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Old 09-15-2013, 08:01 PM   #1
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Firefox will not work-says, 'couldn't load XPCOM'

My firefox stopped working. a message says, 'couldn't load XPCOM'. I don't know what to do.
Old 09-15-2013, 08:37 PM   #2
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Firefox on.........Windows, Linux, toaster?

Try a new firefox profile and see what's what...
Close firefox and then terminal>
firefox -ProfileManager
start firefox with new profile and see if the issue persists.

How was it installed? Version? Platform/architecture?

Last edited by Habitual; 09-15-2013 at 08:40 PM.
Old 09-15-2013, 09:18 PM   #3
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I have Windows7 HP. Yesterday while I was on FF a message came up saying I needed to update my outdated FireFox. I clicked on it to allow the update and today I can't get back on it. All I get is the message, 'couldn't load XPCOM'. I'm electronically challenged so I probably did something wrong. I'm going to try installing a different FF. BRB. thanks for trying to help me.
Old 09-15-2013, 09:32 PM   #4
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This thread from the Mozilla forums might help.

Search string: "couldn't load XPCOM firefox"


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