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Old 03-17-2021, 07:06 PM   #1
KrazyKat52
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How can we fix this? nouveau 000:07:00.0: unknown chipset (b76000a1)


Dad and I frustrated. This message comes up while booting into Linux Mageia 8.

nouveau 000:07:00.0: unknown chipset (b76000a1)

Please help. Thank you.



Asus ROG Strix B550-F MB
Asus TUF RTX 3060 OC Edition 12GB GPU
AMD 7 3800x CPU
32 GB 3200 DDR4 Memory
EVGA G5 850 Watt PSU
2 Seagate HDD 2TB each
DVD burner
 
Old 03-18-2021, 06:25 AM   #2
allend
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Assuming that chipset should read b74000a1, then it appears to match the nVidia GeForce RTX 3060 Ti.

A very new piece of hardware, probably not yet supported by the nouveau driver, but a recent nVidia proprietary driver release will support it.
 
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Old 03-18-2021, 07:13 AM   #3
mrmazda
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If x11-driver-video-nouveau is installed and you remove it, it is possible that your GeForce is old enough to be supported by the (upstream default) DDX driver, named modesetting, not to be confused with the nouveau kernel driver or the Mesa nouveau driver. DDX package removal is much simpler than installing a proprietary NVidia driver. There is no driver-specific package for the modesetting DDX. It is provided by the same package as the Xorg server, x11-server-common, without which there cannot be a working Xorg.

See this for more info.

Last edited by mrmazda; 03-18-2021 at 07:14 AM.
 
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Old 03-18-2021, 07:34 AM   #4
KrazyKat52
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Thank you so much for responding!

I can't even get past the booting up screen. The black screen comes up with the error line and stays there. It doesn't go to the login page much less the desktop.

How can I get this running? What's the work around? Thank you!

Last edited by KrazyKat52; 03-18-2021 at 07:36 AM. Reason: Needed to say Thank you!
 
Old 03-18-2021, 07:47 AM   #5
allend
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There is a suggestion here that seems worth a try.
 
Old 03-18-2021, 07:59 AM   #6
TorC
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See https://www.theverge.com/2021/3/15/2...urrency-miningIt seems you're ahead of the nouveau devs, as others here have said, so go to nVidia.

As an alternative that may or may not work, given the newness of the GPU, try PCLOS -- it detects graphics and installs the latest driver. Maybe do some reasearch regarding newest driver + your specific GPU
 
Old 03-18-2021, 08:18 AM   #7
mrmazda
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After you reach the apparent point at which you cannot proceed, try this key combination: Ctrl-Alt-F3. Does this present a login prompt? If yes, you can use urpmi to add programs that is needed, and urpme to remove programs that are blocking, e.g., login as root, then
Code:
urpme x11-driver-video-nouveau
followed by rebooting or restarting the Xorg server:
Code:
systemctl restart <sddm,lightdm,gdm,xdm>
Choose only whichever of the above *dms is both installed and configured. Do
Code:
systemctl list-unit-files | grep dm
to determine which *dm.service to use.

An option for additional troubleshooting is to append nomodeset to the end of the line beginning "linu" (which you'll probably find has wrapped) before proceeding with boot. Strike the E key at the Grub menu to proceed this way.
 
Old 03-18-2021, 08:27 AM   #8
mrmazda
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Quote:
Originally Posted by allend View Post
There is a suggestion here that seems worth a try.
The suggestion at that URL is redundant. When nomodeset is used, nouveau.modeset=0 is incorporated automatically. Using both is opportunity for additional typos. The time for using nouveau.modeset=0 is when you wish KMS disabled for an NVidia GPU only, but you have a non-NVidia GPU as well for which you want KMS to remain enabled, the default. Either way is only for enabling troubleshooting, or for certain old proprietary NVidia drivers that call for it in their installation instructions and/or apply it using its own installer.
 
Old 03-18-2021, 08:37 AM   #9
KrazyKat52
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Quote:
Originally Posted by allend View Post
There is a suggestion here that seems worth a try.
It shows to add something to the kernel. When I type e and it goes to the black screen, we choose ctrl-c for command prompt. What do I do to get to the kernel prompt? It shows Grub<

We are very new.

Thank you.
 
