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Old 01-13-2016, 07:03 AM   #1
Bromba
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Linux Mint Mate 17.3 freezes while attempting the instalation process


Good day to you

I have a problem with the installation LM Rosa - Mate 64bit.
Now on my machine is installed win7 and when I am trying to launch the Linux instalation process the system freezes just after showing the GRUB 2 where I am able to choose the which system I would like to pick up.
I was trying to instal from DVD created with ImgBurn as well as from usb flash using the Universal USB Installer. Moreover before creating the bootable disks I check the downloaded iso files by comparing the MD5 checksums to be sure that distro which I got has been downloaded with no errors.

However, I got official dvd with Rafaela sent to me from OSdisc.com and this works correctly.

I must do something wrong while preparing the bootable dvd or usb flash but I cannot find out what it could be. I will be appreciate for any clues.
Thanks
 
Old 01-13-2016, 07:42 AM   #2
beachboy2
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Bromba,

Welcome to LQ.

I recommend that you read this dual-boot article carefully:

http://www.dedoimedo.com/computers/d...7-xubuntu.html

It may be a good idea to also read the following and create a Boot-Repair Disk, in case of subsequent boot/Grub problems:

https://help.ubuntu.com/community/Boot-Repair
 
Old 01-13-2016, 07:52 AM   #3
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For hybrid images (which Mint Mate is), I prefer to use dd to create a USB. I did a dual-boot today on a Win8.1 system and it worked fine - it has been ages since I created a Linux USB image any other way.

Other than that I can't help.
 
Old 01-13-2016, 08:00 AM   #4
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With Windows, I always use Rufus to create bootable USBs - it just works...

https://rufus.akeo.ie/
 
Old 01-13-2016, 08:14 AM   #5
Bromba
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Thank you all Guys,

I will read theese articles as well as I will try dd and if let you know any of outcome of this
Dear NGIB - I forgot to mention that I tried Rufus as well on a few different usb and it did not work either.
 
Old 01-13-2016, 08:54 AM   #6
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When possible, download by torrent as it is more reliable...
 
Old 01-13-2016, 09:47 AM   #7
beachboy2
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Bromba,

I use both DVDs and USB drives for installing Linux distros.

The USB installations are faster, but you must be aware of the risks when you use the dd command, which for good reason is called the disk destroyer.

These instructions should help you to create a bootable USB drive using the dd command.

NB This method deletes all existing data present on the USB drive.

Mint 17.3 can occasionally cause problems. You may have better luck with the 17.2 version which can be downloaded from here:

http://www.linuxmint.com/edition.php?id=192

First, make sure that in the Boot Order of Startup/BIOS, USB HDD is set to boot first ahead of HDD.

Insert, then identify your USB drive by typing, one line at a time, in Terminal.
Press Enter and give your password, press Enter again.

Code:
sudo su
 
fdisk -l
This helps to identify your USB drive, which MAY be /dev/sdc1 (example only, your one may be sde1 or similar).
Please don't wipe your main drives (sda, sdb etc)!!

Then unmount the device:

Code:
umount /dev/sdc1
Next, format device to FAT32:

Code:
mkdosfs -F 32 -I /dev/sdc1
Let's assume that you have downloaded a Linux Mint 17.2 MATE 64 bit .iso to your Desktop (change to Downloads or whatever as necessary).

Code:
cd Desktop

ls
One of the listings will be:

linuxmint-17.2-mate-64bit.iso

Copy and paste this command for your particular situation.

NB Use sdc or sde, not sdc1 or sde1.


Code:
sudo dd if=/home/myusername/Desktop/linuxmint-17.2-mate-64bit.iso of=/dev/sdc oflag=direct bs=1048576

Press Enter and then wait a few minutes.

If successful, you will receive output similar to this:

928+0 records in
928+0 records out
973078528 bytes (973 MB) copied, 131.114 s, 7.4 MB/s (this took 2 minutes 11 seconds)

Job done!

Last edited by beachboy2; 01-13-2016 at 11:07 AM.
 
Old 01-13-2016, 10:48 AM   #8
Bromba
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Hello again,
here we are - the articles refer to dual mounting Linux and Windows and describes partitioning proces etc with which I am quite familiar but the problem is that I cannot reach this stage according to the instalation process. Probably I did not make myself clear,so I will try to describe step by step what is going on when i try to instal Linux Mint.
1. Downloading the iso from linuxmint.com,
2. When is on my desktop (it is iso extention but the icon is as for zip) I am checking the MD5 checksums,
3. If there is no error creating the dvd with iso using imgburn or using universal usb installer or rufus making the usb flash bootable drive - formatting on FAT 32. Still operating on win7.
4. Rebooting the machine and keep clicking on F11 - choosing the drive boot option.
5. Picking up: UFI (FAT) USB Flash drive.
6. Then shows me up the screen with the GRUB2 with options to choose the system - there is no win7 but only Linux and Linux with CSM option.
7. Selecting the Linux and pressing enter.
8. That is it - system freezes and I looking on the black screen - nothing happens at all.

