GoDaddy Virtual Server DNS Frequently Goes Bye-Bye

Swys · 12-19-2009, 03:44 PM

This is my first post as a novice sys admin for my GoDaddy virtual server running Fedora Core 7.

Every couple of days my DNS dies and the machine disappears from the Net. Reboot fixes the problem, but outages are hard on users.

Looking for ideas that might help me figure out and fix this problem.

Thanks!

jstephens84 · 12-19-2009, 09:14 PM

have you tried looking through the log file? I think you can find it under /var/log/named/bind.log. I would try looking through that. Also what happens if you try to restart the bind daemon?

Web31337 · 12-19-2009, 11:09 PM

what does tech support say? did you write this problem to them? it's their job to keep every customer's server and site up.

Swys · 12-20-2009, 07:49 PM

Quote:

Originally Posted by Web31337

what does tech support say? did you write this problem to them? it's their job to keep every customer's server and site up.

They're tech support does the absolute minimum. They'll restart a process, but don't expect much troubleshooting.
Regards, Swys

jstephens84 · 12-20-2009, 09:53 PM

Quote:

Originally Posted by Swys

They're tech support does the absolute minimum. They'll restart a process, but don't expect much troubleshooting.
Regards, Swys

From what I understand of VSP they only really are responsible for making sure that the server hosting your virtual machine doesn't go down. Other than that they can't help you much. So if it is bind on your server that is acting up then that is your problem. If it is their dns server that is hosting your site that is having the problem then that would be their problem.

Web31337 · 12-20-2009, 11:49 PM

agreed, that is partially correct(i mean if i was a VDS hoster i thought the same, software client runs on his VDS is none of my interest, unless he is doing something nasty of course). well, if something goes extremely wrong, i usually do reinstall. if that doesn't help either, i build it from sources.