LinuxQuestions.org
Latest LQ Deal: Latest LQ Deals
Home Forums Tutorials Articles Register
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 02-01-2012, 11:19 AM   #1
thomwickes
Member
 
Registered: May 2007
Posts: 43

Rep: Reputation: 15
Internet connection terrible at home in Ubuntu 11.10 but great at work


Hi, for some reason my home wireless connection is terribly slow in Ubuntu 11.10 (works great in windows) but my work connection is still great. The security settings are definitely different on the connections - any suggestions as to how to diagnose this?
 
Old 02-01-2012, 11:34 AM   #2
taylorkh
Senior Member
 
Registered: Jul 2006
Location: North Carolina
Distribution: CentOS 6, CentOS 7 (with Mate), Ubuntu 16.04 Mate
Posts: 2,127

Rep: Reputation: 174Reputation: 174
First we need more information about your home connection. What is your home network setup? A wireless router connected to a DSL or cable modem? What speed does your ISP claim to be providing? what are you measuring (and how are you measuring)? Do you have other devices on the home network? They could be using up your bandwidth.

Give us something to work with and I am sure you will gets help in resolving the issue.

Ken
 
Old 02-01-2012, 12:58 PM   #3
thomwickes
Member
 
Registered: May 2007
Posts: 43

Original Poster
Rep: Reputation: 15
Right now, we have a ethernet cable coming from our modem into our Imac which is being used as a wireless router that our laptops connect to. It works great under windows, but under linux it feels like dial up. I'm pretty sure our connection is 12mbps, but I could check that. Is there anything I could do to find more info to give?
 
Old 02-01-2012, 01:01 PM   #4
repo
LQ 5k Club
 
Registered: May 2001
Location: Belgium
Distribution: Arch
Posts: 8,529

Rep: Reputation: 899Reputation: 899Reputation: 899Reputation: 899Reputation: 899Reputation: 899Reputation: 899
Do you use the same laptop at work?
Try to use a different DNS server (8.8.8.8) or open dns

Kind regards
 
Old 02-01-2012, 01:33 PM   #5
thomwickes
Member
 
Registered: May 2007
Posts: 43

Original Poster
Rep: Reputation: 15
Yeah, I use the same laptop for work here. How do I switch the DNS or switch to open DNS?
 
Old 02-01-2012, 01:34 PM   #6
repo
LQ 5k Club
 
Registered: May 2001
Location: Belgium
Distribution: Arch
Posts: 8,529

Rep: Reputation: 899Reputation: 899Reputation: 899Reputation: 899Reputation: 899Reputation: 899Reputation: 899
You can set it in the tool you use to make the connection (networkmanager or wicd or...)
Or make the changes directly in
Code:
/etc/resolv.conf
add
Code:
nameserver 8.8.8.8
At the top of the list
google dns
Code:
8.8.8.8
open dns
Code:
208.67.222.222
208.67.220.220
Kind regards

Last edited by repo; 02-01-2012 at 01:37 PM.
 
Old 02-01-2012, 01:38 PM   #7
SecretCode
Member
 
Registered: Apr 2011
Location: UK
Distribution: Kubuntu 11.10
Posts: 562

Rep: Reputation: 102Reputation: 102
Also, how far is the home computer from the wireless access point?

One possibility is wireless errors. Post the output of
Code:
ifconfig wlan0
iwconfig wlan0
use [code][/code] tags around the output

Last edited by SecretCode; 02-01-2012 at 01:41 PM.
 
Old 02-01-2012, 01:42 PM   #8
thomwickes
Member
 
Registered: May 2007
Posts: 43

Original Poster
Rep: Reputation: 15
At work right now but will try the above when I get home this evening - thanks so much for the help!
 
Old 02-01-2012, 01:44 PM   #9
repo
LQ 5k Club
 
Registered: May 2001
Location: Belgium
Distribution: Arch
Posts: 8,529

Rep: Reputation: 899Reputation: 899Reputation: 899Reputation: 899Reputation: 899Reputation: 899Reputation: 899
Other things to check:
proxy, firewall, disable ipv6 in firefox.

