LinuxQuestions.org
Share your knowledge at the LQ Wiki.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 12-27-2016, 12:00 AM   #1
ziphem
Member
 
Registered: Feb 2004
Location: US / EU
Distribution: Fedora 31
Posts: 206

Rep: Reputation: 19
In desperate need of help solving frequent Fedora 25 freezes on Lenovo X1 Carbon 4th Gen.


Hi, I am having the worst time of any Linux installations on my Lenovo X1 Carbon 4th Gen. The problems:
  • The screensaver screen freezes (unresponsive). This occurs every other day
  • The active screen freezes (unresponsive). This occurs every week or two
  • The computer fails to wake from sleep. This happens every third time or so.

The messages log intermittently logs. Ctrl-Alt F1/F2 hardly works, and no other escape key works. I can't think of anything that I am doing to set this off. I really appreciate any help troubleshooting this. It is making my system virtually unusable, and I am losing so much information each freeze. By way of background:

Code:
[user@localhost log]$ lspci | grep VGA ; lsmod | grep "kms\|drm" ; find /dev -group video ; \
> cat /proc/cmdline ; find /etc/modprobe.d/; cat /etc/modprobe.d/*kms* ; \
> ls /etc/X11/xorg.conf ; glxinfo | grep -i "vendor\|rendering" ; \
> grep LoadModule /var/log/Xorg.0.log
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 520 (rev 07)
00:13.0 Non-VGA unclassified device: Intel Corporation Device 9d35 (rev 21)
drm_kms_helper        151552  1 i915
drm                   344064  6 i915,drm_kms_helper
/dev/video0
/dev/fb0
/dev/dri/card0
/dev/dri/renderD128
/dev/dri/controlD64
BOOT_IMAGE=/vmlinuz-4.8.15-300.fc25.x86_64 root=/dev/mapper/fedora-root ro rd.lvm.lv=fedora/root rd.lvm.lv=fedora/swap rhgb quiet LANG=en_US.UTF-8
/etc/modprobe.d/
/etc/modprobe.d/lockd.conf
/etc/modprobe.d/kvm.conf
cat: '/etc/modprobe.d/*kms*': No such file or directory
ls: cannot access '/etc/X11/xorg.conf': No such file or directory
direct rendering: Yes
server glx vendor string: SGI
client glx vendor string: Mesa Project and SGI
    Vendor: Intel Open Source Technology Center (0x8086)
OpenGL vendor string: Intel Open Source Technology Center
[     7.561] (II) LoadModule: "glx"
[     7.572] (II) LoadModule: "intel"
[     7.574] (II) LoadModule: "modesetting"
[     7.575] (II) LoadModule: "fbdev"
[     7.575] (II) LoadModule: "vesa"
[     7.693] (II) LoadModule: "fbdevhw"
[     7.696] (II) LoadModule: "glamoregl"
[     7.766] (II) LoadModule: "fb"
[     8.043] (II) LoadModule: "libinput"
Linux localhost.localdomain 4.8.15-300.fc25.x86_64

I am also considering following some of the configurations in https://wiki.archlinux.org/index.php/intel_graphics , but don't want to create any issues.

Please, I immensely appreciate any help on this. It's making my computer virtually unusable, since I lose so much information each time I have one of these freezes.

Thank you so much.

Last edited by ziphem; 12-27-2016 at 12:03 AM.
 
Old 12-27-2016, 12:13 AM   #2
sag47
Senior Member
 
Registered: Sep 2009
Location: Raleigh, NC
Distribution: Kubuntu x64, Raspbian, CentOS
Posts: 1,861
Blog Entries: 36

Rep: Reputation: 459Reputation: 459Reputation: 459Reputation: 459Reputation: 459
Sounds like a hardware issue. Have you ran a memory test? i.e. memfree86? Most likely you have bad memory and simply need to replace it.

Last edited by sag47; 12-27-2016 at 12:16 AM.
 
Old 12-27-2016, 02:19 AM   #3
AwesomeMachine
LQ Guru
 
Registered: Jan 2005
Location: USA and Italy
Distribution: Debian testing/sid; OpenSuSE; Fedora; Mint
Posts: 5,513

Rep: Reputation: 1010Reputation: 1010Reputation: 1010Reputation: 1010Reputation: 1010Reputation: 1010Reputation: 1010Reputation: 1010
I second sag47's opinion. Sometimes a lot of dust can build up in the fan. Memory is always a good candidate for random hardware failures. Sometimes just reseating the memory works wonders. You can try running mprime. If it fails it will fail quickly. Failure indicates bad hardware.
 
Old 12-27-2016, 06:57 AM   #4
snowday
Senior Member
 
Registered: Feb 2009
Posts: 4,667

Rep: Reputation: 1409Reputation: 1409Reputation: 1409Reputation: 1409Reputation: 1409Reputation: 1409Reputation: 1409Reputation: 1409Reputation: 1409Reputation: 1409
Sadly, this is a known issue with your computer model. (Google "Lenovo X1 Carbon freezes" to see that you are not the only user having this exact issue.)

