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04-04-2017, 09:44 AM
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#1
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Member
Registered: Mar 2017
Posts: 52
Rep:
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IP Office OneX Portal
Hello All,
Currently I am trying to boot from a Ip office One x Portal disc. It will not boot automatically on three different machines that I've tried. It wont even boot if I change the boot sequence through BIOS. Any idea or thoughts on how to help would be much appreciated.
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04-04-2017, 09:56 AM
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#2
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Moderator
Registered: Mar 2011
Location: USA
Distribution: MINT Debian, Angstrom, SUSE, Ubuntu, Debian
Posts: 9,891
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IP Office One is a product if I'm not mistaken. Why would you think that a boot disk for it would work for any general computer?
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04-04-2017, 10:03 AM
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#3
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Member
Registered: Mar 2017
Posts: 52
Original Poster
Rep:
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Well,
You're right it is product of Avaya phone systems. There was a disc given to me from a manager which is supposed to work. I opened it up on a windows machine. And it is a fedora distro with the file extension of .rpm. In which, in the early stages of the PC booting the machine will not read it .
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04-04-2017, 10:10 AM
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#4
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Moderator
Registered: Mar 2011
Location: USA
Distribution: MINT Debian, Angstrom, SUSE, Ubuntu, Debian
Posts: 9,891
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Sounds like it doesn't have a bootloader. I'd also assume that it will be looking for highly specific proprietary hardware, expected to be on their product. Once again, why do you have the impression that it would work on any general PC?
If this manager gave it to you, then they should be supporting you.
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04-04-2017, 10:18 AM
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#5
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Member
Registered: Mar 2017
Posts: 52
Original Poster
Rep:
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Very true, apparently the last person that set this system up is no longer with the company and they stated that this "disc" was how she set up the whole avaya system before she left. I totally agree the management should be supporting me, but I'm the only one with a tiny bit of linux knowledge.
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04-04-2017, 10:25 AM
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#6
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Moderator
Registered: Mar 2011
Location: USA
Distribution: MINT Debian, Angstrom, SUSE, Ubuntu, Debian
Posts: 9,891
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Contact Avaya. If the system is old, it may need to be upgraded. If the system is unsupported, and they will only speak to you with support, they should consider paying for support. How much money will they be expending to have you "learn", and then possibly no longer be with the company, leaving them once again with the same problem? Also, there may or may not be manuals and other information on the web describing this phone system; such as a user's manual. If it has been password protected, you may have to re-initialize it to get rid of the password and reset it to something that is told and recorded within your company.
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04-04-2017, 10:28 AM
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#7
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Member
Registered: Mar 2017
Posts: 52
Original Poster
Rep:
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Thanks rtmistler, I appreciate the help.
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