I should post my question here not at Linux-Software.

kmm · 10-12-2011, 10:32 PM

Hi there,

I'm trying to install a software on RHEL 6 but got the error message:

Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...
strings: '/lib/libc.so.6': No such file

I try with ls -l /lib/libs.so.6 and got

ls: cannot access /lib/libc.so.6: No such file or directory

It seems like I'm missing that library.
How do I fix it?.

Thanks in advance.
kmm.

foodown · 10-13-2011, 12:03 AM

Well, since you are using a non-free, pay-for distribution which requires a support licence, then you should call Red Hat and get their help.

corp769 · 10-13-2011, 12:10 AM

Hello,

Perform the following:

Code:

yum install glibc*

This should install what you need. Let me know if this doesn't fix it. If that is the case, run the following to find which package provides libc on your system:

Code:

yum provides libc.so

Cheers,

Josh

kmm · 10-13-2011, 12:11 AM

It's under university site license. I'm not sure if I can call Redhat directly or I might contact IT guys at my univeristy.

kmm.

16pide · 10-13-2011, 03:31 AM

Quote:

Originally Posted by kmm

...
strings: '/lib/libc.so.6': No such file

I try with ls -l /lib/libs.so.6 and got

ls: cannot access /lib/libc.so.6: No such file or directory

looks like your system is missing /lib/libc.so.6 but you tried providing /lib/libs.so.6 as a workaround. That won't work. It's looking for libc,not libs.

you most probably are missing a rpm.

use yum to search for libc rpms, and install the missing one.

on a working system, you can use rpm -qf to find which rpm installed /lib/libc.so.6 then install it on your machine
NB: my system now runs ubuntu, so can't tell you for sure the exact syntax. But look in the man page to be sure

knudfl · 10-13-2011, 06:02 AM

"/lib/libc.so.6" is provided by the package 'glibc'. In the 32bits EL 6.

( 'glibc' is your system, so it is obviously always installed.)

Please use the command 'uname -m' to know your architecture.

Installing the 32bits glibc in the 64bits OS : # yum install glibc.i686

..

Tinkster · 10-13-2011, 11:31 AM

Merged your two closely related (dupes?) threads. Please keep discussions in one place.

kmm · 10-13-2011, 01:23 PM

Thanks for all comments/suggestions especially knudfl's advise, it's work.
I now can use ls -l /lib/libc.so.6 command

$ ls -l /lib/libc.so.6
lrwxrwxrwx. 1 root root 12 Oct 13 12:20 /lib/libc.so.6 -> libc-2.12.so

Have a nice day.
kmm.

corp769 · 10-13-2011, 02:12 PM

Ahh, nice catch for the 32-bit package. Didn't even dawn on me.....