[SOLVED] I lost Dropbox sync

BW-userx · 02-27-2016, 08:12 AM

Quote:

Originally Posted by Gregg Bell

Or they just evaluate the requests in a flash.

In my last email I enclosed a screenshot (basically the same one as the second screenshot in the first post in this thread), showing the toolbar and that the red circle w/the line through it icon there had replaced the Dropbox icon.

Well, he sent me a response starting: "Right-click on the Dropbox icon in the toolbar."

He said to basically un-link the computer and then re-link. I can do that from the Dropbox site on a browser. I may try it or I may just leave it as is as I can sync and wouldn't want to lose that.

it will not hurt it. I'e done it before. it may just help to unlink then relink. It is after all a form of resetting it the system.

Gregg Bell · 02-27-2016, 08:45 PM

Quote:

Originally Posted by ondoho

person-to-person support for freeware? dream on...

anyhow, i just thought maybe the icon is disabled by dropbox itself.
go into the app's preferences, see if it has a checkbox for "systray icon" or some such.

Thanks ondoho. No, it has been person to person. (Maybe just because it's me! J/K)

I checked for the systray. Not there.

I'll try the re-linking.

Gregg Bell · 02-27-2016, 08:46 PM

Quote:

Originally Posted by BW-userx

it will not hurt it. I'e done it before. it may just help to unlink then relink. It is after all a form of resetting it the system.

Thanks BW-userx. Yeah, I'm not on that computer till Monday. I'll try it then.

Gregg Bell · 03-01-2016, 10:16 PM

It's a bug! They got a higher level tech from Dropbox and he told me it's a bug. He said there's a workaround but I might have to go into the terminal every time to use it. And he said they're looking to fix it. He sent me a link detailing it.

http://askubuntu.com/questions/73296.../736205#736205

You know, with all the Linux people here that must be using Dropbox I'm amazed no one commented in this thread that they were having the same problem. Oh well.

And really +1 to Dropbox. I'm a free account and the techs are writing promptly and very helpful.

BW-userx · 03-02-2016, 05:34 AM

Quote:

Originally Posted by Gregg Bell

It's a bug! They got a higher level tech from Dropbox and he told me it's a bug. He said there's a workaround but I might have to go into the terminal every time to use it. And he said they're looking to fix it. He sent me a link detailing it.

http://askubuntu.com/questions/73296.../736205#736205

You know, with all the Linux people here that must be using Dropbox I'm amazed no one commented in this thread that they were having the same problem. Oh well.

And really +1 to Dropbox. I'm a free account and the techs are writing promptly and very helpful.

do you remember them little bottles of white out, and what they are used for? well just .... well .. I think you can figure it out .. lol

(stinking bugs)

as long as it is actaully syncing is all that really matters

Gregg Bell · 03-02-2016, 10:00 PM

Quote:

Originally Posted by BW-userx

do you remember them little bottles of white out, and what they are used for? well just .... well .. I think you can figure it out .. lol

(stinking bugs)

as long as it is actaully syncing is all that really matters

Exactly. That's why I'm not even going to fool with the workaround. It's funny, though, Dropbox has the rep of being the most reliable cloud. Oh well. If they fix it they fix it. I'm going to call this thread solved. Thanks for hanging with me.

ondoho · 03-03-2016, 12:15 AM

Quote:

Originally Posted by Gregg Bell

It's a bug! They got a higher level tech from Dropbox and he told me it's a bug. He said there's a workaround but I might have to go into the terminal every time to use it. And he said they're looking to fix it. He sent me a link detailing it.

http://askubuntu.com/questions/73296.../736205#736205

that should be easy to fix.
if you want i can walk you through it (xubuntu, wasn't it?).

you can start by posting the output of

Code:

find /usr ~ -name '*dropbox*.desktop'

Gregg Bell · 03-03-2016, 01:21 AM

Quote:

Originally Posted by ondoho

that should be easy to fix.
if you want i can walk you through it (xubuntu, wasn't it?).

you can start by posting the output of

Code:

find /usr ~ -name '*dropbox*.desktop'

Cool, ondoho. I'll definitely take you up on that--thank you. I'm not on that computer till tomorrow (or actually later today) but I'll run the command then and post the results. And yes, both computers missing the icon are Xubuntu 15.10.

BW-userx · 03-03-2016, 08:18 AM

Quote:

Originally Posted by ondoho

that should be easy to fix.
if you want i can walk you through it (xubuntu, wasn't it?).

you can start by posting the output of

Code:

find /usr ~ -name '*dropbox*.desktop'

and where were you at the start of this thread mister???

(said jokingly)

I'm keeping an eye on this thread.

Gregg Bell · 03-03-2016, 12:49 PM

Quote:

Originally Posted by ondoho

that should be easy to fix.
if you want i can walk you through it (xubuntu, wasn't it?).

you can start by posting the output of

Code:

find /usr ~ -name '*dropbox*.desktop'

Here it is, ondoho. Thanks.

Code:

gregg@LG:~/Desktop$ find /usr ~ -name '*dropbox*.desktop'
find: `/usr/share/doc/google-chrome-stable': Permission denied
/usr/share/applications/dropbox.desktop
/usr/share/app-install/desktop/nautilus-dropbox:dropbox.desktop
/home/gregg/.config/autostart/dropbox.desktop
gregg@LG:~/Desktop$

Gregg Bell · 03-03-2016, 12:50 PM

Quote:

Originally Posted by BW-userx

and where were you at the start of this thread mister???

(said jokingly)

I'm keeping an eye on this thread.

Well, he didn't know it was a bug at the start of the thread!

rejinpaul · 03-03-2016, 01:47 PM

did your problem solved ?

Gregg Bell · 03-03-2016, 02:58 PM

Quote:

Originally Posted by rejinpaul

did your problem solved ?

Don't know yet. (Welcome to LinuxQuestions!)

ondoho · 03-06-2016, 12:49 AM

Quote:

Originally Posted by BW-userx

and where were you at the start of this thread mister???

(said jokingly)

jokingly or not, i have no clue what you're on about.
i experience that quite often with your posts.

ondoho · 03-06-2016, 12:56 AM

Quote:

Originally Posted by Gregg Bell

Code:

gregg@LG:~/Desktop$ find /usr ~ -name '*dropbox*.desktop'
find: `/usr/share/doc/google-chrome-stable': Permission denied
/usr/share/applications/dropbox.desktop
/usr/share/app-install/desktop/nautilus-dropbox:dropbox.desktop
/home/gregg/.config/autostart/dropbox.desktop
gregg@LG:~/Desktop$

i think it will be enough to apply the suggestion from that askubuntu thread to this file:

Code:

/home/gregg/.config/autostart/dropbox.desktop

so please open it in a plain text editor (this is tricky because some file managers refuse to recognize it as a text file; you might need to open a terminal and use nano) and find the line that starts with "Exec=". Make note of what the current Exec line looks like (you might want to post it here).
the first thing to try is simply to prepend

Code:

DBUS_SESSION_BUS_ADDRESS=""

, so it would then look sth like this:

Code:

Exec=DBUS_SESSION_BUS_ADDRESS="" /usr/bin/dropbox start

(or whatever the current exec line looks like, this is just an example.

log out and back in, see if it helps.
probably not; we might need to add a delay or put the whole thing into a script.