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tld6008 08-15-2019 04:31 PM

Kernel Panic
 
2 Attachment(s)
Attachment 31126I have been using Zorin 9 since it became available. I have a dual boot laptop with windows 10 which I rarely use, I mainly use the computer for my PLEX media server and general web browsing, email etc. So I am not a Linux expert by any means. Anyway I went to reboot the computer yesterday and it boots to the window I have attached. I disconnected everything from the computer and tried again but it just ends up with the same display and I can't do anything with it other than power it off. The caps lock key blinks steady during this situation. Hopefully someone here can give me some assistance.
TIA

tld6008

tld6008 08-15-2019 04:55 PM

I added another pic to original message which had more text on the screen but it may be too blurry to read

zsd 08-15-2019 07:34 PM

The top of your first image shows you are having filesystem problems. Have you tried booting into a live USB distro and checking your file systems?

jpollard 08-15-2019 08:12 PM

Quote:

Originally Posted by zsd (Post 6025580)
The top of your first image shows you are having filesystem problems. Have you tried booting into a live USB distro and checking your file systems?

It also appears to indicate sda7 has failed.

colorpurple21859 08-16-2019 05:15 AM

Is zorin 9 on a separate drive from windows?

tld6008 08-16-2019 08:00 AM

Quote:

Originally Posted by zsd (Post 6025580)
The top of your first image shows you are having filesystem problems. Have you tried booting into a live USB distro and checking your file systems?

No I have not done what you referred to as I am not sure what that entails. I assume you refer to the OS on a usb drive? Would that be the copy of the OS that I created to initially load Zorin onto the computer? If so can you suggest what I would be looking for to find a problem with the file system?

Thanks

tld6008 08-16-2019 08:01 AM

Quote:

Originally Posted by jpollard (Post 6025595)
It also appears to indicate sda7 has failed.

What is sda7 and is that something that can be repaired?

tld6008 08-16-2019 08:05 AM

Quote:

Originally Posted by colorpurple21859 (Post 6025688)
Is zorin 9 on a separate drive from windows?

It is loaded onto the single hard drive in the computer which has been partitioned as recommended by the instructions to create a dual boot setup. Windows seems to work normally although I have not tried to run any diagnostic tests.

pan64 08-16-2019 08:09 AM

sda is your first hard disk (HDD or SSD) and sda7 is the partition number 7 on this device. It looks like the filesystem on that partition is corrupted (or the device itself has gone away).
You need to boot a live CD and analyze it. But it looks like you need to learn how to do it. You can use your windows and for example this link: https://tutorials.ubuntu.com/tutoria...k-on-windows#0 (you do not need to use zorin). But you can try this too: https://www.letsinstall10.com/2018/0...in-os-usb.html

colorpurple21859 08-16-2019 08:15 AM

did you happen to do a windows update just before all this happened?

tld6008 08-16-2019 08:18 AM

Quote:

Originally Posted by pan64 (Post 6025744)
sda is your first hard disk (HDD or SSD) and sda7 is the partition number 7 on this device. It looks like the filesystem on that partition is corrupted (or the device itself has gone away).
You need to boot a live CD and analyze it. But it looks like you need to learn how to do it. You can use your windows and for example this link: https://tutorials.ubuntu.com/tutoria...k-on-windows#0 (you do not need to use zorin). But you can try this too: https://www.letsinstall10.com/2018/0...in-os-usb.html

Thanks so much. I will do as you suggest today. Can you speculate if this problem is something that will likely require me to re install Zorin? I was actually planning on upgrading to the latest distro anyway.

tld6008 08-16-2019 08:20 AM

Quote:

Originally Posted by colorpurple21859 (Post 6025746)
did you happen to do a windows update just before all this happened?

No, I had not booted up windows in several months and did so only after this issue showed up just to check if it would work.

hazel 08-16-2019 08:36 AM

We can't tell if you need to reinstall until you have helped us to determine what went wrong. Usually in Linux, you do not need to reinstall a distro. Most of what goes wrong can be corrected. If you boot from your Zorin installation disc, you can run some simple checks on that sda7 partition and hopefully find out what is wrong with it. For example, if you have an ext4 filesystem (which is probably what you have there) the e2fsck command will check it for errors and correct any that it finds. This link suggests running the badblocks and smartctl commands after receiving this "unable to read itable" error.

colorpurple21859 08-16-2019 08:42 AM

boot into a live iso open a terminal post the output of
Code:

sudo fdisk -l
that is a lower case L

tld6008 08-16-2019 12:49 PM

Quote:

Originally Posted by hazel (Post 6025755)
We can't tell if you need to reinstall until you have helped us to determine what went wrong. Usually in Linux, you do not need to reinstall a distro. Most of what goes wrong can be corrected. If you boot from your Zorin installation disc, you can run some simple checks on that sda7 partition and hopefully find out what is wrong with it. For example, if you have an ext4 filesystem (which is probably what you have there) the e2fsck command will check it for errors and correct any that it finds. This link suggests running the badblocks and smartctl commands after receiving this "unable to read itable" error.

Before downloading and converting files I checked the windows side of my computer and I do have the Rufus program, and Zorin 12.1 64 bit and a Boot repair program (not windows based) I also have Zorin 12.1 on a thumb drive in a zip file. All these files are .iso files. I am thinking the one on the thumb drive must be the result of my having d-loaded the file and used Rufus to write it to the drive, if that makes sense. I don't know how to tell if it is a bootable drive but I haven't tried to use it either...yet.
I just rechecked the files the Rufus file is an .exe program


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