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Old 04-29-2010, 04:05 AM   #1
Registered: May 2006
Posts: 54

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internet streaming media won't play in Firefox


On almost every website I've tried with streaming media the media will not play. I don't know if this is something to do with the proxy server I have to use or a lack of plug-ins on Firefox or something else entirely. (They're not blocked I can get them on a windows pc on the same network)

Can anyone give me some clues as to what the problem might be?
More details below.

Thanks for your time.
this one I can play from the command line with mpalyer but in a browser I get 'waiting for video' and the status bar says 'Done'
This one I have control of the player buttons but it just says 'buffering' and the status bar says 'Done'
On these two I have control of the player but the status bar says 'transfering data' then 'Done and nothing plays
This one plays! Why's it different?

Youtube plays.
BBC iplayer crashes firefox.

$ uname -a
Linux seven 2.6.31-20-generic #58-Ubuntu SMP Fri Mar 12 05:23:09 UTC 2010 i686 GNU/Linux

$ firefox -v
Mozilla Firefox 3.5.9, Copyright (c) 1998 - 2010

firefox plug-ins
DivX web player
HelixDNA: RealPlayer G2 plug-in compatible
Quicktime Plug-in 7.2.0
Shockwave Flash
VCL Multimedia plug-in
VCL Multimedia plugin (compatible; Totem)
Windows Media Player Plug-in 10 (compatible; Totem)
Xine Plugin

I have firefox set with an 'Automatic proxy configuration URL' I've tried manual as well.
Old 04-29-2010, 06:57 AM   #2
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Take a look at RestrictedFormats - Community Ubuntu Documentation -

All of the links in your post play just fine here.

Personally I would get rid of the vlc and xine plugins and get gecko-mediaplayer.

Mozilla/5.0 (X11; U; Linux i686; en-US; rv: Gecko/20100401 Firefox/3.6.3

Installed Plugins: (10)
- Default Plugin
- DivX Browser Plug-In
- Helix DNA Plugin: RealPlayer G2 Plug-In Compatible
- Java(TM) Plug-in 1.6.0_20
- mplayerplug-in is now gecko-mediaplayer
- Plug-in
- QuickTime Plug-in 7.6.4
- RealPlayer 9
- Shockwave Flash
- Windows Media Player Plug-in
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Old 04-30-2010, 04:38 AM   #3
Registered: May 2006
Posts: 54

Original Poster
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Thanks for the info. I set up my plugins the same as you have (give or take a version no.) and followed the advice on the link but still no music. Are there any other suggestions?

Having read about restricted formats in Ubuntu, and even though everything they suggested installed without a problem, I'm temped to switch to Fedora. I've used Fedora before but this is a new job and PC and I thought I'd give Ubuntu a go... it's no good if it won't play online music.
Old 05-17-2010, 03:50 AM   #4
Registered: May 2006
Posts: 54

Original Poster
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I'm still struggling with this so in the hope of inspiring some more suggestions here's more info...

If I start firefox from the command line I get this warning...

(firefox-bin:19202): Gdk-WARNING **: XID collision, trouble ahead

I get it once as I'm switching tabs and windows but when I'm on a page with a flash player I get it about 4 times/second.

On youtube I get two different players. One of them works and the other doesn't. Can anyone tell me the difference?

This one works fine (I get the play button and the download bar in line on this one)...

This one gets to two seconds and stops playing but the download continues. (The download bar runs above the play button)

I get different menus if I right click on these players but if I go to 'about flash player 10' I get the same message from both. (You have version 10,0,45,2 installed).

Any suggestions, however remote you may feel they are, will be greatly appreciated.



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