Firefox issues in Linux

drmark · 04-27-2009, 12:19 PM

Hello, anyone besides me having problems getting online with firefox? It says it is set to offline but actually it is not. If anyone can help me fix this I would appreciate it.

Thank you,

drmark

pixellany · 04-27-2009, 02:51 PM

I assume you are referring to the option in the file menu---if checked, you are offline. To work online, uncheck it.

Also, are you otherwise connected? To confirm, open a terminal and enter "ping www.google.com". If you get no response, then do "ping 74.125.155.147". If pinging the IP works, and the URL does not, then you have a DNS issue.

Finally, tell us exactly what happens when you attempt to connect with Firefox.

drmark · 04-28-2009, 07:39 AM

Quote:

Originally Posted by pixellany

I assume you are referring to the option in the file menu---if checked, you are offline. To work online, uncheck it.

Also, are you otherwise connected? To confirm, open a terminal and enter "ping www.google.com". If you get no response, then do "ping 74.125.155.147". If pinging the IP works, and the URL does not, then you have a DNS issue.

Finally, tell us exactly what happens when you attempt to connect with Firefox.

Hi and thanks for replying. It just tells me it is in offline mode but it is not. It works fine in windows. Offline is not selected.

Mark

repo · 04-28-2009, 10:43 AM

Quote:

Hi and thanks for replying. It just tells me it is in offline mode but it is not. It works fine in windows. Offline is not selected.

Do you have a connection?
Did you setup the networking correct in firefox ?

pixellany · 04-28-2009, 11:05 AM

Quote:

Do you have a connection?

Which is of course why I asked him to try the ping!.....

Quote:

Did you setup the networking correct in firefox ?

How exactly do you do that????

For the OP: We can't help if you don't answer our questions........

repo · 04-28-2009, 11:08 AM

Quote:

Did you setup the networking correct in firefox ?
How exactly do you do that????

edit=>preferences=>network

jdkaye · 04-28-2009, 11:47 AM

In certain setups Firefox defaults to "Work offline" Go to the File menu of FFx and look at the Work Offline item. Is there a little circle in front of it? If yes, click on the item and the little circle will disappear. Then things will work normally.
cheers,
jdk

cloud9repo · 04-28-2009, 11:51 AM

I've had to uninstall, then reinstall before. You could try that.

sudo apt-get remove --purge firefox*
sudo apt-get install firefox*

If that fails, could be DoS attack. Also, try looking at the following page in firefox, and I doubt anyone knows all of it:

about:config

Look for long strings of alphanumeric data that seems odd. Indication that there's tampering.

pixellany · 04-28-2009, 01:33 PM

Quote:

Originally Posted by repo

edit=>preferences=>network

ca n'existe pas (Firefox 3.0.6)
In 7 years of setting up Linux systems, I have never had to do anything with Firefox preferences to get the basic internet connection working.....

OP--where are you?

pixellany · 04-28-2009, 02:38 PM

found it:
edit-->preferences-->advanced-->network

But not relevant to OP's question (and I have never had to use it.)