Hi, I am a new Guy. I installed wordpress and ftp. now my client is telling that once he logged but he is not getting wordpress file by ftp. can i have to edit php.in file.

plese suggest/

While I know practically nothing about setting up Wordpress, here are a few general troubleshooting steps.

I suggest you ask your client for details like the URL they try to access and any error messages that they get. Based on that information, I suggest you check your Wordpress site’s log files, including the webserver and ftp server logs, for relevant messages. They should help you understand the cause of the error, and lead you to the fix.

Perhaps you should not install Wordpress for clients if you are a new guy. Better learn about this product first.

2 members found this post helpful.

+1 to what berndbausch said.

I keep saying this...look for solutions to WordPress problems at wordpress.org.

As I recall, one needs to put the ftp login information in a config file for WP to use ftp for updates...I'll look it up tomorrow if the OP doesn't find it before then.

If you tell us version/distro of Linux, how you installed WordPress and FTP, and if you tested those (two different) user ID's/passwords with success, we might be able to help. Read the Question Guidelines...without details there's zero we can tell you, and we can't guess.

Past that, there is typically a "wp_content" folder, where themes/pictures/whatever gets loaded in to, if you want to do a manual copy. If the FTP user has rights to read/write that folder (wherever you put it), that's all they need. Again, you say nothing about how you set up FTP, so if things are chroot'ed, all they'll EVER see is their own home directory.

Personally, uploading pictures/media through the WordPress admin panel is far easier in my opinion.

gjoshi,
Why can’t the client just login to the website using “website_address/wp-admin” and use the Dashboard to upload media etc?

Is there any need to use ftp to upload files to the server?
https://www.wpbeginner.com/beginners...for-beginners/

You have to research about FTP / FTP Client again before trying anything else.
Anyway, WordPress Media Manager is the best.

Thanks for reply,

>>actually I installed wordpress in /var/www/html location so now i hv made this location as a home directory of ftp user and now he is able to access all the wordpress files. this is resolved
>> after that I have done #chown -R ftpuser:ftpuser /var/www/html/*
>> I chrooted when ftp user directory of default /home/ftpuser.
>> But now issue is about permission.
>> I am enclosing the image please go throw that and suggest where and what permission I have to give.
>> is there any issue about permission of apache. can apache user need some kind of permission.
>> does apache user do modify any files in wordpress?
Thanks.

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...and you have opened a pretty good security hole by doing this, and ignoring the advice of using the WordPress admin panel to upload files.
Which is not the /var/www.... path, is it? You chrooted someone to a different directory than where they need to upload things.
No, but think about what you've done. You've granted read-only permissions to ftpuser to /var/www/html. What do you think they'll be able to do with that, besides read?

Again: don't use FTP, at all. Period. It's old and very insecure. Upload files via the WordPress panel.

Also, again, the answers to wordpress questions are at wordpress.org

I found this definitive regarding permissions of a WP installation.

Are you using a hosting provider on a server share or a VPS? If so, you might call your provider's tech support or looking at their help files to verify that ftp is enabled and that an ftp user is configured.