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Old 08-13-2017, 02:40 PM   #16
ferrari
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Quote:
Can't download scangear mp All the ones for linux say 3.20-1-deb. tar-gz is not a debian package.
It's an archive package containing the install script and Debian packages. It gets downloaded first then you extract it, either by fight clicking on the file and selecting 'Extract here', or from a terminal change to the directory where the archive file located then do something like

Code:
tar -xzvf file-name.deb.tar.gz file-name.deb
and install with
Code:
sudo dpkg -i file-name.deb
 
Old 08-13-2017, 02:41 PM   #17
ferrari
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Quote:
Trying to download open office to see if that will work.
That won't fix your scanning problem at all.
 
Old 08-14-2017, 07:44 AM   #18
Fred33435
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How can I run commands in root? Can't get open office to install. Been at these problems since April.
 
Old 08-14-2017, 10:12 AM   #19
allend
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This question from post#2 is still relevant. You show as Ubuntu, but maybe that means diddly-squat.
Quote:
More information would be helpful.

What distro/version?
 
Old 08-14-2017, 06:02 PM   #20
Fred33435
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Tried simple scan, xscan,sanepygtx and gsacanpdf. All say same thing no scanner Chonnected. Checked printer settings and correct printer connected.
 
Old 08-14-2017, 07:46 PM   #21
ferrari
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No, you need to install the proprietary driver package as already explained. It's not SANE compatible, so the normal SANE scannining apps can't be used with it. Instead it comes with it's own dedicated scangearmp application. If you want help, you need to answer questions and provide requested info, otherwise you'll go round in circles on this.
 
Old 08-16-2017, 02:38 PM   #22
Fred33435
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After I did the suggestions in the terminal, it would not print at all. Removed the printer restarted computer, does not see printer. Thanks for all of the ideas.
 
Old 08-16-2017, 08:21 PM   #23
ferrari
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Hard to tell what you did without being over your shoulder.

1) Please tell us the distro and version (as already requested).

2) What is reported by the following command (with printer attached and turned on)?
Code:
lpstat -t
Code:
/usr/lib/cups/backend/usb
 
Old 08-16-2017, 09:44 PM   #24
Fred33435
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I returned the printer scanner. Because it won't even print from libre now. I have no idea what distro is. I preferred linux, because I was able to do what I want, windows will not. I intend to work on getting 14.04 installed. I had 14.04 before & worked great. If not I will go back to windows. Thank all of you who have tried to help. Linux is/was a great program. Thanks
 
Old 08-16-2017, 10:59 PM   #25
ferrari
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I'm not surprised about the result quite frankly. :/
 
  


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