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Old 11-09-2007, 11:49 PM   #1
tferero
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Question k3b - will not burn cd


Hi,

I just discovered that k3b (v. 1.0 - Adept does not seem to have any later version) will not burn CDs for me at all. I am at a loss as to where to start to troubleshoot this.

When I boot fresh, I can play music CDs, but once I try to run k3b to make a data CD, it tries to burn, then fails with error code 255. After that, k3b tells me it can't detect my drive. Sometimes, the drive becomes totally disabled and I cannot even eject the CD unless I do so manually.

I am running a dell latitude C610, with kubuntu feisty. As far as I know, the CD drive is OEM. This laptop was given to me, so I have no documentation. I have not taken the drive out to see what it is, but I can do that if there isn't an easier command-line method.

I would like to be able to burn basic data CDs, so this is frustrating.

Can anyone give me any guidance as to where to start the troubleshooting?

Thanks.
 
Old 11-10-2007, 01:54 AM   #2
ciden
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Maybe it is a permissions issue. First try burning a cd as root. If it burns, then it is a permissions issue.
Try it and post the results.
 
Old 11-10-2007, 09:40 AM   #3
tferero
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Hi Ciden,

I ran k3b as root, and got this output in the console:

Code:
tferero@ubuntu:~$ sudo k3b
ERROR: Communication problem with k3b, it probably crashed.
kdecore (KAction): WARNING: KActionCollection::
KActionCollection( QObject *parent, const char *name, 
KInstance *instance )
tferero@ubuntu:~$ (K3bDevice::HalConnection) 
initializing HAL >= 0.5
Mapping udi /org/freedesktop/Hal/devices/storage_model_CD_RW_GCE_8080N to device /dev/scd0
/dev/scd0 resolved to /dev/scd0
/dev/scd0 is block device (0)
/dev/scd0 seems to be cdrom
bus: 1, id: 0, lun: 0
(K3bDevice::Device) /dev/scd0: init()
(K3bDevice::Device) /dev/scd0 feature: CD Mastering
(K3bDevice::Device) /dev/scd0 feature: CD Track At Once
(K3bDevice::Device) /dev/scd0: dataLen: 60
(K3bDevice::Device) /dev/scd0: checking for TAO
(K3bDevice::Device) /dev/scd0: checking for SAO
(K3bDevice::Device) /dev/scd0: checking for SAO_R96P
(K3bDevice::Device) /dev/scd0: checking for SAO_R96R
(K3bDevice::Device) /dev/scd0: checking for RAW_R16
(K3bDevice::Device) /dev/scd0: checking for RAW_R96P
(K3bDevice::Device) /dev/scd0: checking for RAW_R96R
(K3bDevice::DeviceManager) setting current write speed of device /dev/scd0 to 1411
/dev/scd0 resolved to /dev/scd0
(K3bDevice::DeviceManager) dev /dev/scd0 already found
(K3bDevice::DeviceManager) found config entry for devicetype: HL-DT-ST CD-RW GCE-8080N
DiskInfo:
Mediatype:       CD-R
Current Profile: CD-R
Disk state:      empty
Empty:           1
Rewritable:      0
Appendable:      0
Sessions:        0
Tracks:          0
Layers:          1
Capacity:        79:57:71 (LBA 359846) (736964608 Bytes)
Remaining size:  79:57:71 (LBA 359846) (736964608 Bytes)
Used Size:       00:00:00 (LBA 0) (0 Bytes)
(K3bDevice::Device) /dev/scd0:  Number of supported write speeds via 2A: 0
(K3bDevice::ScsiCommand) failed:
                           command:    GET PERFORMANCE (ac)
                           errorcode:  70
                           sense key:  ILLEGAL REQUEST (5)
                           asc:        20
                           ascq:       0
(K3bDevice::Device) /dev/scd0: GET PERFORMANCE length det failed.
(K3bDevice::ScsiCommand) failed:
                           command:    GET PERFORMANCE (ac)
                           errorcode:  70
                           sense key:  ILLEGAL REQUEST (5)
                           asc:        20
                           ascq:       0
(K3bDevice::Device) /dev/scd0: GET PERFORMANCE with real length 2048 failed.
Devices:
------------------------------
Blockdevice:    /dev/scd0
Generic device:
Vendor:         HL-DT-ST
Description:    CD-RW GCE-8080N
Version:        2.06
Write speed:    700
Profiles:       CD-ROM, CD-R, CD-RW
Read Cap:       CD-ROM, CD-R, CD-RW
Write Cap:      CD-R, CD-RW
Writing modes:  SAO, TAO, RAW, SAO/R96P, SAO/R96R, RAW/R16, RAW/R96P, RAW/R96R
Reader aliases: /dev/scd0
------------------------------
kdecore (KAction): WARNING: KActionCollection::operator+=(): function is severely deprecated.
kdeinit: Shutting down running client.
---------------------------------
It looks like dcopserver is already running. If you are sure
that it is not already running, remove /root/.DCOPserver_ubuntu__0
and start dcopserver again.
---------------------------------

