Installled 3rd party script need help with php error code
 

I installed third party script on dedicated server from godaddy. this is an unassisted server and our tech guy is awol so I am trying to make it work. Very little help from 3rd party. I installed and think I have most issues corrected but when I run index.php I get the following error, "Fatal error: Call to undefined function mb_convert_encoding() in /home/realdeal/public_html/functions/include/function/utility.php on line 0". The "support" at the script provider sent me "Open php.ini and uncomment line "extension=php_mbstring.so" - Check your php extension directory to find php_mbstring.EXTENSION file - Restart your server." I went to the php.ini file and the line is already uncommented although it is not exactly as they stated and I am unsure what extention to look for.

Thanks

Hi and welcome to LQ,

You need to install the php-mbstring package. Use the package manager of the distro running on the server to install it

Regards

thanks bathory
 

thanks, i thought i did this correctly. How do I check this? could it have something to do with my php.ini file?

Hi,

I guess the installer has taken care of php.ini
To check it, you can create a php page to parse phpinfo():
and look in the mbstring part of the output

Regards