB drive and some use the MTP protocol. With MTP typically the desktop / file browser "mounts" the camera using a virtual filesystem. With a mass storage device the desktop / file browser might automatically mount the camera but it will be somewhere maybe under /var/run and it will be owned by the current user so permissions should not be a problem.

Have you tried any of the posted suggestions?

As previously suggested the error could be due to a corrupted filesystem. I would put the memory card in a reader and see if I could still access the filesystem/pictures. The filesystem might be exFAT and therefore you might have to install the exFAT fuse filesystem before it can be mounted. Although if the filesystem is corrupted you might not be able to confirm the type.

If the card is corrupted and assuming you do not need to recovery any pictures I would put the card back in the camera and reformat it. Then check to see if it can be read again by attaching the camera to the computer.

I assume you have restarted the computer since this anomaly first occurred?
 
Old 08-08-2018, 02:57 AM   #9
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Just turn the camera off and turn it back on. If it doesn't mount, run dmesg and post the last 10 lines in quote tags.
 
Old 08-09-2018, 01:56 AM   #10
byebyemrgates
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Originally Posted by michaelk View Post
It depends on the make / model of camera. Some look like a mass storage device i.e. USB drive and some use the MTP protocol. With MTP typically the desktop / file browser "mounts" the camera using a virtual filesystem. With a mass storage device the desktop / file browser might automatically mount the camera but it will be somewhere maybe under /var/run and it will be owned by the current user so permissions should not be a problem.

Have you tried any of the posted suggestions?

....

I assume you have restarted the computer since this anomaly first occurred?
Well, here is what happens now:
1. i restarted the machine; after that, it may have been used by various users
2. a couple of days later - i logged in as user 1 (administrator); plugged in the camera; mounting frozen, with message "operation already in progress"
3. logged in as user 2 (not administrator) - this user had a message on desktop "authentification required to mount...", asking for password; entered password for administrator (actually user 1) - mounted
4. attempted to change ownership of the device and also permissions for "others" by "gksu thunar", then going to /mnt/ - bit got message "failed to change permissions of wpsettings.dat error settings permissions - read only file system"
5. dismounting while logged in as user 1 - get message "permission requierd to dismount media mounted by another user" - entered admin password - dismounted successfully.

BUT - we need all user to be able to mount/dismount without hassle

SO SHOULD I BE CHANGING OWNERSHIP OR PERMISSIONS?
IF OWNERSHIP - OF THE MEDIA ITSELF or OF THE MOUNT FOLDER?

WHY CAN'T I DO WHATEVER I WANT WHEN gksu thunar - doesn't than give me root's magic powers to do anything?
or am i mistaken?

just in case, here are the last few lines of dmesg as suggested by Awesome Machine:

4 TC=0 HOPLIMIT=1 FLOWLBL=438056 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[339226.691870] [UFW BLOCK] IN=enp3s0 OUT= MAC= SRC=fe80:0000:0000:0000:97cd:0b8a:7121:b5c4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=68250 PROTO=UDP SPT=8612 DPT=8610 LEN=24
[339230.959029] usb 2-1.2: new high-speed USB device number 13 using ehci-pci
[339231.067660] usb 2-1.2: New USB device found, idVendor=1a40, idProduct=0101
[339231.067664] usb 2-1.2: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[339231.067666] usb 2-1.2: Product: USB 2.0 Hub
[339231.068038] hub 2-1.2:1.0: USB hub found
[339231.068103] hub 2-1.2:1.0: 4 ports detected
[339231.269433] [UFW BLOCK] IN=enp3s0 OUT= MAC= SRC=fddc:ee06:6cea:a400:93ce:525f:4025:9836 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=126507 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[339231.269450] [UFW BLOCK] IN=enp3s0 OUT= MAC= SRC=fddc:ee06:6cea:a400:93ce:525f:4025:9836 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=272820 PROTO=UDP SPT=8612 DPT=8610 LEN=24
[339239.950965] usb 2-1.2: USB disconnect, device number 13
[339268.330661] usb 2-1.2: new high-speed USB device number 14 using ehci-pci
[339268.438943] usb 2-1.2: New USB device found, idVendor=1a40, idProduct=0101
[339268.438946] usb 2-1.2: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[339268.438947] usb 2-1.2: Product: USB 2.0 Hub
[339268.439199] hub 2-1.2:1.0: USB hub found
[339268.439286] hub 2-1.2:1.0: 4 ports detected
[339268.658450] [UFW BLOCK] IN=enp3s0 OUT= MAC= SRC=fddc:ee06:6cea:a400:93ce:525f:4025:9836 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=126507 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[339268.658468] [UFW BLOCK] IN=enp3s0 OUT= MAC= SRC=fddc:ee06:6cea:a400:93ce:525f:4025:9836 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=272820 PROTO=UDP SPT=8612 DPT=8610 LEN=24
Last edited by byebyemrgates; 08-09-2018 at 04:59 AM.
 