Kind regards
 
Old 02-02-2012, 09:29 PM   #10
thomwickes
Member
 
Registered: May 2007
Posts: 43

Original Poster
Rep: Reputation: 15
Ok, so here's that info:

ifconfig wlan0
wlan0 Link encap:Ethernet HWaddr 74:e5:0b:30:0e:5c
inet addr:10.0.2.12 Bcast:10.0.2.255 Mask:255.255.255.0
inet6 addr: fe80::76e5:bff:fe30:e5c/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:640 errors:0 dropped:0 overruns:0 frame:0
TX packets:767 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:528798 (528.7 KB) TX bytes:159696 (159.6 KB)


and...

iwconfig wlan0
wlan0 IEEE 802.11bgn ESSID:"Thomady"
Mode:Managed Frequency:2.462 GHz Access Point: 00:1C:B3:75:E5:BC
Bit Rate=65 Mb/s Tx-Power=14 dBm
Retry long limit:7 RTS thrff Fragment thrff
Power Managementn
Link Quality=69/70 Signal level=-41 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:92 Invalid misc:73 Missed beacon:0

---------- Post added 02-02-12 at 10:30 PM ----------

it's about 3ft away from the wireless router so don't think that's the problem
 
Old 02-03-2012, 02:42 AM   #11
SecretCode
Member
 
Registered: Apr 2011
Location: UK
Distribution: Kubuntu 11.10
Posts: 562

Rep: Reputation: 102Reputation: 102
Here is what it would have looked like if you had used code tags as I suggested ()

Code:
wlan0     IEEE 802.11bgn  ESSID:"Thomady"  
          Mode:Managed  Frequency:2.462 GHz  Access Point: 00:1C:B3:75:E5:BC   
          Bit Rate=65 Mb/s   Tx-Power=14 dBm   
          Retry  long limit:7   RTS thr:off   Fragment thr:off
          Power Management:on
          Link Quality=69/70  Signal level=-41 dBm  
          Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
          Tx excessive retries:92  Invalid misc:73   Missed beacon:0
I don't know if that excessive retries value is significant since you have such a low number of packets. It could be just a startup If you use the interface for a longer time, and the value continues to increase, I would focus on that.

Otherwise ... can you describe what about it is slow?
Is it every single transaction?
Is it when downloading files or large web pages / pages with images? That might indicate an MTU or a flow control problem
Is it when first trying to get to a site? That would indicate a DNS issue
 
Old 02-03-2012, 10:51 AM   #12
thomwickes
Member
 
Registered: May 2007
Posts: 43

Original Poster
Rep: Reputation: 15
Looks like it's every transaction. Generally when loading a webpage, it says the title in the firefox tab but the rest of the page takes a few minutes to load. When opening facebook, I get the title image at the top, but the rest of it takes a while.

When trying to reply to this post, I could read your message but the 'quick reply' box at the bottom took a little while to load
 
Old 02-03-2012, 11:46 AM   #13
repo
LQ 5k Club
 
Registered: May 2001
Location: Belgium
Distribution: Arch
Posts: 8,529

Rep: Reputation: 899Reputation: 899Reputation: 899Reputation: 899Reputation: 899Reputation: 899Reputation: 899
Did you made any changes, as suggested in the previous posts?
DNS, proxy, firewall, ipv6....

Kind regards
 
Old 02-03-2012, 01:55 PM   #14
SecretCode
Member
 
Registered: Apr 2011
Location: UK
Distribution: Kubuntu 11.10
Posts: 562

Rep: Reputation: 102Reputation: 102
When you say your work connection is fine, is this on the same laptop with the same wireless interface?
 
Old 02-03-2012, 03:35 PM   #15
thomwickes
Member
 
Registered: May 2007
Posts: 43

Original Poster
Rep: Reputation: 15
Quote:
Originally Posted by repo View Post
Did you made any changes, as suggested in the previous posts?
DNS, proxy, firewall, ipv6....

Kind regards
I haven't tried that stuff yet - will have a go tonight when I get home. Thanks
 
  


Reply



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
Help me build a great home 64-bit home Linux system walterbyrd Linux - Hardware 14 01-10-2009 08:33 PM
Terrible Latency With Internet Connection Arty Ziff Linux - Newbie 2 01-06-2009 06:08 AM
Sharing home internet connection last_soul1 Linux - Networking 2 09-08-2007 01:26 PM
Unable to use internet, but windows shares work great.. THOR_Fedora Linux - Wireless Networking 1 01-17-2006 05:18 AM
Using a notebook with an internet connection at work and at home. nidomhnail Linux - Networking 3 07-03-2003 04:26 PM

LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie

All times are GMT -5. The time now is 09:35 PM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Open Source Consulting | Domain Registration