Old 03-18-2021, 08:42 AM   #10
KrazyKat52
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Quote:
Originally Posted by mrmazda View Post
The suggestion at that URL is redundant. When nomodeset is used, nouveau.modeset=0 is incorporated automatically. Using both is opportunity for additional typos. The time for using nouveau.modeset=0 is when you wish KMS disabled for an NVidia GPU only, but you have a non-NVidia GPU as well for which you want KMS to remain enabled, the default. Either way is only for enabling troubleshooting, or for certain old proprietary NVidia drivers that call for it in their installation instructions and/or apply it using its own installer.

You say typing the modest is redundant. How do I get the correct Nvidia drivers installed? My dad tried using the Installation disk to update and then menu to update/change drivers didn't work. The RTX 3060 doesn't come up in the list.

Thank you for your help.
 
Old 03-18-2021, 08:50 AM   #11
KrazyKat52
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Somehow we got to the recovery section. The screen now says [root@localhost ~]#

Is this where we can do something about the drivers?

Yikes!
 
Old 03-18-2021, 08:58 AM   #12
computersavvy
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The disk likely won't have the nvidia drivers. You can download them directly from nvidia.com here. The latest update was just released today.

Once downloaded then put the .run file on the machine and from that prompt simply execute it as a shell script. It will do everything for you.

Last edited by computersavvy; 03-18-2021 at 09:03 AM.
 
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Old 03-18-2021, 10:02 AM   #13
kilgoretrout
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Quote:
Is this where we can do something about the drivers?
At the prompt type:
Code:
# mcc
That will bring up an ncurses version of Mageia's control center application. Using the up arrow key, navigate to highlight the "Display" option. Then hit the Tab key to get to the "OK" on the bottom. Once there, hit your Enter key. Use the up arrow key to navigate to "Graphic Card < Custom >" and hit your Enter key. Use the up arrow key to get into the list of graphics cards and you can scroll through the list with the up/down keys. You can try various ones in the Nvidia section and IIRC, there is the opportunity to test your selection to see if it works. If nothing works(probable) you can always select the generic vesa driver, just so you can boot into a graphical GUI but it will be severely limited.

The release date for your card was 2/25/21 and Mageia 8 was released 2/28/21 so there is no way that the most recent nvidia driver was included. Eventually, there will probably be an update that includes it but in the mean time you are probably better off following computersavvy's advice and installing the current driver manually or at least attempting to do so. Before hand, you may want to run all updates for Mageia by running the following from the command line:
Code:
# urpmi --auto-update
 
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Old 03-18-2021, 10:07 AM   #14
mrmazda
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Quote:
Originally Posted by KrazyKat52 View Post
Somehow we got to the recovery section. The screen now says [root@localhost ~]#

Is this where we can do something about the drivers?
After the #, type
Code:
urpme x11-driver-video-nouveau
When the # returns, reboot with the default Grub selection. If you can only manage to get the same [root@localhost ~]#, then do the following and report back:
Code:
rpm -qa mware
ip a
You should hope to see similar results to this:
Code:
# rpm -qa | grep ware
kernel-firmware-nonfree-20201230-1.mga8.nonfree
kernel-firmware-20201218-1.mga8
# ip a
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
2: eth0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000
    link/ether 00:30:67:0a:00:60 brd ff:ff:ff:ff:ff:ff
    altname enp2s0
    inet 192.168.1.2/24 brd 192.168.0.255 scope global eth0
       valid_lft forever preferred_lft forever
Important is receiving no error message(s), two kernel firmware lines, and an inet #.#.#.#/# number for #2 and/or #3.
 
Old 03-18-2021, 10:24 AM   #15
mrmazda
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Quote:
Originally Posted by kilgoretrout View Post
The release date for your card was 2/25/21 and Mageia 8 was released 2/28/21 so there is no way that the most recent nvidia driver was included.
This is exactly why to test if the modesetting DDX driver works. Its generic nature may not care how new the GPU is. Another way to test is more complicated, but would be equally informative. Using an /etc/X11/xorg.con* file the modesetting driver can be specifically specified in a 'Section "Device"' thus:
Code:
Section "Device"
    Identifier "DefaultDevice"
	Driver	"modesetting"
EndSection
If x11-driver-video-fbdev is installed, it should be used automatically if nouveau.modeset=0 or nomodeset is employed, which would produce crude but functional X, until a supporting X driver can be found and installed.
 
  


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