Old 08-09-2018, 03:48 AM   #11
fatmac
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Some info on creating groups to put your users into.

https://www.linux.com/learn/intro-to...s-groups-linux
https://linux.die.net/man/8/groupadd...man/8/groupadd
https://www.systutorials.com/docs/linux/man/8-groupadd/
 
Old 08-09-2018, 05:39 AM   #12
michaelk
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Post the make / model of the camera.
Quote:
[339230.959029] usb 2-1.2: new high-speed USB device number 13 using ehci-pci
[339231.067660] usb 2-1.2: New USB device found, idVendor=1a40, idProduct=0101
[339231.067664] usb 2-1.2: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[339231.067666] usb 2-1.2: Product: USB 2.0 Hub
[339231.068038] hub 2-1.2:1.0: USB hub found
[339231.068103] hub 2-1.2:1.0: 4 ports detected
The system recognizes a device as a hub but nothing about a camera. With the camera plugged in post the output of the lsusb command.
 
Old 08-09-2018, 06:59 PM   #13
byebyemrgates
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Quote:
Originally Posted by michaelk View Post
Post the make / model of the camera.

The system recognizes a device as a hub but nothing about a camera. With the camera plugged in post the output of the lsusb command.
it was plugged in into a USB hub, not plugged in directly
still problem persists
Camera:
Panasonic DMC-ZX1

~ $ lsusb
Bus 002 Device 004: ID 058f:6364 Alcor Micro Corp. AU6477 Card Reader Controller
Bus 002 Device 015: ID 04da:2372 Panasonic (Matsushita) Lumix Camera (Storage mode)
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0480:0212 Toshiba America Inc
Bus 001 Device 003: ID 046d:c517 Logitech, Inc. LX710 Cordless Desktop Laser
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

last lines of dmseg:
00:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=126507 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[401321.345133] [UFW BLOCK] IN=enp3s0 OUT= MAC= SRC=fddc:ee06:6cea:a400:93ce:525f:4025:9836 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=272820 PROTO=UDP SPT=8612 DPT=8610 LEN=24
[401321.345154] [UFW BLOCK] IN=enp3s0 OUT= MAC= SRC=fe80:0000:0000:0000:97cd:0b8a:7121:b5c4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=438056 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[401321.345175] [UFW BLOCK] IN=enp3s0 OUT= MAC= SRC=fe80:0000:0000:0000:97cd:0b8a:7121:b5c4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=68250 PROTO=UDP SPT=8612 DPT=8610 LEN=24
[401329.762460] usb 2-1.2: new high-speed USB device number 15 using ehci-pci
[401329.872622] usb 2-1.2: New USB device found, idVendor=04da, idProduct=2372
[401329.872625] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[401329.872627] usb 2-1.2: Product: DMC-ZX1
[401329.872628] usb 2-1.2: Manufacturer: Panasonic
[401329.872630] usb 2-1.2: SerialNumber: 0000000000000000001F0719000902
[401329.873118] usb-storage 2-1.2:1.0: USB Mass Storage device detected
[401329.873211] usb-storage 2-1.2:1.0: Quirks match for vid 04da pid 2372: 90
[401329.873245] scsi host6: usb-storage 2-1.2:1.0
[401330.119400] [UFW BLOCK] IN=enp3s0 OUT= MAC= SRC=fddc:ee06:6cea:a400:93ce:525f:4025:9836 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=126507 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[401330.119417] [UFW BLOCK] IN=enp3s0 OUT= MAC= SRC=fddc:ee06:6cea:a400:93ce:525f:4025:9836 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=272820 PROTO=UDP SPT=8612 DPT=8610 LEN=24
[401330.903762] scsi 6:0:0:0: Direct-Access MATSHITA DMC-ZX1 0100 PQ: 0 ANSI: 2
[401330.904837] sd 6:0:0:0: Attached scsi generic sg8 type 0
[401330.906903] sd 6:0:0:0: [sdh] Adjusting the sector count from its reported value: 15523840
[401330.906909] sd 6:0:0:0: [sdh] 15523839 512-byte logical blocks: (7.95 GB/7.40 GiB)
[401330.907555] sd 6:0:0:0: [sdh] Write Protect is on
[401330.907558] sd 6:0:0:0: [sdh] Mode Sense: 04 00 80 00
[401330.908844] sd 6:0:0:0: [sdh] No Caching mode page found
[401330.908850] sd 6:0:0:0: [sdh] Assuming drive cache: write through
[401330.913059] sd 6:0:0:0: [sdh] Adjusting the sector count from its reported value: 15523840
[401330.950596] sdh: sdh1
[401330.950600] sdh: p1 size 15515648 extends beyond EOD, enabling native capacity
[401330.951575] sd 6:0:0:0: [sdh] Adjusting the sector count from its reported value: 15523840
[401330.969702] sdh: sdh1
[401330.969704] sdh: p1 size 15515648 extends beyond EOD, truncated
[401330.970949] sd 6:0:0:0: [sdh] Adjusting the sector count from its reported value: 15523840
[401330.972550] sd 6:0:0:0: [sdh] Attached SCSI removable disk
[401456.795788] [UFW BLOCK] IN=enp3s0 OUT= MAC=44:87:fc:8d:ee:e5:dc:ee:06:6c:ea:a4:08:00 SRC=192.168.1.1 DST=192.168.1.2 LEN=329 TOS=0x00 PREC=0x00 TTL=64 ID=0 DF PROTO=UDP SPT=1900 DPT=60143 LEN=309
Last edited by byebyemrgates; 08-09-2018 at 07:03 PM.
 
