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Old 11-20-2016, 03:50 PM   #1
geronimo48
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Installed Ubuntu 16.04 LTS for the first time on my laptop and the touchpad does not work


Hello,

I installed Ubuntu 16.04 LTS on my i7 Acer laptop last Friday. The touchpad does not allow me to scroll. It recognizes (albeit limited) clicking.

It worked a couple of times on startup and then quickly stopped working. I have tried editing the GRUB file and including the i8402 command in various iterations that I found on the web. I am stumped. I tried several other flavors of Linux live so that I would not have to reinstall anything and the darn touchpad does not work on anything.

I have an Elantech touchpad. The last time I checked, the system does recognize the touchpad.

Would any of you have any suggestions. I really like the option of using Linux and I welcome any suggestions.

After a horrible Windows experience I am looking for options.

Thanks!
 
Old 11-20-2016, 05:00 PM   #2
rokytnji
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Not sure which thread they are going to keep open.

Got a make and model laptop specs/review link and a kernel version on that Ubuntu install? In other words. What kernel are you running. What desktop environment. Is this a full install <internal hard drive/dualbooter? > or a live session or a persistent usb session?

http://www.linuxquestions.org/linux/...Ask_a_Question

Last edited by rokytnji; 11-20-2016 at 05:02 PM.
 
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Old 11-20-2016, 05:12 PM   #3
TB0ne
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Well..this is #4 by the OP...same thread.
 
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Old 11-20-2016, 06:36 PM   #4
geronimo48
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Hello rokytnji,

I installed it on an ACER V3-575t-7008, which has an i7 processor and integrated Intel video card. From what I can tell, it has an Elantech touchpad.

The Ubuntu kernel is 4.4.0-47-generic. I found this on my terminal by typing "uname -r".

It's a full install on the hard drive and not dual boot. As to the environment, I have not installed a shell. It's the environment that comes with the original distribution of Ubuntu.

The touchpad has allowed me to scroll on a few occasions upon boot up, but it only lasted for a few minutes or seconds. When it did work, it was really smooth. The touchpad seems to work for the click function, but I cannot scroll with it.

Reviews with specs:

http://techforpennies.com/acer-aspir...laptop-review/

http://www.techieknows.com/acer-aspi...t-7008-review/

I truly appreciate all of your assistance. Sorry for the multiple posts.

jgc
 
Old 11-20-2016, 07:15 PM   #5
rokytnji
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Now that I know what type of laptop.

Here is hopefully a thread in this list of threads on your laptop that will supply a solution.

Link

Link2

Link3

Good luck with it.

Last edited by rokytnji; 11-20-2016 at 07:19 PM.
 
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Old 11-21-2016, 01:11 AM   #6
geronimo48
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I resolved the problem. I went into the Bios and changed the mouse from advanced to basic. Simple solution, but it took me a ton of time. However, I really like how smooth the laptop works with ubuntu!

Thanks for your help!
 
Old 11-21-2016, 02:15 AM   #7
ardvark71
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Quote:
Originally Posted by geronimo48 View Post
I resolved the problem. I went into the Bios and changed the mouse from advanced to basic. Simple solution, but it took me a ton of time.
Hi...

Glad you were able to resolve the issue. If you would, please mark this thread as "SOLVED" by clicking on "thread Tools" directly above your initial post. Thanks!

Regards...
 
Old 11-21-2016, 08:10 PM   #8
geronimo48
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Before I close the thread I'd like to click on the add to rep for the person who helped me, but I cannot find the button.

Thanks,
 
Old 11-21-2016, 08:33 PM   #9
ardvark71
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Quote:
Originally Posted by geronimo48 View Post
Before I close the thread I'd like to click on the add to rep for the person who helped me, but I cannot find the button.
Hi...

At the bottom right of the post (of the person who helped you,) you should see a sentence that says: "Did you find this post helpful?" Click on the "Yes" directly to the right of that sentence. That will add one point to the person's "reputation." If you would like to add more points, click on the icon that looks like a pair of scales or a snowflake on the bottom left, next to the penguin.

Regards...
 
  


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