Xlib: connection to ":0.0" refused by server
Xlib: No protocol specified

kdeinit: Can't connect to the X Server.
kdeinit: Might not terminate at end of session.
Xlib: connection to ":0.0" refused by server
Xlib: No protocol specified

kded: cannot connect to X server :0.0
DCOP aborting call from 'anonymous-5869' to 'kded'
kded: ERROR: Communication problem with kded, it probably crashed.
removing udi /org/freedesktop/Hal/devices/volume_empty_cd_r
DiskInfo:
Mediatype:       CD-R
Current Profile: CD-R
Disk state:      empty
Empty:           1
Rewritable:      0
Appendable:      0
Sessions:        0
Tracks:          0
Layers:          1
Capacity:        79:57:71 (LBA 359846) (736964608 Bytes)
Remaining size:  79:57:71 (LBA 359846) (736964608 Bytes)
Used Size:       00:00:00 (LBA 0) (0 Bytes)
(K3bDevice::Device) /dev/scd0:  Number of supported write speeds via 2A: 0
(K3bDevice::ScsiCommand) failed:
                           command:    GET PERFORMANCE (ac)
                           errorcode:  70
                           sense key:  ILLEGAL REQUEST (5)
                           asc:        20
                           ascq:       0
(K3bDevice::Device) /dev/scd0: GET PERFORMANCE length det failed.
(K3bDevice::ScsiCommand) failed:
                           command:    GET PERFORMANCE (ac)
                           errorcode:  70
                           sense key:  ILLEGAL REQUEST (5)
                           asc:        20
                           ascq:       0
(K3bDevice::Device) /dev/scd0: GET PERFORMANCE with real length 2048 failed.
adding udi   /org/freedesktop/Hal/devices/volume_empty_cd_r
(K3bDevice::DeviceManager) request for empty device!
(K3bDevice::DeviceManager) request for empty device!
(K3bDevice::DeviceManager) request for empty device!
(K3bDevice::HalConnection) lock queued for /org/freedesktop/Hal/devices/storage_model_CD_RW_GCE_8080N
(K3bDevice::HalConnection) unlock queued for /org/freedesktop/Hal/devices/storage_model_CD_RW_GCE_8080N
removing udi /org/freedesktop/Hal/devices/volume_empty_cd_r
K3b loaded, but the burn still failed. Within k3b, I got this debugging error report:
Code:
System
-----------------------
K3b Version: 1.0

KDE Version: 3.5.6
QT Version:  3.3.7
Kernel:      2.6.20-16-386
Devices
-----------------------
HL-DT-ST CD-RW GCE-8080N 2.06 (/dev/scd0, ) 
[CD-R, CD-RW, CD-ROM] [CD-ROM, CD-R, CD-RW] 
[SAO, TAO, RAW, SAO/R96P, SAO/R96R, 
RAW/R16, RAW/R96P, RAW/R96R]

K3bIsoImager
-----------------------
mkisofs print size result: 81709 (167340032 bytes)
Pipe throughput: 98304 bytes read, 97280 bytes written.

Used versions
-----------------------
mkisofs: 1.1.2
cdrecord: 1.1.2

cdrecord
-----------------------
scsidev: '/dev/scd0'
devname: '/dev/scd0'
scsibus: -2 target: -2 lun: -2
Linux sg driver version: 3.5.27
Wodim version: 1.1.2
SCSI buffer size: 64512
Beginning DMA speed test. 
Set CDR_NODMATEST environment variable if device
communication breaks or freezes 
immediately after that.
TOC Type: 3 = CD-ROM XA mode 2
Driveropts: 'burnfree'
atapi: 1
Device type    : Removable CD-ROM
Version        : 5
Response Format: 2
Capabilities   : 
Vendor_info    : 'HL-DT-ST'
Identification : 'CD-RW GCE-8080N '
Revision       : '2.06'
Device seems to be: Generic mmc CD-RW.
Current: 0x0009 (CD-R)
Profile: 0x000A (CD-RW) 
Profile: 0x0009 (CD-R) (current)
Profile: 0x0008 (CD-ROM) 
Using generic SCSI-3/mmc   CD-R/CD-RW driver (mmc_cdr).
Driver flags   : MMC-2 SWABAUDIO BURNFREE 
Supported modes: TAO PACKET SAO SAO/R96P 
SAO/R96R RAW/R16 RAW/R96P RAW/R96R
Drive buf size : 1007616 = 984 KB
FIFO size      : 12582912 = 12288 KB
/usr/bin/wodim: Cannot load media.
Track 01: data   159 MB        
Total size:      183 MB (18:09.48) = 81711 sectors
Lout start:      183 MB (18:11/36) = 81711 sectors

