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Old 08-14-2009, 12:40 PM   #1
kirbybrown
LQ Newbie
 
Registered: Aug 2009
Location: Austin, TX
Distribution: Easy Peasy 1.0 (Ubuntu 8.10 kernel)
Posts: 3

Rep: Reputation: 0
GNOME USB / CUPS conflict - printing halts at "processing"


I am able to add my Canon PIXMA iP1700 printer via the GNOME interface on Easy Peasy 1.0 (Ubuntu 8.10) and configure it accordingly (I'm using the Canon iP2200 drive as recommended by CUPS.org for getting this printer up and running). I am unable to do so through CUPS, since it doesn't recognize a USB URI. It will appear in CUPS as a USB device, however, when added through the GNOME interface. If I attempt to modify the printer in CUPS, the option of USB URI is strangely absent.

When I attempt to print a test page via CUPS, it hangs on "processing". In GNOME, I receive the following error message: "Processing - No %%BoundingBox: comment in header!" followed by "Printer iP1700 may not be connected."

Below are some command line returns as well as the troubleshooting txt from the GNOME interface (As I am a complete newbie to Linux, as detailed instructions as possible will be greatly appreciated):

lpstat -v
device for iP1700: usb://Canon/iP1700
device for PDF: cups-pdf:/

lpinfo -v
file cups-pdf:/
network http
network ipp
network lpd
network smb

lsusb
Bus 005 Device 004: ID 04f2:b071 Chicony Electronics Co., Ltd
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 004: ID 046d:c517 Logitech, Inc. LX710 Cordless Desktop Laser
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 04a9:10b4 Canon, Inc.
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': <cups.Dest iP1700>,
'cups_instance': None,
'cups_queue': 'iP1700',
'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'usb',
'cups_printer_dict': {'device-uri': u'usb://Canon/iP1700',
'printer-info': u'Canon iP1700',
'printer-is-shared': True,
'printer-location': u'ASUS-laptop',
'printer-make-and-model': u'Canon iP2200 Ver.2.60',
'printer-state': 4,
'printer-state-message': u'No %%BoundingBox: comment in header!',
'printer-state-reasons': [u'connecting-to-device'],
'printer-type': 36876,
'printer-uri-supported': u'ipp://localhost:631/printers/iP1700'},
'cups_printer_remote': False,
'is_cups_class': False}
Page 4 (Check PPD sanity):
{'cups_printer_ppd_defaults': {u'General': {u'ColorModel': u'rgb',
u'InputSlot': u'asf',
u'MediaType': u'plain',
u'PageRegion': u'Letter',
u'PageSize': u'Letter',
u'Resolution': u'600'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 5 (Local or remote?):
{'printer_is_remote': False}
Page 6 (Printer state reasons):
{'printer-state-message': u'No %%BoundingBox: comment in header!',
'printer-state-reasons': [u'connecting-to-device']}
Page 7 (Error log checkpoint):
{'cups_server_settings': {'DefaultAuthType': 'Basic',
'Include': '/etc/cups/cups.d/browse.conf',
'SystemGroup': 'lpadmin',
'_debug_logging': '1',
'_remote_admin': '0',
'_remote_any': '0',
'_remote_printers': '1',
'_share_printers': '1',
'_user_cancel_any': '1'},
'error_log_checkpoint': 586762L}
Page 8 (Print test page):
{'test_page_job_status': [(True,
28,
'iP1700',
'Test Page',
'Processing',
{'attributes-charset': u'utf-8',
'attributes-natural-language': u'en-us',
'document-format': u'application/postscript',
'job-hold-until': u'no-hold',
'job-id': 28,
'job-k-octets': 150,
'job-media-sheets-completed': 0,
'job-more-info': u'ipp://localhost:631/jobs/28',
'job-name': u'Test Page',
'job-originating-host-name': u'localhost',
'job-originating-user-name': u'katndawg',
'job-printer-state-message': u'No %%BoundingBox: comment in header!',
'job-printer-state-reasons': [u'connecting-to-device'],
'job-printer-up-time': 1250267828,
'job-printer-uri': u'ipp://ASUS-laptop:631/printers/iP1700',
'job-priority': 50,
