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Old 08-20-2019, 11:50 AM   #46
colorpurple21859
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rerun the code in Post #36 again and post the results
 
Old 08-20-2019, 12:13 PM   #47
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Originally Posted by colorpurple21859 View Post
rerun the code in Post #36 again and post the results
OK I had to reboot the computer so I ran #34 before #36, hopefully this was correct
I really appreciate your help
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Old 08-20-2019, 12:22 PM   #48
colorpurple21859
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for whatever reason your missing your etc directory and that is where the majority of the configuration files or kept. Do you have any backups? Unless someone knows of a way to recover/reinstall the etc directory, you will need to copy any files you want to keep out of your home directory and reinstall zorin. Maybe someone will have a better answer on how to fix this

Last edited by colorpurple21859; 08-20-2019 at 12:26 PM.
 
Old 08-20-2019, 12:42 PM   #49
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What is on the 2.7TB drive?
 
Old 08-20-2019, 12:43 PM   #50
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for whatever reason your missing your etc directory and that is where the majority of the configuration files or kept. Do you have any backups? Unless someone knows of a way to recover/reinstall the etc directory, you will need to copy any files you want to keep out of your home directory and reinstall zorin. Maybe someone will have a better answer on how to fix this
Sounds terminal....
Thanks
 
Old 08-20-2019, 12:58 PM   #51
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What is on the 2.7TB drive?
I'm glad you asked that! Its a external HDD that I keep all our media on. the subject computer is used as our media server....but I just looked at the contents and I see that I have a Zorin backup on it! This must be good news but I must confess I do not know what to do with it. But I do have it. I don't know how old it is when I checked its properties it did not list a date created.
I see now it is from June 2017

Last edited by tld6008; 08-20-2019 at 01:01 PM. Reason: add info
 
Old 08-20-2019, 03:12 PM   #52
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Does the fact that I have found a backup of my Zorin OS mean anything other that I made a backup? I can't find information regarding how to actually use it. Will it enable me to get the computer to boot again? Any hints?
 
Old 08-20-2019, 03:20 PM   #53
colorpurple21859
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I think the backup program in Zorin only backs up the home directory by default, unless you changed the default settings. You should be able to run the backup from the live usb to check it out.
 
Old 08-20-2019, 03:39 PM   #54
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I think the backup program in Zorin only backs up the home directory by default, unless you changed the default settings. You should be able to run the backup from the live usb to check it out.
I actually just did that and it does not recognize the backup file so I don't know what is going on.
Could the Home directory be causing my problems?
 
Old 08-20-2019, 03:45 PM   #55
colorpurple21859
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I don't know, I don't use the backup program enough to know.
 
Old 08-20-2019, 03:57 PM   #56
colorpurple21859
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You didn't happen to be using the mv or cp to move or copy file into or out of /etc before you started to have problems
 
Old 08-20-2019, 04:02 PM   #57
tld6008
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You didn't happen to be using the mv or cp to move or copy file into or out of /etc before you started to have problems
Up until a day or so ago I was not familiar with any of those terms. I basically use the computer like a windows machine, all GUI no terminal stuff, that is why I seem so uninformed.
 
Old 08-21-2019, 03:50 AM   #58
pan64
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just a comment: if I remember well you wanted to upgrade your Zorin. This time I would recommend you to reinstall it (but first save everything important). There is no reason to try to recover it - if you really want to upgrade.
 
Old 08-21-2019, 06:47 AM   #59
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just a comment: if I remember well you wanted to upgrade your Zorin. This time I would recommend you to reinstall it (but first save everything important). There is no reason to try to recover it - if you really want to upgrade.
Yes I had wanted to upgrade to Zorin 15 but was holding off as I had not saved some files that I had wanted to keep, basically some e-books and articles which I could find again on the internet. You suggest to save everything important, if I can't boot the old Zorin how could I save anything?

Last edited by tld6008; 08-21-2019 at 06:55 AM.
 
Old 08-21-2019, 07:07 AM   #60
colorpurple21859
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Quote:
I can't boot the old Zorin how could I save anything?
boot into the live iso from the file manager you should be able to access the zorin partition and your windows partition, copy the items you want to save and/or your home directory to your windows partition.

Last edited by colorpurple21859; 08-21-2019 at 07:09 AM.
 
  


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