cdrecord command:
-----------------------
/usr/bin/wodim -v gracetime=2 
dev=/dev/scd0 speed=8 -tao driveropts=burnfree 
-overburn -multi -xa -tsize=81709s - 

mkisofs
-----------------------
81709
I: -input-charset not specified, 
using utf-8 (detected in locale settings)
Using IMG_0639B000.JPG;1 for  
Pictures/Niagara Falls, 
August, 25  2007/IMG_0639B.jpg (IMG_0639B.JPG)

mkisofs calculate size command:
-----------------------
/usr/bin/genisoimage -gui -graft-points 
-print-size -quiet 
-volid Ebooks -volset  -appid K3B 
THE CD KREATOR (C) 1998-2006 SEBASTIAN TRUEG AND THE K3B TEAM -publisher  
-preparer  -sysid LINUX 
-volset-size 1 -volset-seqno 1 
-sort /tmp/kde-root/k3bgH2TNa.tmp 
-rational-rock -hide-list /tmp/kde-root/k3bKSVEra.tmp 
-joliet -joliet-long -hide-joliet-list 
/tmp/kde-root/k3bIVGBQa.tmp -no-cache-inodes 
-full-iso9660-filenames -iso-level 2 -path-list /tmp/kde-root/k3bnAMYob.tmp 

mkisofs command:
-----------------------
/usr/bin/genisoimage -gui -graft-points -volid 
Ebooks -volset  -appid K3B THE CD KREATOR (C) 
1998-2006 SEBASTIAN TRUEG AND THE K3B TEAM -publisher  -preparer  -sysid LINUX 
-volset-size 1 -volset-seqno 1 -sort /tmp/kde-root/k3b0JPKpc.tmp -rational-rock 
-hide-list /tmp/kde-root/k3b5DzpDb.tmp -joliet 
-joliet-long -hide-joliet-list /tmp/kde-root/k3bK3xFAa.tmp 
-no-cache-inodes -full-iso9660-filenames -iso-level 2 -path-list /tmp/kde-root/k3beuHDWa.tmp
Maybe I should try installing a later version from the website? Or reinstalling this application? I have done 2 version upgrades to Feisty, so maybe something happened along the way. I never tried to burn a cd before this, so I don't know if it ever worked.

Thanks.
 
Old 11-11-2007, 12:56 AM   #4
ciden
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Well seems u should upgrade your K3B. As for the output, i m no expert, but I did get an error due to permission issues, which I thought could have been ur problem.
 
Old 11-11-2007, 10:25 AM   #5
tferero
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Just for comparison, I downloaded a trial version of Nero Linux 3. This program burned with no problems, so I know at least it is not a problem with my hardware.

I am trying to figure out the whole cdrom thing here - I have a folder: /media/cdrom, which I originally thought was the right thing to choose for backing up to cd in another program, Keep. Instead Keep just dumped the backup files in this folder. I know from the Kubuntu configuration menus that my writer drive is listed as /dev/scd0. But in Keep, I couldn't find a way to point to this.

Since I seem to have issues with my cdrom in both K3b and Keep, I suspect that I am missing some vital understanding of how linux handles these devices. Maybe if I understood that better, I could troubleshoot K3b. With Keep, I think I just don't know how to tell it to burn to cdrom. I am researching that now - probably will find out it is easy...

Much to learn - any comments welcome.
 
Old 11-11-2007, 11:37 AM   #6
ciden
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Well, I have read somewhere on this site that Dell boxes sometimes have unusual hardware. Even though the 2.6 linux kernel is a major breakthrough in hardware issues, this may be something unresolved. Since I presume that your hardware is old and out of production, i also suspect that linux may be dropping support for older hardware.
BTW I am on a 4 year old Compaq presario laptop. But I dont have any issues.
If your Nero trial version is working, just be happy about it.
 
  


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