[SOLVED] In desperate need of help solving frequent Fedora 25 freezes on Lenovo X1 Carbon 4th Gen.
Linux - NewbieThis Linux forum is for members that are new to Linux.
Just starting out and have a question?
If it is not in the man pages or the how-to's this is the place!
Notices
Welcome to LinuxQuestions.org, a friendly and active Linux Community.
You are currently viewing LQ as a guest. By joining our community you will have the ability to post topics, receive our newsletter, use the advanced search, subscribe to threads and access many other special features. Registration is quick, simple and absolutely free. Join our community today!
Note that registered members see fewer ads, and ContentLink is completely disabled once you log in.
If you have any problems with the registration process or your account login, please contact us. If you need to reset your password, click here.
Having a problem logging in? Please visit this page to clear all LQ-related cookies.
Get a virtual cloud desktop with the Linux distro that you want in less than five minutes with Shells! With over 10 pre-installed distros to choose from, the worry-free installation life is here! Whether you are a digital nomad or just looking for flexibility, Shells can put your Linux machine on the device that you want to use.
Exclusive for LQ members, get up to 45% off per month. Click here for more info.
In desperate need of help solving frequent Fedora 25 freezes on Lenovo X1 Carbon 4th Gen.
Hi, I am having the worst time of any Linux installations on my Lenovo X1 Carbon 4th Gen. The problems:
The screensaver screen freezes (unresponsive). This occurs every other day
The active screen freezes (unresponsive). This occurs every week or two
The computer fails to wake from sleep. This happens every third time or so.
The messages log intermittently logs. Ctrl-Alt F1/F2 hardly works, and no other escape key works. I can't think of anything that I am doing to set this off. I really appreciate any help troubleshooting this. It is making my system virtually unusable, and I am losing so much information each freeze. By way of background:
Code:
[user@localhost log]$ lspci | grep VGA ; lsmod | grep "kms\|drm" ; find /dev -group video ; \
> cat /proc/cmdline ; find /etc/modprobe.d/; cat /etc/modprobe.d/*kms* ; \
> ls /etc/X11/xorg.conf ; glxinfo | grep -i "vendor\|rendering" ; \
> grep LoadModule /var/log/Xorg.0.log
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 520 (rev 07)
00:13.0 Non-VGA unclassified device: Intel Corporation Device 9d35 (rev 21)
drm_kms_helper 151552 1 i915
drm 344064 6 i915,drm_kms_helper
/dev/video0
/dev/fb0
/dev/dri/card0
/dev/dri/renderD128
/dev/dri/controlD64
BOOT_IMAGE=/vmlinuz-4.8.15-300.fc25.x86_64 root=/dev/mapper/fedora-root ro rd.lvm.lv=fedora/root rd.lvm.lv=fedora/swap rhgb quiet LANG=en_US.UTF-8
/etc/modprobe.d/
/etc/modprobe.d/lockd.conf
/etc/modprobe.d/kvm.conf
cat: '/etc/modprobe.d/*kms*': No such file or directory
ls: cannot access '/etc/X11/xorg.conf': No such file or directory
direct rendering: Yes
server glx vendor string: SGI
client glx vendor string: Mesa Project and SGI
Vendor: Intel Open Source Technology Center (0x8086)
OpenGL vendor string: Intel Open Source Technology Center
[ 7.561] (II) LoadModule: "glx"
[ 7.572] (II) LoadModule: "intel"
[ 7.574] (II) LoadModule: "modesetting"
[ 7.575] (II) LoadModule: "fbdev"
[ 7.575] (II) LoadModule: "vesa"
[ 7.693] (II) LoadModule: "fbdevhw"
[ 7.696] (II) LoadModule: "glamoregl"
[ 7.766] (II) LoadModule: "fb"
[ 8.043] (II) LoadModule: "libinput"
Linux localhost.localdomain 4.8.15-300.fc25.x86_64
Please, I immensely appreciate any help on this. It's making my computer virtually unusable, since I lose so much information each time I have one of these freezes.
Distribution: Debian testing/sid; OpenSuSE; Fedora; Mint
Posts: 5,524
Rep:
I second sag47's opinion. Sometimes a lot of dust can build up in the fan. Memory is always a good candidate for random hardware failures. Sometimes just reseating the memory works wonders. You can try running mprime. If it fails it will fail quickly. Failure indicates bad hardware.
Sadly, this is a known issue with your computer model. (Google "Lenovo X1 Carbon freezes" to see that you are not the only user having this exact issue.)
Lenovo is attempting to assist the affected users with BIOS updates, so try visiting support.lenovo.com and make sure you have the latest. Good luck!
Hey guys, thank you so much for looking at this and giving me your thoughts, I really appreciate it. I did check and saw some X1s had some similarly described issues. I thought that what I'll do is approach this part by part. First, a memory, CPU, and board test showed everything looked ok. Today I have taken the second step, updating the BIOS. I will wait and see what impact this has over the next days, if any. My CPU temp changes and I get thermal warnings in my logs, but this doesn't always happen around the time of a freeze.
The last 2 computers I swore I'd never buy a Lenovo again, so I don't know what this says about me...
I'll followup in the next days with an update. Again, thanks for the quick responses and willingness to help!
If it helps, I have a 3rd gen X1 carbon that's been running OpenSUSE Tumbleweed since I got it about 18 months ago. It's on 24/7 except for brief moments when traveling or similar, and it never has issues. I also have a T420S and T440 that both run Linux without any major issues. They all have little hiccups, for example my X1 had an issue where electrical activity in the screen would trigger taps/movement on the trackpad when the lid was closed, I had to make an ACPI rule to shut off the trackpad when the lid is shut to fix it. The T420S had an issue with the fan speed controller, OpenSUSE would never ramp the fan speed up enough, and under heavy load it would overheat and lock up. I had to make my own fan speed controller daemon which fixed the problem.
I've found Lenovo's professional line to be very solid, and the X1 Carbon is the best laptop I've ever had, hands down.
Last edited by suicidaleggroll; 12-30-2016 at 12:42 PM.
I wanted to provide a brief update. I did the first step of updating the bios. I've had the computer on since I believe Dec. 30th, and have put it to sleep about 5 times or more. So far, I have had no crashes or freezes. I'm cautiously optimistic that this has solved the problem! I will followup again in another week and close out as resolved if still does not freeze the system.
Thanks a ton again everyone for your feedback and opinions, I truly appreciate it.
Ok, no freezes, no video related crashes, I think the BIOS update fixed the problem. Of course, you know once I mark this as solved I'll have a problem....
But in all seriousness, I think this is now solved. Thank you all so much for your feedback and advice, I truly appreciate. I now have a fully-functioning computer!
LinuxQuestions.org is looking for people interested in writing
Editorials, Articles, Reviews, and more. If you'd like to contribute
content, let us know.