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Old 04-19-2017, 10:10 AM   #1
Annaanna
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Registered: Apr 2017
Location: Odense, Denmark
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Smile How to update my graphic card


Hi. Total newbie here. I have a problem with my screen. Itøs blinking at me.
It seems I have to update my graphic card driver, but how do I do that?
How do I find one?
I need a driver for Intel core i7 Ivybridge mobile.

Hoping someone will take time to help me :-)
 
Old 04-19-2017, 11:00 AM   #2
jsbjsb001
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Quote:
Originally Posted by Annaanna View Post
Hi. Total newbie here. I have a problem with my screen. Itøs blinking at me.
It seems I have to update my graphic card driver, but how do I do that?
How do I find one?
I need a driver for Intel core i7 Ivybridge mobile.

Hoping someone will take time to help me :-)
What distro are you using?

As it's hard to give you an exact answer without knowing more details about your system.
 
Old 04-19-2017, 11:03 AM   #3
ardvark71
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Quote:
Originally Posted by Annaanna View Post
Hoping someone will take time to help me :-)
Hello and welcome to the forum

First, please read the information here. The more information we have, the better we can help you.

What is the brand and model (and model number) of your computer? Which distribution and version of Linux did you install? How did this problem come about? Right after you installed Linux or after a program? Also, please open a terminal and post the results of these commands...

Code:
lspci -nnk | grep VGA -A 12
Code:
glxinfo | grep -i vendor
This will give us more information concerning your graphics chip.

Regards...
 
Old 04-20-2017, 03:39 PM   #4
Annaanna
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Registered: Apr 2017
Location: Odense, Denmark
Posts: 3

Original Poster
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So sorry for not giving you enough info. I will try to do better in the future :-)

First code answered this:

00:02.0 VGA compatible controller [0300]: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09)
Subsystem: Acer Incorporated [ALI] 3rd Gen Core processor Graphics Controller [1025:0743]
Kernel driver in use: i915
Kernel modules: i915
00:14.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller [8086:1e31] (rev 04)
Subsystem: Acer Incorporated [ALI] 7 Series/C210 Series Chipset Family USB xHCI Host Controller [1025:0743]
Kernel driver in use: xhci_hcd
00:16.0 Communication controller [0780]: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 [8086:1e3a] (rev 04)
Subsystem: Acer Incorporated [ALI] 7 Series/C210 Series Chipset Family MEI Controller [1025:0743]
Kernel driver in use: mei_me
Kernel modules: mei_me
00:1a.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 [8086:1e2d] (rev 04)
Subsystem: Acer Incorporated [ALI] 7 Series/C210 Series Chipset Family USB Enhanced Host Controller [1025:0743]

The second answered this>

The program 'glxinfo' is currently not installed. You can install it by typing:
sudo apt install mesa-utils
(I will install this now)

My version is Ubuntu 16.04 LTS. The problem started after having completed the installation and installing Google Chrome.

:-) Thank you for taking the time to help me!!
 
Old 04-20-2017, 05:58 PM   #5
mrmazda
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Location: USA
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Does it blink often? Infrequently? Very fast? All over the whole screen, or just parts?

What operating system did you use before 16.04? Was it working OK?

What brand and model is your PC?

Please find the file /var/log/Xorg.0.log and attach it here.

Run this command in a terminal:
Code:
sudo dpkg -l | grep intel
and report the results. If among the results you see xserver-xorg-video-intel, you can try switching to a different driver by doing:
Code:
sudo apt-get purge xserver-xorg-video-intel
and restarting the X server or rebooting. If this does not resolve the problem, attach the newer Xorg.0.log file when you report your results.
 
Old 04-21-2017, 06:51 AM   #6
Annaanna
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Registered: Apr 2017
Location: Odense, Denmark
Posts: 3

Original Poster
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Smile I've tried to upgrade driver, so now we wait.

Thank you so much, mrmazda! I'm going to reboot and see what happens over the next couple of hours. There's no real pattern in the blinking and it didn't blink, when I had Windows 8 (before installing Linux). My computer is an Acer Aspire Intel® Core™ i7-3517U CPU @ 1.90GHz × 4, 64/bit, with a Samsung 500 GB ssd harddrive. Is that enough info?
 
  


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