So I cannot reach the point where theLinux Live shows up. That means that I can not launch the terminal or create any bootable drives under Linux.
That concerns a LinuxMint 17.3 Mate edition.
As I mentioned before I have an original dvd with LinuxMint 17.2 Cinnamon and this works fine but I would like to install Mate edition - 17.3 Rosa because I would like to put the system on NVME SSD Samsung SM951 256GB.

If above described proces of preparing the dvd with iso or usb flash (bootable) is correct that I really do not understand what is going on.
I must admit that I also was trying to instal the LinuxMint 17.2 Mate edition in the same way as above - still unsuccesful.

Maybe I need to try launch 17.2 Cinnamon on live mode and the try to create bootable usb flasch drive or dvd with 17.3 Mate edition?
What do you think?
Have you got any other ideas?
Many thanks in advance.
 
Old 01-13-2016, 11:26 AM   #9
beachboy2
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Bromba,

Is it possible to boot from a Gparted CD and tell us what existing partitions you have?

Also it would be useful to know details of the UEFI settings, boot order etc.

Is the current (installation) hard drive SSD or standard?

Dedoimedo's dual-boot guide (above) usually does the trick, but there is obviously something wrong here.

I know nothing about NVMe SSD drives, so maybe somebody else can assist.

If you can install Mint Cinnamon successfully, use this article to switch to MATE afterwards:

http://winaero.com/blog/how-to-insta...namon-edition/

Last edited by beachboy2; 01-13-2016 at 11:28 AM.
 
Old 01-13-2016, 11:30 AM   #10
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The first thing you should have provided is: what hardware. Black screens usually indicate graphics driver problems.
 
Old 01-13-2016, 11:53 AM   #11
Bromba
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Dear Beachboy2 and NGIB,
I will check GParted soonest and reply. For quick answer on yours questions please find this below.
cpu - i7 4790k, mobo - asrock extreme9, ram - savage 1866, disc with win7 samsung xp941 500gb - ssd AHCI controller. GPT partitioning. win7 installed with UEFI mode with CSM option enabled. Secure boot - disabled. Rest of UEFI settings - deafault.

NVME - non volatile memory express - is much faster read/write comparing to AHCI controller interface. When you go to advance tab in UEFI you will find storage configuration "SATA mode selection" - it can be IDE, RAID or AHCI but no NVME.
That is why the Gparted on 17.2 Cinnamon does not recognize the disk NVME (sm951 contain its own controller) but OS see the drive of NVME. However this is not a problem because newest version of GParted 0.24.0-2 amd64 recognises the NVME interface and can see the sm951. Probably this version of GPArted is enclosed with the newest LinuxMint 17.3.

I do not have HDD at all. All my machine is based on ssd. - 1,25 T.
Graphics - msi 970 GTX Nvidia.

Last edited by Bromba; 01-13-2016 at 11:56 AM.
 
Old 01-13-2016, 11:54 AM   #12
Bromba
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Upps, sorry.
Now should be ok.
Dear Beachboy2 and NGIB,
I will check GParted soonest and reply. For quick answer on yours questions please find this below.
cpu - i7 4790k, mobo - asrock extreme9, ram - savage 1866, disc with win7 samsung xp941 500gb - ssd AHCI controller. GPT partitioning. win7 installed with UEFI mode with CSM option enabled. Secure boot - disabled. Rest of UEFI settings - deafault.

NVME - non volatile memory express - is much faster read/write comparing to AHCI controller interface. When you go to advance tab in UEFI you will find storage configuration "SATA mode selection" - it can be IDE, RAID or AHCI but no NVME.
That is why the Gparted on 17.2 Cinnamon does not recognize the disk NVME (sm951 contain its own controller) but OS see the drive of NVME. However this is not a problem because newest version of GParted 0.24.0-2 amd64 recognises the NVME interface and can see the sm951. Probably this version of GPArted is enclosed with the newest LinuxMint 17.3.

I do not have HDD at all. All my machine is based on ssd. - 1,25 T.
Graphics - msi 970 GTX Nvidia.

Last edited by Bromba; 01-13-2016 at 11:56 AM.
 
Old 01-13-2016, 12:39 PM   #13
Bromba
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Hi Guys,
I have just tried to launch usb flash drive bootable with MintMate 17.3 on new laptop - Asus and do you know what? It works correctly and with no problem I reach the stage of Live mode!!!!
On my desktop there something wrong must be with the graphics drivers, mustn't it? And why it occurs with Mate edition but not Cinnamon?
Are there any suggestions?
 
Old 01-13-2016, 12:51 PM   #14
beachboy2
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Bromba,

Thanks for the updates.

Normally Cinnamon has the graphics problems (hardware acceleration) compared to MATE and Xfce.

I hope the cavalry arrives soon to assist with your problem!
 
Old 01-13-2016, 01:13 PM   #15
Bromba
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Beachboy2

I hope so

Many thanks for your efforts and time!
 
  


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