Lenovo is attempting to assist the affected users with BIOS updates, so try visiting support.lenovo.com and make sure you have the latest. Good luck!

Last edited by snowday; 12-27-2016 at 06:58 AM.
 
2 members found this post helpful.
Old 12-28-2016, 02:51 PM   #5
suicidaleggroll
LQ Guru
 
Registered: Nov 2010
Location: Colorado
Distribution: OpenSUSE, CentOS
Posts: 5,573

Rep: Reputation: 2138Reputation: 2138Reputation: 2138Reputation: 2138Reputation: 2138Reputation: 2138Reputation: 2138Reputation: 2138Reputation: 2138Reputation: 2138Reputation: 2138
Have you verified Fedora is controlling the CPU fan properly? I would install/check a system health monitor and see what the temperatures look like.
 
Old 12-30-2016, 12:23 PM   #6
ziphem
Member
 
Registered: Feb 2004
Location: US / EU
Distribution: Fedora 31
Posts: 206

Original Poster
Rep: Reputation: 19
Hey guys, thank you so much for looking at this and giving me your thoughts, I really appreciate it. I did check and saw some X1s had some similarly described issues. I thought that what I'll do is approach this part by part. First, a memory, CPU, and board test showed everything looked ok. Today I have taken the second step, updating the BIOS. I will wait and see what impact this has over the next days, if any. My CPU temp changes and I get thermal warnings in my logs, but this doesn't always happen around the time of a freeze.

The last 2 computers I swore I'd never buy a Lenovo again, so I don't know what this says about me...

I'll followup in the next days with an update. Again, thanks for the quick responses and willingness to help!
 
Old 12-30-2016, 12:41 PM   #7
suicidaleggroll
LQ Guru
 
Registered: Nov 2010
Location: Colorado
Distribution: OpenSUSE, CentOS
Posts: 5,573

Rep: Reputation: 2138Reputation: 2138Reputation: 2138Reputation: 2138Reputation: 2138Reputation: 2138Reputation: 2138Reputation: 2138Reputation: 2138Reputation: 2138Reputation: 2138
If it helps, I have a 3rd gen X1 carbon that's been running OpenSUSE Tumbleweed since I got it about 18 months ago. It's on 24/7 except for brief moments when traveling or similar, and it never has issues. I also have a T420S and T440 that both run Linux without any major issues. They all have little hiccups, for example my X1 had an issue where electrical activity in the screen would trigger taps/movement on the trackpad when the lid was closed, I had to make an ACPI rule to shut off the trackpad when the lid is shut to fix it. The T420S had an issue with the fan speed controller, OpenSUSE would never ramp the fan speed up enough, and under heavy load it would overheat and lock up. I had to make my own fan speed controller daemon which fixed the problem.

I've found Lenovo's professional line to be very solid, and the X1 Carbon is the best laptop I've ever had, hands down.

Last edited by suicidaleggroll; 12-30-2016 at 12:42 PM.
 
Old 01-05-2017, 12:53 AM   #8
ziphem
Member
 
Registered: Feb 2004
Location: US / EU
Distribution: Fedora 31
Posts: 206

Original Poster
Rep: Reputation: 19
I wanted to provide a brief update. I did the first step of updating the bios. I've had the computer on since I believe Dec. 30th, and have put it to sleep about 5 times or more. So far, I have had no crashes or freezes. I'm cautiously optimistic that this has solved the problem! I will followup again in another week and close out as resolved if still does not freeze the system.

Thanks a ton again everyone for your feedback and opinions, I truly appreciate it.
 
1 members found this post helpful.
Old 01-08-2017, 05:16 PM   #9
ziphem
Member
 
Registered: Feb 2004
Location: US / EU
Distribution: Fedora 31
Posts: 206

Original Poster
Rep: Reputation: 19
Ok, no freezes, no video related crashes, I think the BIOS update fixed the problem. Of course, you know once I mark this as solved I'll have a problem....

But in all seriousness, I think this is now solved. Thank you all so much for your feedback and advice, I truly appreciate. I now have a fully-functioning computer!
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
unable to install Redhat Linux 6.3 on Lenovo y510p (4th Gen intel i7 proc) jeethendra Linux - Newbie 1 10-03-2013 04:50 PM
DISCUSSION: HOWTO: Use 4th gen. iPod (usb) with Linux |2ainman LinuxAnswers Discussion 3 08-20-2012 06:22 PM
Can't get music or vids onto my 4th Gen Ipod Touch in Ubuntu joeyfixit Linux - Newbie 3 01-26-2011 09:39 PM
is it possible to use 4th Gen iPod touch on LMDE tiredofbilkyyaforallican Linux - Newbie 5 12-13-2010 05:19 PM
I/O error with 4th gen iPod hbbtstar Linux - Hardware 2 05-08-2005 11:22 PM

LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie

All times are GMT -5. The time now is 03:55 AM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Open Source Consulting | Domain Registration