Old 08-09-2018, 07:14 PM   #14
michaelk
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Quote:
Bus 002 Device 015: ID 04da:2372 Panasonic (Matsushita) Lumix Camera (Storage mode)
You didn't post the model number. While the above might imply a mass storage device I don't know if it can also be configured as a PTP device.

If the device was recognized as USB drive it didn't appear in the posted output of the dmesg command but you might not of included the appropriate lines.
 
Old 08-09-2018, 08:47 PM   #15
byebyemrgates
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Quote:
Originally Posted by michaelk View Post
You didn't post the model number. While the above might imply a mass storage device I don't know if it can also be configured as a PTP device.

If the device was recognized as USB drive it didn't appear in the posted output of the dmesg command but you might not of included the appropriate lines.
Panasonic DMC-ZX1

last lines of dmesg

:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=126507 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[408769.143980] [UFW BLOCK] IN=enp3s0 OUT= MAC= SRC=fddc:ee06:6cea:a400:93ce:525f:4025:9836 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=272820 PROTO=UDP SPT=8612 DPT=8610 LEN=24
[408769.144001] [UFW BLOCK] IN=enp3s0 OUT= MAC= SRC=fe80:0000:0000:0000:97cd:0b8a:7121:b5c4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=438056 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[408769.144022] [UFW BLOCK] IN=enp3s0 OUT= MAC= SRC=fe80:0000:0000:0000:97cd:0b8a:7121:b5c4 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=68250 PROTO=UDP SPT=8612 DPT=8610 LEN=24
[408777.821497] usb 2-1.2: new high-speed USB device number 21 using ehci-pci
[408777.931587] usb 2-1.2: New USB device found, idVendor=04da, idProduct=2372
[408777.931589] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[408777.931591] usb 2-1.2: Product: DMC-ZX1
[408777.931593] usb 2-1.2: Manufacturer: Panasonic
[408777.931595] usb 2-1.2: SerialNumber: 0000000000000000001F0719000902
[408777.931976] usb-storage 2-1.2:1.0: USB Mass Storage device detected
[408777.932058] usb-storage 2-1.2:1.0: Quirks match for vid 04da pid 2372: 90
[408777.932088] scsi host6: usb-storage 2-1.2:1.0
[408778.185050] [UFW BLOCK] IN=enp3s0 OUT= MAC= SRC=fddc:ee06:6cea:a400:93ce:525f:4025:9836 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=126507 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[408778.185075] [UFW BLOCK] IN=enp3s0 OUT= MAC= SRC=fddc:ee06:6cea:a400:93ce:525f:4025:9836 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=272820 PROTO=UDP SPT=8612 DPT=8610 LEN=24
[408778.950583] scsi 6:0:0:0: Direct-Access MATSHITA DMC-ZX1 0100 PQ: 0 ANSI: 2
[408778.950906] sd 6:0:0:0: Attached scsi generic sg8 type 0
[408778.954286] sd 6:0:0:0: [sdh] Adjusting the sector count from its reported value: 15523840
[408778.954291] sd 6:0:0:0: [sdh] 15523839 512-byte logical blocks: (7.95 GB/7.40 GiB)
[408778.955152] sd 6:0:0:0: [sdh] Write Protect is on
[408778.955155] sd 6:0:0:0: [sdh] Mode Sense: 04 00 80 00
[408778.958431] sd 6:0:0:0: [sdh] No Caching mode page found
[408778.958436] sd 6:0:0:0: [sdh] Assuming drive cache: write through
[408778.961662] sd 6:0:0:0: [sdh] Adjusting the sector count from its reported value: 15523840
[408778.997081] sdh: sdh1
[408778.997085] sdh: p1 size 15515648 extends beyond EOD, enabling native capacity
[408778.997934] sd 6:0:0:0: [sdh] Adjusting the sector count from its reported value: 15523840
[408779.015718] sdh: sdh1
[408779.015723] sdh: p1 size 15515648 extends beyond EOD, truncated
[408779.017533] sd 6:0:0:0: [sdh] Adjusting the sector count from its reported value: 15523840
[408779.019306] sd 6:0:0:0: [sdh] Attached SCSI removable disk
Last edited by byebyemrgates; 08-09-2018 at 09:00 PM.
 
  


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