'job-sheets': [u'none', u'none'],
'job-state': 5,
'job-state-reasons': u'job-printing',
'job-uri': u'ipp://localhost:631/jobs/28',
'job-uuid': u'urn:uuid:24c239a5-ce05-3ed4-4d11-b57c520ad5d6',
'printer-uri': u'ipp://localhost/printers/iP1700',
'time-at-completed': None,
'time-at-creation': 1250267438,
'time-at-processing': 1250267438})],
'test_page_successful': False}
Page 9 (Error log fetch):
{'error_log': ['D [14/Aug/2009:11:36:53 -0500] cupsdCloseClient: 10',
'D [14/Aug/2009:11:36:53 -0500] cupsdAcceptClient: 10 from localhost (Domain)',
'D [14/Aug/2009:11:36:53 -0500] cupsdReadClient: 10 POST / HTTP/1.1',
'D [14/Aug/2009:11:36:53 -0500] cupsdAuthorize: No authentication data provided.',
'D [14/Aug/2009:11:36:53 -0500] Get-Jobs ipp://localhost/jobs/',
'D [14/Aug/2009:11:36:53 -0500] cupsdProcessIPPRequest: 10 status_code=0 (successful-ok)',
'D [14/Aug/2009:11:36:53 -0500] cupsdCloseClient: 10',
'D [14/Aug/2009:11:36:53 -0500] cupsdAcceptClient: 10 from localhost (Domain)',
'D [14/Aug/2009:11:36:53 -0500] cupsdReadClient: 10 POST / HTTP/1.1',
'D [14/Aug/2009:11:36:53 -0500] cupsdAuthorize: No authentication data provided.',
'D [14/Aug/2009:11:36:53 -0500] Create-Printer-Subscription /',
'D [14/Aug/2009:11:36:53 -0500] cupsdCreateSubscription(con=0x98b2330(10), uri="/")',
'D [14/Aug/2009:11:36:53 -0500] pullmethod="ippget"',
'D [14/Aug/2009:11:36:53 -0500] notify-lease-duration=86400',
'D [14/Aug/2009:11:36:53 -0500] notify-time-interval=0',
'D [14/Aug/2009:11:36:53 -0500] cupsdAddSubscription(mask=17800, dest=(nil)(), job=(nil)(0), uri="(null)")',
'D [14/Aug/2009:11:36:53 -0500] Added subscription 74 for server',
'I [14/Aug/2009:11:36:53 -0500] Saving subscriptions.conf...',
'D [14/Aug/2009:11:36:53 -0500] cupsdProcessIPPRequest: 10 status_code=0 (successful-ok)',
'D [14/Aug/2009:11:36:53 -0500] cupsdCloseClient: 10',
'D [14/Aug/2009:11:36:54 -0500] cupsdAcceptClient: 10 from localhost (Domain)',
'D [14/Aug/2009:11:36:54 -0500] cupsdReadClient: 10 POST / HTTP/1.1',
'D [14/Aug/2009:11:36:54 -0500] cupsdAuthorize: No authentication data provided.',
'D [14/Aug/2009:11:36:54 -0500] Get-Notifications /',
'D [14/Aug/2009:11:36:54 -0500] cupsdIsAuthorized: requesting-user-name="katndawg"',
'D [14/Aug/2009:11:36:54 -0500] cupsdProcessIPPRequest: 10 status_code=0 (successful-ok)',
'D [14/Aug/2009:11:36:54 -0500] cupsdCloseClient: 10',
'D [14/Aug/2009:11:37:08 -0500] cupsdAcceptClient: 10 from localhost (Domain)',
'D [14/Aug/2009:11:37:08 -0500] cupsdReadClient: 10 POST / HTTP/1.1',
'D [14/Aug/2009:11:37:08 -0500] cupsdAuthorize: No authentication data provided.',
'D [14/Aug/2009:11:37:08 -0500] Get-Job-Attributes ipp://localhost/jobs/28',
'D [14/Aug/2009:11:37:08 -0500] cupsdProcessIPPRequest: 10 status_code=0 (successful-ok)',
'D [14/Aug/2009:11:37:08 -0500] cupsdCloseClient: 10',
'D [14/Aug/2009:11:37:08 -0500] cupsdAcceptClient: 10 from localhost (Domain)',
'D [14/Aug/2009:11:37:08 -0500] cupsdReadClient: 10 POST / HTTP/1.1',
'D [14/Aug/2009:11:37:08 -0500] cupsdAuthorize: No authentication data provided.',
'D [14/Aug/2009:11:37:08 -0500] Cancel-Subscription /',
'D [14/Aug/2009:11:37:08 -0500] cupsdIsAuthorized: requesting-user-name="katndawg"',
'I [14/Aug/2009:11:37:08 -0500] Saving subscriptions.conf...',
'D [14/Aug/2009:11:37:08 -0500] cupsdProcessIPPRequest: 10 status_code=0 (successful-ok)',
'D [14/Aug/2009:11:37:08 -0500] cupsdCloseClient: 10',
'D [14/Aug/2009:11:37:08 -0500] cupsdAcceptClient: 10 from localhost (Domain)',
'D [14/Aug/2009:11:37:08 -0500] cupsdCloseClient: 9',
'D [14/Aug/2009:11:37:08 -0500] cupsdReadClient: 10 GET /admin/log/error_log HTTP/1.1',
'D [14/Aug/2009:11:37:08 -0500] cupsdAuthorize: No authentication data provided.']}

Thanks in advance,
Kirby
 
  


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