I'm getting all these emails from Fidelity Investments. I had an account there three or four years ago and have never gotten any emails from them until a couple of weeks ago. Now (see screenshot)they're filling up my inbox.

I checked the sending address (fidelity.alerts@fidelity.com) and it's a valid address. I also sent Fidelity's phishing site a forwarded email but they haven't gotten back to me at all. There is no opt-out link within the email. The emails just give stock market info and a link for which I can 'log in to my account,' which of course I have not clicked on.

Any ideas on how to stop this? Thanks.

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The From: line in an email has no meaning. You have to look at the email header to see the actual chain of servers that has passed on the email. For example, I have an email which says it is
"From: Ameriprise Financial", but is actually from IP 167.212.2.56:


When I do a whois search on the IP it is United States - Broadridge Financial Solutions.
This turns out to be legit because that company sends out stock proxies for Ameriprise. But there's no way to know that from the email contents.

1 members found this post helpful.

Hi Gregg...

If it is legit, contact Fidelity and ask them to stop sending you their emails. If that doesn't work, you can simply block their address (or if need be, their domain.) Who is your mail provider and how do you receive it? Do you use a POP client like Thunderbird, or do you access your account using a web browser (webmail?)

Regards...

1 members found this post helpful.

you may still have an account. Access this and see if there are settings which indicate your preferences. Uncheck all email preferences.

And as ardvark suggests. Access your account via webmail and flag these messages as spam. The email provider should then divert the messages to your spam folder.

HTH

1 members found this post helpful.

Hi,

After contacting the sender and no results or response then I would use your email clients filter message to send this off to trash.

Some email senders do provide the means to select a link to remove from mail list. Sure by doing this your are providing proof that you exist but if that does not work then block the message by filtering to trash.

Hope this helps.
Have fun & enjoy!

1 members found this post helpful.

Thanks smallpond but how do I get to see all that header information?

Hi ardvark. I already contacted Fidelity and I'm still waiting to hear from them. As far as blocking goes, the only thing I could see that was like that was an option to "mark as spam" an individual email. I don't know if that would send all the spammy Fidelity emails to spam, though. (I want it to. I have no affiliation with Fidelity whatsoever.) Think I should try that?

And it's att.net or I guess Yahoo owns them. But my email address ends in @att.net. And it's a web browser. Thanks.

Thanks timl. I'm afraid to click on the link for "my" account. If I get to that point I think I'd be more comfortable calling them. I do have a "mark as spam" option for individual emails. Think that would work across the board and send all emails from that address to spam?

Thanks onebuck. Yeah, I need to learn more about how to do your suggestions in my email. (att.net)

You can try that but I suspect that may not be enough. It might be worth getting a hold of ATT and see what options they have available, if any.

If none is available using your browser, you can see if ATT offers POP/IMAP access and if so, that would give you greater control in dealing with SPAM. The downside to that, as far as POP is concerned (not IMAP,) is that the mail will be downloaded to your computer, rather than staying in ATT's mail server. If there are any malware that can infect Linux, however remote, attached to one of the messages, usually through an attachment and you open it, it's probably going to be reinstall time unless you can find a Linux virus scanner that can remove it, along with possibly getting new credit and bank cards.

But again, with Linux, I think that is a very remote possibility.

Regards...

1 members found this post helpful.

Thanks ardvark. Att.net is IMAP so I should be okay.(And I haven't clicked on any links) I'll try that spam thing first and then go from there.

You're welcome, let us know how it turns out.

Regards...