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Old 02-22-2010, 09:00 PM   #1
Gum Shoe
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Registered: Jan 2006
Location: Southwest New Hampshire
Posts: 3

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Having difficulty in ubunt saving a scan to "Document" file using a HP Scanjet 3500c.

Request help with scanjet 3500c operation. xSane .996 in Ubuntu sees scanjet and scans. As soon as scan completes, the xSane windows(2) disappears and there are no copies in the intended save folder in Documents. Upon original attempt, the xsane windows had an additional third "Preview" window which has not returned since that first scan attempt????
This newbie must be doing something incorrect and wishes some direction heading. One is not a computer guru by any imagination!
Info; the scanjet worked very well on the other "doze OS" and seems now, does not in the Ubuntu OS. In Doze, there was also a program for a HP PhotoSmart 3200 running and when I added the scanjet it might have been happy with that driver. Currently I do not have access to the driver disc for the 3200 with me.
Too, it now takes ~45+ seconds for the scanjet to begin as compared to 2 - 3 seconds on doze.

Some internet self help searching seems to suggest the xSane 1.0.18 is the driver choice to use with the HP 3500c scanjet. When attempting to download, an archive "Failed" notice appears. I am a bit lost from here. Any assistance would be greatly appreciated.

Thanks, Pete

P.S. How does one find or place the "Solved", "Thanks" and the "Thumbs Up" icon onto the original thread request. Again, I must be overlooking something I do not see when reading in the answer posts.

Last edited by Gum Shoe; 02-22-2010 at 09:07 PM.
Old 02-23-2010, 04:28 AM   #2
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Distribution: Fedora Core 4, 12, 13, 14, 15, 17
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According to the sane manual, you need the sane-hp3500 backend. Have you got that on your computer ?


Solved appears in the thread tools on each post (if you own the thread)
I'm not aware that Thanks goes onto the thread anywhere.
The thumbs up icon is one you specify when you originally post a new thread.

Last edited by smoker; 02-23-2010 at 04:35 AM.


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