Hey everyone!
I've been having a problem getting a reliable internet connection with my Archtek 5634BTV having a TI chipset. When I get a connection, it usually lasts for a few minutes and then my throughput stops, but when I lift the receiver, I still hear the modem noise. It seems that I usually get a connection that works like this, but then sometimes I can't get any connection at all. I'm currently having this problem using Redhat 9, but I've had exactly the same problem with Debian and FreeBSD. I'm pretty sure it's not a PPP configuration problem or an ISP problem because my brother gets a connection just fine with the same distrobution, the same setup, and the same ISP. Any help you can give will definitely be appreciated, and if you need any more information please let me know.
Thanks!

Hi,

Not sure if you live w/your brother in the same house right now...

Your modem could be bad or you could have a bad phone line as well. Guessing it's prob not the ISP.


Tammy

We are in the same house. My suspicion has been that the modem was the problem for a while now, but I still want to make sure that I'm not doing anything wrong. In case it is the modem, which replacement do you recommend? Internal or external? Model?

Unfortunatly I don't know anything about modem specifics.

I work for an overseas ISP. At the moment we only offer dialup and the #1 complaint is how its *our* fault that the customers get disconnected so frequently when in actuality that's the farthest from the truth. One reason your brother connects well and you don't is that one type of modem might be more compatable with the ISP Server's modem than others. Someone help me out here...I don't mean brand names per se, but I guess there names for different types of modems - an older type and a newer (not v90 vs. 56K either)

sigh. My limited knowledge would have you look up your brother's modem in his Linux "Device Manager" area and buy that same type since you say he can stay connected w/no probs.

Sorry I can't be more specific - I'm still learning Hopefully someone can help me expand on this issue.


Tammy

I would suspect a bad modem...try using a good, "quality" modem, not one of those "WinModems" either. It needs to be a hardware modem not a software modem. I always use a US Robotics modem and it does not matter if it is an external or internal...just depends on preference.

Good luck!

From a lot of the threads that I've read, external seems to be the way to go.

In fact if something like the US robotics will provide an ethernet connection, it would be an improvement. Because if you then got your hands on a dsl/cable connection I would have thought that it would be just a case of plugging them in, instead of the dialup version, some minor config and "bingo" i.e. it would increase your future options.

Just a suggestion.

regards

John

The reason I use dial-up is that I happen to have a really good free ISP I'm not considering switching. I wanted to know if people suggested internal or external because I've heard that external is a little bit slower (although probably not slow enough to cause me any trouble), but I know that if I go with external I get the neat lights and gauranteed Linux compatability I've been thinking of external mostly for the purpose of novelty though